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St. Edward’s University Professional Education offers traditional instructor-led training at our North Austin campus or at your location. We also offer technical and business process training......

St. Edward’s University Professional Education offers traditional instructor-led training at our North Austin campus or at your location. We also offer technical and business process training through our global digital classrooms, our blended learning environment, or via our robust eLearning platform.
Our current training programs include various training courses in the following areas:
Business Analysis , Business Skills , Cisco, CompTia, Desktop Applications , Financial Management for IT, IT Service Management -ITIL, Java, Microsoft Technical, Project Management, Red Hat, JBoss, and VMWare.

More in: Technology , Business
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  • 2. Table ofCONTENTSSince 2001, the St. Edward’s University Professional Education (SEU PE) has been committed to actively and effectively manag-ing the life-long learning needs of organizations and individuals. To accomplish this, we not only offer a full range of InformationTechnology and Professional training programs taught by certified professionals in their respective fields, but we also offer a fullrange of support services to ensure your training needs are met.We strongly believe that to prepare for success in the current business climate, organizations must invest in their most valuableasset—their employees. Even in these challenging times, you can get the job skills and in-depth knowledge you need to set yourorganization apart. We’ll help you develop practical skills you can apply now and help you achieve the knowledge, credentials, andcertifications you’ll need for tomorrow. St. Edward’s University ProfessionalAbout 1 Education is Austin’s most respected technical education and professionalMicrosoft Training 4 training center serving all local, state, and federal government agencies as well asDesktop Applications 8 employees of industry leaders such as Dell, IBM, Austin Energy, AMD, and manyInformation Technology 10 others. SEU PE has helped transform the business of more than 800 corporations, government agencies, and non-profitsBusiness Training 13 in Central Texas by serving more than 125,000 employees. St. Edward’s University Professional Education | Course Catalog
  • 3. About Professional EducationCourse OfferingsSt. Edward’s University Professional Education offers a wide variety of technology related training programs that range from basicdesktop applications to highly technical business systems to core business programs.Information Technology Desktop Applications Business Training• Cisco • Collaboration and Integration • Business Analysis• CompTIA • Databases • Financial Management of IT Services• Information Security • Design • IT Service Management- ITIL• Microsoft • Media • Project Management• RedHat • Presentation • Business Skills• VMware • Productivity • Spreadsheets • Word ProcessingCertificationsToday, more than ever, organizations need professionals who can solve problems to enhance productivity and efficiency. Ourcertification programs provide the knowledge transfer and practical application that are essential in today’s rapidly evolvingbusiness environment.Information Technology Microsoft Technical Business Training • Windows Server • Business Analysis• Cisco MCTS, MCITP, MCM Certified Business Analysis CCENT, CCNA, CCNP • Microsoft Exchange Professinal Security, Wireless, Voice, and more MCTS, MCITP, MCM • IT Service Management• CompTIA • SQL Server ITIL v3 Foundations A+, Network+. Security+, more MCTS, MCITP, MCM ITIL v3 Intermediate• Information Security • SharePoint MCTS, MCITP, MCPD, MCM ITIL v3 Expert Certified Ethical Hacker, CISSP • Windows • Project Management• VMware MCTS, MCITP PMP® Certified Virtualization Expert 5.0, • .NET and Visual Studio CAPM® Certified Virtualization Security Expert MCTS, MCPD PMP & CAPM are registered marks of the Project Management Institute, Inc. St. Edward’s University Professional Education | 2011 Course Catalog pg. 1
  • 4. AboutProfessional EducationLearning Methods Learning OptionsOur learning methods are designed to meet your needs and Our learning options are intended to provide the flexibility yourto enable you to gain the in-depth knowledge and skills organization needs to meet market demands. Whether trainingyou need to achieve your goals. Our customizable learning a single employee or 15 employees, we can help. Our learningmethods include: options include:Live Training Open EnrollmentTake advantage of our traditonal instructor-led training Anyone who meets the prerequisite requirements cancourses to receive the personal attention you need and the enroll in our courses. Whether enrolled with or without cor-hands-on experience to perform your very best. porate sponsorship, our students benefit from small class• Personal attention sizes, diverse training techniques, personal attention, and• Network with other industry professionals networking opportunities with peers.• Get your questions answered by industry professionals Private Group TrainingVirtual Learning We can provide group training to meet the needs of yourOur Global Digital Classroom allows us to deliver the same organization. Whether at our facility or yours, hands-onhigh quality training that you would receive in a traditional experience, accessible instructors, and small class sizesLive Instructor-Led training format , providing the same help you gain the skills you need ot go further.content and labs. The dynamic video and audio qualitymakes students and teachers feel as if they are in the same Customized Trainingroom, giving them the freedom to interact naturally. We can customized a training program to meet your exact• Actively particiapte in courses without leaving the learning goals. Our team of subject matter experts will create comfort of your home or office a cost effective solution focused on your most critical knowl-• Reduce or even eliminate travel expenses edge gaps. We can also provide on-site training wih or without• Train employees across regions simultaneously our mobile lab. Software Assurance VouchersBlended Training St. Edward’s University Professional Education as a MicrosoftUtilize our blended learning solution, “HyBridge”, to learn at Learning Partner participates in Microsoft’s Software Assur-your own pace. HyBridge incorporates multimedia-based ance Program, which entitles us to accept software assurancevideo instructions, screenshots, PowerPoint presentations, training vouchers for customers to use toward training. If youwhiteboard, and live labs to give our students an engaging are a voucher recipient, you can redeem them toward variouslearning expereience. Our teaching methodology capital- Microsoft technical courses at a rate of one voucher per train-izes on the skills and knowledge of industry experts, provid- ing day. Microsoft vouchers can also be used in conjunctioning real-world insight from leading certified IT professionals. with SEU PE vouchers. For more information, please contact us• One on one personal training directly at 512-346-8110.• Vendor courseware• 6 month access to online course• 24/7 Live Chat Support (6 months)eLearningOur e-learning courses can be used as standaloneclasses, or in conjunction with our instructor-led seminarcourses as part of a blended learning solution.• Learn at your own pace• Reduce or even eliminate travel expenses• Accelerate your certificationpg. 2 St. Edward’s University Professional Education | 2011 Course Catalog
  • 5. him more willing to commute from Cedar Park two nights a week the realms of techno for two months. that touch banking — The program gets even more personal by building certification services and others — plans around each student, using testing software to monitor designations. The PE what they’re learning throughout the class. “We keep up with for training and cert them so they pass the exam the first time, because the costs of the engineering, executiv certification tests they’ll be taking after they’re done with us are Clients as diverse as significant,” says PEC Managing Director Rudy Rodriguez, who’s Medicine and Colora About been in the certification training business since 1987. “They or their employers don’t want to pay those costs over and over. They the PEC about train new courses. want to be trained right the first time.” Edwards says the Professional Education The professors — many of whom teach on the university’s main campus as well — also foster teamwork by setting up study groups provide has the poten and long-time emplo and enlisting advanced students to mentor classmates. “Most other employed and stay em certification programs send people on their way with a ‘good luck’ For Pease, simplyFacility Rentals and that’s it,” says Rodriguez. “We want to ensure the students him an immediate bo really learn.” job recruiters. He has Pease was especially impressed with a real-world project his PMP test. “This certiPlanning a meeting or training event? St. Edward’s University Professional Education to work on: creating a semiconductor Test Excellence class got is your single-source solution, offering mod- candidate,” he says. “ern rooms with comfortable seating and state-of-the-art equipment. Get the services you need and was aflexibility you want. We can Center for Texas A&M. “It the great experience to do in real ‘St. Edward’s PEC’ to life what we were doing in the classroom,” he says. “A lot of other in new leads. Now wsupport a one-time event or a long-term program. Our helpful, professional staff will help taketaught the your needs so that you can programs I looked at care of ‘what,’ but the PEC teaches the I’ll be able to answer ‘how’ — why things are done the way they are and what thefocus on creating your ideal business or training event!Meeting and Training Facilities  In PEC classes, low student-teacher ratios and frequent performance assessments help studentsOur rooms are perfect for groups up to 100. All rooms areequipped with:• A presentation computer station with Internet access, VCR, DVD players, and connections for laptops and iPods.• Ceiling mounted high-resolution, 3000-lumens projectors• State-of-the-art sound systems• Podiums and flip charts• Wireless accessComputer ClassroomsHarness the power of our fully networked, advanced Aggie IT H O W T H E S T. E D WA R D ’ S P E C B E C A M E T E X Acomputer classrooms for your next training session. You’ll When it went looking for outside help in training its IT staff, Texas with laptops preloaded A&M University saw several presentations from providers. But the other equipment to brihave access to all the high-tech amenities listed above St. Edward’s University Professional Education Center was the only away as Canyon.along with: one whose crew set up two hours early to avoid any glitches. Another selling po That kind of thoroughness impressed the university, which each department it wil• Full-featured computers signed a five-year contract that makes the PEC the sole provider of specific needs. “Rudy• Any operating system or software on the market IT training for all 15 of the university’s campuses starting in August. them that St. Edward’s In an e-mail to his staff, Texas A&M Associate Provost Michael well we can fulfill the n• Business-class Internet access Caudle cited several factors that led to the decision, including the best package of educ• Advanced computer workstations with flat-panel PEC’s experience with university IT training, its use of experienced director of Professiona instructors (including faculty members from St. Edward’s), and its Relations at the PEC. “ screens track record for training students who pass certification tests the first or willingness to do tha time. Caudle also cited the PEC’s “mobile classroom,” a van packedGlobal Digital ClassroomMeet, teach, or learn anywhere with our high definition, technolo-gy-driven teleconferencing training facility. You’ll be able to com-municate across cities, countries, and continents via:• Remote technology that’s easy to use• A productive, true-to-life experience• A powerful system that is cost effective• A green way of doing businessCateringOur friendly and experienced staff will handle your cateringneeds, from refreshments for breaks throughout the day tocontinental breakfasts and light or full lunches.E-mail us at orcall 512-346-8110 to book an event. St. Edward’s University Professional Education | 2011 Course Catalog pg. 3
  • 6. Microsoft TrainingSkills development, which encompasses training and Certification, is a proven way to maximizethe effectiveness of IT professionals.A recent IDC Performance Impact Study found that the single biggest factor in the success of ITsolutions was the skill of the team managing the technology. Teams that met most or all of theirobjectives typically had twice the amount of training as teams that achieved only partial success.Microsoft Certifications bring valuable, measurable rewards to students, IT professionals, theirmanagers, and the organizations that employ them. These certifications are designed to providethe recognition you need to help you excel in your career and provide employers with validationof your skills.Microsoft Training BenefitsSave time and Help decrease downtime and deployment time of Microsoft technologies by tar- geting training based on job roles; from developers to IT Help increase staff productivity while leveraging your organization’s investmentPractical and in new technologies with Microsoft Office Courses, your employees will developapplicable practical skills that directly transfer from the classroom to the workplace.Fast and Help your employees gain a level of proficiency in just one to five days that can only be taught in a classroom with hands-on labs, simulations, andthorough real-world application of skills. The variety of courses cover all phases of the technology adoption life cycle—from planning to 4 St. Edward’s University Professional Education | 2011 Course Catalog
  • 7. Microsoft Course Offerings Microsoft TrainingMicrosoft TechnicalNow more than ever, the technology professionals you recruit, hire, and supervise need to make a direct impacton productivity, business efficiency, and the bottom line. Take advantage of Microsoft Certification, training, andresources to help optimize your technology investment. A range of Microsoft Certifications are available for IT profes-sionals and developers of all skill levels— from entry-level positions to solution architects.   Board  Review     Validates  expert  level  skills     Microso/  Cer<fied   MCA   within  a  specific  technology   ARCHITECT     Trusted  Advisor/Leader/Consultant     Computer  Based  and  Hands  –on  Exams   Microso/  Cer<fied   MCM     Select  Prometric  Tes<ng  Centers  Worldwide   MASTER     Validates  expert  level  skills     Computer  Based  exams   Microso/  Cer<fied   MCTIP/   Prometric  Tes<ng  Centers  Worldwide   IT  PROFESSIONAL  /     MCPD     Validates  job  role  skills  (why  &  when)   PROFESSIONAL  DEVELOPER     Computer  Based  exams   Microso/  Cer<fied   MCTS     Prometric  Tes<ng  Centers  Worldwide   TECHNOLOGY  SPECIALIST     Validates  job  ready  skills  (how)     Web  based     Microso/  Technology     Academic  classroom   MTA   ASSOCIATE     Validates  founda<onal  knowledge  (what)     Student  Cer<fica<on   St. Edward’s University Professional Education | 2011 Course Catalog pg. 5
  • 8. Microsoft Training Microsoft Certified Technology Specialist (MCTS) The Microsoft Certified Technology Specialist (MCTS) certifications are designed to validate skills on the features and functionality of key Microsoft technology.gradient Exams Recommended TrainingWindows ServerMCTS: Windows Server 2008 Active Directory Configuration 70-640 6425: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 6426: Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active DirectoryMCTS: Windows Server 2008 Network Infrastructure Con- 70-642 6421: Configuring and Troubleshooting a Windows Server 2008 Network Infrastruc-figuration tureMCTS: Windows Server 2008 Applications Infrastructure 70-643 6418: Deploying Windows Server 2008 Configuration 6427: Configuring and Troubleshooting Internet Information Services in Windows Server 2008 6428: Configuring and Troubleshooting Windows Server 2008 Terminal ServicesVirtualizationMCTS: Windows Server Virtualization, Configuration 70-652 6422: Implementing and Managing Microsoft Server VirtualizationMCTS: Windows Server 2008 R2, Server Virtualization 70-659 10215: Implementing and Managing Microsoft Server VirtualizationMCTS: Windows Server 2008 R2 Desktop Virtualization 70-669 10324: Implementing and Managing Microsoft Desktop VirtualizationWindows ClientMCTS: Windows 7 - Configuration 70-680 6292: Installing and Configuring Windows 7 ClientMicrosoft Visual Studio and Microsoft .NET FrameworkMCTS: .NET Framework 4, Windows Applications 70-511 10262: Developing Windows Applications with Microsoft Visual Studio 2010MCTS: .NET Framework 4, Web Applications 70-515 10267: Introduction to Web Development with Microsoft Visual Studio 2010 10264: Developing Web Applications with Microsoft Visual Studio 2010MCTS: .NET Framework 4, Service Communications Ap- 70-513 10263: Developing Windows Communication Foundation Solutions with Microsoft plications Visual Studio 2010MCTS: .NET Framework 4, Data Access 70-516 10265: Developing Data Access Solutions with Microsoft Visual Studio 2010Microsoft SQL ServerMCTS: SQL Server 2008, Business Intelligence Development 70-448 6234: Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services and Maintenance 6235: Implementing and Maintaining Microsoft SQL Server 2008 Integration Services 6236: Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services.MCTS: SQL Server 2008, Database Development 70-433 2778: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL 6231: Maintaining a Microsoft SQL Server 2008 Database.MCTS: SQL Server 2008, Implementation and Maintenance 70-432 6231: Maintaining a Microsoft SQL Server 2008 Database 2778: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL 6232: Implementing a Microsoft SQL Server 2008 DatabaseMicrosoft Office SharePoint ServerMCTS: SharePoint 2010, Configuration 70-667 10174: Configuring and Administering Microsoft SharePoint 2010MCTS: SharePoint 2010, Application Development 70-573 10175: Microsoft SharePoint 2010, Application DevelopmentMicrosoft Exchange ServerMCTS: Exchange Server 2010, Configuration 70-662 10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010Microsoft Lync ServerMCTS: Microsoft Lync Server 2010, Configuration 70-664 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 pg. 6 St. Edward’s University Professional Education | 2011 Course Catalog
  • 9. Microsoft Course Offerings Microsoft Training Microsoft Certified IT Professional (MCITP)/ Microsoft Certified Professional Developer (MCPD) The Microsoft Certified IT Professional (MCITP) certification helps validate the capability of deploying, building, designing, optimizing, and operating technologies for a particular job role. The Microsoft Certified Professional De- veloper (MCPD) certification validates a comprehensive set of skills that are necessary to deploy, build, optimize,Key Certifications Exams Recommended CoursesWindows ClientMCITP: Enterprise Desktop Support Technician 7 70-685 6293: Troubleshooting and Supporting Windows 7 in the Enter-Prerequisites: priseMCTS: Windows 7 – ConfigurationMCITP: Enterprise Desktop Administrator 7 70-686 6294: Planning and Managing Windows 7 Desktop Deployments Prerequisites: and EnvironmentsMCTS: Windows 7 – ConfigurationWindows ServerMCITP: Server Administrator 70-646 6433: Planning and Implementing Windows Server 2008Prerequisites:MCTS: Windows Server 2008 Active Directory ConfigurationMCTS: Windows Server 2008 Network Infrastructure ConfigurationMCITP: Enterprise Administrator 70-647 6435: Designing a Windows Server 2008 NetworkPrerequisites: InfrastructureMCTS: Windows 7 – Configuration 6436: Designing a Windows Server 2008 Active Directory Infra-MCTS: Windows Server 2008 Active Directory Configuration structure and ServicesMCTS: Windows Server 2008 Network Infrastructure Configuration 6437: Designing a Windows Server 2008 Applications Infrastruc-MCTS: Windows Server 2008 Applications Infrastructure Configuration tureMCITP: Windows Server 2008 R2, Virtualization Administrator 70-693 50273: Planning and Designing Microsoft Virtualization SolutionsPrerequisites:MCTS: Windows Server Virtualization, ConfigurationMCTS: Windows Server 2008 R2, Desktop VirtualizationMicrosoft SQL ServerMCITP: Database Administrator 2008 70-450 50400: Designing, Optimizing, and Maintaining a Database Ad-Prerequisites: ministrative Solution for Microsoft SQL Server 2008MCTS: SQL Server 2008, Implementation andMCITP: Database Developer 2008 70-451 50401: Designing and Optimizing Database Solutions with Micro-Prerequisites: soft SQL Server 2008MCTS: SQL Server 2008, Database DevelopmentMCITP: Business Intelligence Developer 2008 70-452 50399: Designing a Business Intelligence Solution with Microsoft Prerequisites: SQL Server 2008MCTS: SQL Server 2008, Business Intelligence Development and Mainte-nanceMicrosoft Exchange ServerMCITP: Enterprise Messaging Administrator 2010 70-663 10233: Designing and Deploying Messaging Solutions with Micro-Prerequisites: soft Exchange Server 2010MCTS: Exchange Server 2010, ConfigurationMicrosoft SharePointMCITP: SharePoint Administrator 2010 70-663 10231: Designing a Microsoft SharePoint 2010 InfrastructurePrerequisites:MCTS: SharePoint 2010, ConfigurationMicrosoft Lync Server St. Edward’s University Professional Education | 2011 Course Catalog pg. 7
  • 10. Desktop ApplicationsAre you fully leveraging all of the software used in your organization? Does your staff utilize allof the productivity tools that your business applications offer? Desktop Application training caninstantly enhance your organization’s productivity.St. Edward’s University Professional Education offers applications training on any software, such as: • Business Applications (Excel, Access, Word) • Desktop Publishing (Adobe InDesign, Microsoft Publisher) • Graphics and Multimedia (Adobe Photoshop, Illustrator, Fireworks, Flash) • Internet and Web Design (HTML, Adobe Dreamweaver, etc.) • Personal Productivity (Outlook, Lotus Notes, etc.) • Project Management (Microsoft Project, Visio, etc.)Design, and Media ApplicationsLet us help you begin to craft eye-catching images and graphics, lay out stunning pages, build standards-basedwebsites, and create interactive content without writing code. Perfect for design professionals in web or print indus-tries, our courses cover software applications used to create print and electronic publications, original art, graphics,images, and animation.Featured Adobe Courses: •Adobe Acrobat •Adobe Dreamweaver • Adobe Flash • Adobe Illustrator • Adobe InDesign •Adobe Photoshop pg. 8 St. Edward’s University Professional Education | 2011 Course Catalog
  • 11. Microsoft Course Offerings Desktop ApplicationsMicrosoft ApplicationsThe Microsoft Office Specialist Certification (MOS) program provides skill-verification tools that not only help assessa person’s skills in using Microsoft Office programs but also their ability to quickly complete on-the-job tasks acrossmultiple programs in the Microsoft Office system.   Validated  through  mulKple     specialist  and  expert  exams   Microso0  Office  Specialist   MASTER     Validates  breadth  and  depth  of  Office   MASTER   suite  skills     Computer  Based  Hands-­‐on  Exams       Word  and  Excel  Only   Microso0  Office  Specialist   EXPERT     Validates  advanced  Office  skills  (depth)   EXPERT     Computer  Based  Hands-­‐on  Exams       Focuses  on  single  Office  suite  product   Microso0  Office   CORE     Validates  Office  skills  (what  &  how)   SPECIALIST  A Microsoft Office Specialist (MOS) certification helps validate proficiency in using Microsoft Office 2010 and meetsthe demand for the most up-to-date skills on the latest Microsoft technologies. Candidates must pass certificationexam in order to earn a MOS certification. Available certifications include: •MOS: Microsoft Office Word 2010 •MOS: Microsoft Office Excel 2010 • MOS: Microsoft Office PowerPoint 2010 •MOS: Microsoft Office Outlook 2010 • MOS: Microsoft Office Access 2010 •MOS: Microsoft SharePoint 2010The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual’s overall comprehensionand expertise of Microsoft Office programs.To earn the 2010 Microsoft Office Master certification, you must pass the following MOS exams: • MOS: Microsoft Office Word 2010 Expert • MOS: Microsoft Office Excel 2010 Expert • MOS: Microsoft Office PowerPoint 2010 • MOS: Microsoft Office Outlook 2010 or MOS Microsoft Office Access 2010 St. Edward’s University Professional Education | 2011 Course Catalog pg. 9
  • 12. Information TechnologyEarning an IT certification not only proves you have the right skills, but also the dedicationand commitment to your IT career to continue learning.For organizations, hiring certified workers means higher customer satisfaction, increased produc-tivity, and lower employee turnover.For individuals, attaining certifications means increased job security, additional career opportuni-ties, and increased credibility in the workplace.Information SecurityGain a leading edge to meet the today’s demands for quality information security. Technological solutions alonecannot protect an organization’s critical information assets. Demonstrate your knowledge of information securityand establish a standard of best practices with CISSP certification, a globally recognized standard of achievement.Information Security Courses: • Certified Ethical Hacker • CISSP Boot Camppg. 10 St. Edward’s University Professional Education | 2011 Course Catalog
  • 13. Microsoft Course Offerings Information Technology CompTIA CompTIA is the largest developer of vendor-neutral IT certification exams, • CompTIA A+ recognized worldwide as trusted indicators of qualified and competent • CompTIA Network+ professionals in the IT industry. From entry level IT technicians to project • CompTIA Security+ managers and technical instructors, there are certifications to meet your needs. VMware Learn how to improve the efficiency and availability of IT resources with VMware®. Run multiple virtual machines on a single computer, • VMware® vSphere 5.0Ultimate Boot Camp reduce overall costs, improve disaster recovery solutions, improve • Advanced VMware® Security desktop management control, and so much more! Ultimate Boot Camp We partner with VMTraining to offers world-class certifications designed • VMware ViewTM 4.5 Ultimate to validate and recognize IT professionals with the technical capabilities Boot Camp and real-world experience needed to effectively install, manage, deploy and support VMware products and solutions. Cisco The widely respected IT certification programs available through Cisco Career Certifications bring valuable, measurable rewards to networking professionals, their managers, and the organizations that employ them. Key Certifications Exams Recommended Training Entry Level CCENT- Cisco Certified Entry Net- 640-822 Interconnecting CiscoNetworking Devices working Technician Part 1 (ICND1) Associate Level CCNA- Cisco Certified Network 640-822I & Interconnecting CiscoNetworking Devices Associate 640-816 or Part 1 (ICND1) 640-802 Interconnecting CiscoNetworking Devices Part 2 (ICND2) CCNA Security- Cisco Certified 640-553 Implementing Cisco IOS Network Security Network Associate Security (IINS) CCNA Voice- Cisco Certified Net- 640-461 Introducing Cisco Voice and Unified Commu- work Associate Voice nications Administration v8.0 (ICOMM) CCNA Wireless- Cisco Certified 640-721 Implementing Cisco Unified Networking Es- Network Associate Wireless sentials (IUWNE) St. Edward’s University Professional Education | 2011 Course Catalog pg. 11
  • 14. Information TechnologyJavaJava is one of the computer industry’s best known brands and most widelydeployed technologies. The Java Platform is a complete software ecosystem thatrepresents different values to different types of consumer and business users.We offer courses for those new to Java, Java programmers, software developers,systems architects, and designers to master Java programming and the tools forcreating desktop, mobile, and enterprise applications with the Java Platform.Red HatWhether you need to train a team of IT professionals or just yourself, Red Hatoffers a variety of industry respected courses, learning styles, delivery methods,and customized solutions to enable maximum performance, and return on yourtotal investment.Among the most highly regarded in IT, Red Hat certifications are earned by pass-ing rigorous practical exams in which candidates must actually perform the real-world tasks required in production environments. Red Hat certified professionalsensure that customers get the most from their deployments of Red Hat solutions.Certificatoin Paths:pg. 12 St. Edward’s University Professional Education | 2011 Course Catalog
  • 15. Business TrainingGain skills and awareness for a competitive edge in today’s business processes. Our coursesand certifications offer best practices allowing you to show immediate tangible results at yourorganization.B usiness Analysis Our business analysis training can help you structure, simplify, and succeed with requirements development.The Business Analysis program combines industry best practices with a proven, practical approach andengaging delivery, enabling you to better link business and technology while preparing for the CertifiedBusiness Analysis Professional (CBAP) certification.Courses required for CBAP certificati • BA 101: Introduction to Business •BA 102: Business Requirements: Elicit, Write, •BA 201: Business Process Modeling Analysis & AnalyzeB usiness Skills We can help improve the performance of your team or organization with our Business Skills Training. We offer awide range of business/professional skills training programs focused on effective communication, process improve-ment, and much more.Available Business Skills Courses: Managing Organizational Goals Effective Presentations Introduction to Six Sigma Change Management for Managers Effective Business Writing Introduction to Lean Six Sigma Change Management for Employees Advanced Communication Skills Strategic IT Planning Skills Effectively Managing Technical Teams Advanced Business Writing Excellence in Technical Customer Service St. Edward’s University Professional Education | 2011 Course Catalog pg. 13
  • 16. Business TrainingIT Service Management: ITILSt. Edward’s University Professional Education has partnered with Inxelerate Solutions, LLC to provide the very bestin Business-IT alignment and IT Service Management training solutions. Our approach uses Inxelerate’s ProgressiveTransformation Framework, which puts the focus on building skills and awareness for a competitive edge in today’sagile business processes.All ITIL courses are taught using a practical, hands-on learning environment and engaging case studies to better pre-pare participants for the certification exam offered at the end of each class. ITIL Course Qualifications ITIL Course Qualifications STEP 4: ITIL V3 Master STEP 3: ITIL V3 Expert (22 Credits Required) Managing Across the Lifecycle ( 5 Credits) STEP 2: ITIL V3 Intermediate Lifecycle Modules (3 Credits Each) Capability Modules (4 Credits Each) • Service Design • Planning, Protection & • Service Transition Optimisation • Service Operation • Service Offerings & Agreements • Continual Service Improvement • Release, Control, & Validation • Service Strategy • Operational Support & Analysis STEP 1: ITIL V3 Foundation (2 Credits)pg. 14 St. Edward’s University Professional Education | 2011 Course Catalog
  • 17. Microsoft Course Offerings Course Offerings Microsoft Business Training ITIL CERTIFICATION PATH From ITIL Foundations to ITIL Master, this learning path will allow you to gain the certification you need. Step 1: ITIL v3 Foundation ITIL COURSES Upon receiving this entry-level certification, you will have the foundation nec- essary to begin or carry-on the process of ITIL discipline implementation in any ITIL V3 Foundation Course organization. This certification is a prerequisite for all other ITIL certifications. Prerequisites: There are no prerequisites for this certification. However, some knowl- ITIL V3 Lifecycle Courses edge of service management terminology and concepts would be helpful. • Continuous Service Improvement Step 2: ITIL Intermediate Level • ITIL V3 Intermediate: Service Strategy ITIL v3 Lifecycle Modules • ITIL V3 Intermediate: Service Design If you are in a management or team leader role in your organization and work across teams or manage multiple areas, you require a broad management • ITIL V3 Intermediate: Service Transition focus of ITIL. These modules will be of interest to you. Take as few or as many • ITIL V3 Intermediate: Service Operations modules to suit your certification needs. ITIL v3 Capability Modules ITIL V3 Capability Courses If you are looking to gain intense, specialized, process-level knowledge in one or more processes, with focus on the day-to-day execution of ITIL practices, • ITIL V3 Intermediate: Operational these modules will be of interest to you. Take as few or as many modules to Support & Analysis suit your certification needs. • ITIL V3 Intermediate: Planning, Managing Across Lifecycle Protection & Optimization The ITIL Intermediate Qualification: Managing Across the Lifecycle • ITIL V3 Intermediate: Release, Certificate is a free-standing qualification, but is also the final module of the Service Lifecycle and/or Service Capability modules that leads to the Control & Validation ITIL Expert in IT Service Management. • ITIL V3 Intermediate: Service Prerequisites: You must have the ITIL V3 Foundations certificate and at least Offerings & Agreements 15 additional credits from a balanced selection of ITIL Service Lifecycle or Service Capability qualifications. ITIL Managing Across the LIfecycle Step 3: ITIL Expert There is no required exam for this certification. To achieve Expert Certification, ISO Standards for Managing IT you must accumulate a minimum of 22 credits, which must include the • ISO 20000 Foundations Certificate (2) and Managing Across the Lifecycle Certificate (5). • ISO 27000 Step 4: ITIL Master Qualification Similar to the Expert Certification, to achieve Master Qualification you must receive ITIL Service Management Expert certification and be able to demonstrate practical application experience through a peer evaluation scheme. St. Edward’s University Professional Education | 2011 Course Catalog pg. 15
  • 18. Business TrainingProject ManagementSt. Edward’s University Professional Education offers a comprehensive project management training program for proj-ect practitioners of all education and skill levels. The program validates both your commitment to the profession andyour expertise by certifying education, experience and competency.Our program was vigorously developed by project managers to follow the Project Management Institute (PMI)® stan-dards and align closely with the A Guide to the Project Management Body of Knowledge, (PMBOK® Guide). Fourth Edition,Project Management Institute, Inc., 2008. PMI certifications are universally recognized as a guideline to follow to ensure thatyou and your projects excel. Project Management Professional (PMP)® credential is the most important industry-recognizedcertification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience,education and competency to successfully lead and manage projects in any environment.General Courses Core Project Management Courses• Project Schedule Management Project Management Evening Certificate Program• Project Risk Management This Project Management certificate program guides professionals in any field• Project Quality Management who need to manage projects or operations using flexible, customizable meth-• Microsoft Project ods that address what matters: RESULTS. The program empowers and educates through multiple learning channels including direct team-based project experi- ence, best practices discussion, adapting processes to fit every situation, lectures,Government Courses exercises, and homework. Students are provided tailored templates, and are• Introduction to Public Project afforded frequent presentations opportunities complete with multiple feedback channels.• Management • Managing the Constraints of Public Our approach reduces forms, processes, and other low-value activities, allowing Projects practitioners to focus on actionable efforts leading to immediate improvements in team and process performance. Attendees experience effective discussions lead-• Managing Public Project Risks ing to quick consensus and planning for risk and variance outcomes that enable• Identifying the Requirements of fast and low conflict adjustments to processes and priorities. Public‐Sector Projects Course Includes: • Real-world assignments designed to guide students through the full • Managing the Critical Dialogues of project life cycle. Public‐Sector Projects • Industry best –practices, proven templates, and processes. • Managing Vendors and Partners in Public‐Sector Projects • Project Management Professional (PMP)® exam simulator • Copy of the PMBOK ® GuideIT Courses• Information Technology Project Management Concepts What former students are saying...• CompTIA Project + “I did get a lot out of the class. The best practices are already in use with the A&M project. You have a good course, and are personally an example of a world class PM. It will be natural that referrals will follow. I do expect to drop back in this next semester to pick up the lecture on project logs. Best of luck with the book.” -- Tom Munns PMP and PMBOK are registered marks of the Project Management Institute, 16 St. Edward’s University Professional Education | 2011 Course Catalog
  • 19. Microsoft Course Offerings Course Offerings Microsoft Business Training Core Project Management Courses Project Management Professional (PMP)® Boot Camp (5-Days) This course is designed for professionals who have on the job experience performing project management tasks, whether or not project manager is their formal job role. Students will apply the generally recognized practices of project management acknowledged by the Project Management Institute (PMI)® to successfully manage projects. The course is perfect for professionals who have goals to increase their project management skills, apply a formalized and standards-based approach to project management, seek career advancement by moving into a formal project manager job role, or apply for Project Management Professional (PMP)® Certification. Project Management Best Practice Lab (3-Days) This intensive 3-day workshop has a project–based learning approach using adaptable, real-world best practices for experienced professionals. Participants will apply best practices from traditional, agile, and real-world projects using readily available productiv- ity tools that can reduce project costs over 25%. This course is designed to either complement the PMP® Boot Camp or be taken as a stand alone course. Project Management Fundamentals with CAPM® (3-Days) This course is designed for persons in a variety of job roles who currently contribute to project teams in various ways, including pro- viding subject matter expertise and serving as project team sponsors, facilitators, liaisons, or coordinators. Participants will receive a proven set of core techniques, methods, and tips to plan, execute, measure, report, and close a projects. Project Management Introduction (1-Day) This course is perfect for individuals whose primary job is not project management, but who desire a complete overview of the field and its generally accepted practices. This course will examine the elements of sound project management and apply the generally recognized practices to successfully manage projects. PROJECT MANAGEMENT PREVIEW Attend a FREE 2-hr session to experience our blend of proven training practices and innovative instructional delivery methods that will provide your organiza- tion with the learning solution needed to turn potential into exceptional Topics covered include: Recent Trends in Project Management Characteristics of Project Management Integrating Project Management Influences Project Manager Functions Benefits of PMP® Certification PMP and CAPM are registered marks of the Project Management Institute, Inc. St. Edward’s University Professional Education | 2011 Course Catalog pg. 17
  • 20. Since 1997, the St. Edward’s University Professional Education Center (PEC) has provided organizations and professionals with the training required to remain current, relevant and prepared in the latest management techniques, sciences and technologies. PEC is Austin’s largest and most prestigious technical education and professional development center serving all local, state and federal government agencies as well as employees of industry leaders such as Dell, IBM, Austin Energy, AMD, and many others. PEC has helped transform the business of more than 800 corporations, government agencies, and non-profits in Centralre equipped with: CR and DVD players Texas by serving more than 125,000 employees. Loop 360 N.orsputer classrooms for your nextenities listed above along with: Hw Jolly vil y1 83 le Rdns SEU PE is convenientlythe Echelonnorthwest Austin near The PEC is located in located in Business Complex in Northwesthotels, dining, and shopping. Austin on the southbound frontage road, hnology-driven just past the intersection of Hwy 183 and Loop 360N.ross cities, countries and Your Tru Professional Education and Professio 9420 Research Blvd., Echelon III, Suite 200 9420 Research Blvd, Echelon III, Suite 200ds so you can focus on Austin, Texas 78759 Austin, Texas 78759 ter is conveniently located 512-346-8110 or 1-888-738-7321 512-346-8110 or 1-888-738-7321