Part V is the section of the Act that governs the complaints process
Rule 5.3 (i) The effect of a decision to deal or not to deal with a complaint on public confidence in the accountability and integrity of the complaints system; (ii) The number of complainants involved; (iii) The seriousness of the complaint, including the seriousness of the harm alleged; (iv) Whether the complaint is repetitious; (v) Whether there are issues of systemic importance or broader public interest at stake; (vi) The likelihood of interfering with or compromising other proceedings; (vii) Whether another venue, body or law can more appropriately address the substance of the complaint.
All complaints come to the OIPRD, and it is the OIPRD who decides who will carry out the investigation. At all times, the OIPRD monitors the process with regular correspondence between service and the OIPRD
The 8 languages are: Hindi, Punjabi, Urdu, Tagalog, Tamil, Chinese, Ukrainian and Russian Were chosen because they are the top 8 new immigrants to Ontario – accessibility issue as they are unlikely to have the social network in place to assist them - provides basic information on the system and what is required of the complainant
If you would like some brochures for your organization, please let us know and we will be happy to provide you with copies
Because you have established a relationship with your communities, we believe that individuals wanting to make a complaint against the police may find it easier to speak to you and see your guidance. Also, because of our need to remain independent, we may suggest that complainants speak to your offices if they need clarification or assistance in filing.
We welcome your feedback and suggestions
OCASI EXECUTIVE DIRECTORS’ FORUM November 3, 2009
Who can be the proper subject of a public complaint?
Only police officers as defined in Section 2 of the Police Services Act are subject to the Independent Police Review Act
Section 2 sets out that a police officer includes a Chief of Police, or any other sworn police officer, but does not include a special constable, a First Nations constable, by-law enforcement officer or an auxiliary (civilian) member of a police force
Police cadets are not considered police officers, and are not subject to the Independent Police Review Act
In addition to processing and investigating public complaints, the OIPRD is responsible for setting up and administering the public complaints system. This includes:
The OIPRD’s oversight role begins with the receipt of a public complaint and continues to the end of the investigation. The Chiefs of Police and Commissioner of the OPP are still responsible for discipline of police officers and holding disciplinary hearings
Systemic Reviews and Audits
The OIPRD will work to identify and offer solutions to systemic or ongoing issues within the police service and will be responsible for performing audits to ensure the complaints system is being administered effectively.
Education and Outreach
Our office is responsible for teaching the public and the police about the complaints system. The OIPRD also needs feedback from the public – both community members and police – who have been involved in the public complaints process
As the OIPRD begins a new system of public oversight in Ontario, we want to promote greater openness, accountability, confidence and respect for both the police and the community in the public complaint system
At this time there will not be regional offices
Part-time investigators will be placed throughout the province
Outreach and education advisors will be responsible for delivering programs throughout the province
We are developing an outreach and education program for the province
The OIPRD will work with the police and community to ensure our program helps meet the needs of all stakeholders