Using New Media and Communications Technologies with Newcomers to Canada

Click here Using New Media and Communications Technologies with Newcomers to Canada Chris to phe r Wulff, Social Planning Toronto Marc o Campana , Ontario Council of Agencies Serving Im igrants (OCASI) m

A Quick Overview  Introduction  Profile  Strategies  Tools  Resources

Introduction It’s about: • Learning to work/listen online • Having a strategy • Choosing the right tools for you • Managing your workflow • Avoiding “Garbage Overload” • Becoming a proficient information manager – find the right information for the right people at the right time • Learning to share and collaborate – becoming an aggregator

Web 2.0 5 Pillars of the Modern Internet • Ease of Use • Trusted Networks • Everyone Can Publish • Act/Pass(ive) • Media Rich

Newcomers Online – A Profile Who’s Online and What do They Want From Me?  Newcomers to Canada – 78%  Youth and Young Adults - 96% (but 51 per cent of Canadians aged 60 and older are online users)  Service Expectations  Immediacy  Peer Networks  Consistency  Accuracy  Expertise

Newcomers Want Online Services! Some examples:  Some examples of newcomer websites  Settlement.Org  Loonlounge.com  Canadiandesi.com  A Canada Immigrant's Blog  Skills for Change - online video  Skills for Change - online courses  OCASI - customized mapping  OCASI - online courses

Newcomers Want Online Services! But, what do we give them? What’s the right service?

WE Want Online Services! What if increased use of online tools could save us time, free us up to do more interesting work, get us the information we needed to do our jobs more efficiently, effectively?

Strategies  Core - listen, fail informatively, and evolve  Daily Routine – process, discipline - challenging  Sharing – collaborating, informing, developing expertise  Responding – are you listening strategically?

Strategies Getting your organization ready to listen  Why are you listening? What are your mission goals?  Come up with at least Five Ways You Plan to Use the Information (link to day-to-day action)  What’s Your Internal Process? How will you organize your listening? http://beth.typepad.com/beths_blog/2009/02/getting-your-nonprofit-organization-ready-to-listen-.html

Learn as You Go

Tools Let’s review a few:  Email (Yes! Email)/e-Newsletters/Watchthatpage/RSS to email  Google Alerts  RSS and Twitter  Social Networks/Online Communities (Facebook, LinkedIn, Ning, etc.)  Social Bookmarking - Delicious, Diigo  Mobile?  Google CSE

Ease of Use Essential

Tools - Email as Web 2.0? Email

Tools- eNewsletters/email lists

Tools – RSS to Email

Tools - Watchthatpage

Tools – Google Alerts

Tools - RSS Actively Passive

Tools - RSS

Tools - Twitter

Tools - Trusted Networks Social Networks

Tools - Trusted Networks Social Networks Roll Your Own Social Network

Tools - Trusted Networks Social Bookmarks C R A P Te s t C u rre n c y R e lia b ilit y A u t h o r it y P u r p o s e / P o in t o f V ie w

Tools – Mobile?

Custom Search Engines

Pulling it all together?

Media Rich

Click Here - Using New Media Technologies How Much Time?

Resources How I learned to stop worrying and love the early adopters!

Resources http://socialmedia-listening.wikispaces.com/ http://www.wearemedia.org http://wiki.healthnexussante.ca Setting the Stage/Strategy Blogs to Follow Daily Routines Practical Tool Examples and Explanations Learn Play!

Images  http://www.flickr.com/photos/tyla/2613836330/  http://www.flickr.com/photos/luc/1824234195/  http://www.flickr.com/photos/matthamm/294555912  http://www.flickr.com/photos/w5nyv/455756468/ 8  http://www.flickr.com/photos/dan_h/667441709/  http://www.flickr.com/photos/dailypic/1459055735/  http://www.flickr.com/photos/sparktography/248514  http://www.flickr.com/photos/cambodia4kidsorg/322 7794/ 6367547/sizes/o/  http://www.flickr.com/photos/skemsley/3554049015  Webinar:Twitter for Nonprofits - Jeff Patrick, Common Knowledge  http://www.flickr.com/photos/archiemcphee/340197  http://www.flickr.com/photos/i-1326/2968175502/ 4951/  http://www.flickr.com/photos/debschultz/192555548  http://www.flickr.com/photos/timheuer/143007903/ 5/sizes/o/  http://www.flickr.com/photos/bre/448847262/  http://www.flickr.com/photos/stabilo-boss/93136022/  http://www.flickr.com/photos/zachinglis/41443867/ in/pool-web2dot0diagrams  http://www.flickr.com/photos/cambodia4kidsorg/290  http://www.flickr.com/photos/ycc2106/134414023/ 6235414/  http://www.flickr.com/photos/abiesudiono/3640386883/  http://farm4.static.flickr.com/3027/2905389559_d3e  http://www.flickr.com/photos/nielsvk/258851215/ c3e6530.jpg  http://www.flickr.com/photos/adunne/286285676  http://www.flickr.com/photos/erio/51737097/

Using New Media and Communications Technologies with Newcomers to Canada

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Using New Media and Communications Technologies with Newcomers to Canada — Presentation Transcript

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