An Introduction                          for Newcomers                          Settling in Ontario                       ...
Orientation to Ontario (O2O) is a bilingual pilot project                             funded by Citizenship and Immigratio...
Project Features                          • Consistent, relevant, and accurate information                          • A ho...
Objectives of the pilot                           project                          • To test the effectiveness of the Orie...
Scope of the pilot project                          • The delivery of O2O workshops to                            newcomer...
• Standardized bilingual set of orientation tools for newly arrived newcomers:                          Workbook          ...
Project                          BackgroundFunded by / Financé par
Project Development Plan               PHASE 1             PHASE 2               PHASE 3         Curriculum             Pr...
2.                         O2O Project Partners                           PHASE 2                                     Lead...
Thunder Bay                                                                             Toronto                           ...
O2O                                  Project Tools                          O2O ToolsFunded by / Financé par
O2O WorkbookFunded by / Financé par
O2O Workbook                          Six key topics will be covered:                             1. Getting to Know Ontar...
O2O Workbook            • Clients will be able to organize              their settlement information in              one p...
O2O Workbook                                                            •   Arabic                          • The workbook...
O2O WebsiteFunded by / Financé par
O2O Website        www.orientationontario.ca                 www.lontariocestchezmoi.ca                                   ...
O2O Website                          Newcomer’s   • Creation of a user/login functionality                          Space ...
O2O WorkshopFunded by / Financé par
O2O Workshop                                  Workshop Outline                          • Broad overview of the settlement...
O2O Workshop                                 Workshop Outline                          • Length of a workshop: 12-15 hours...
O2O Workshop                                     Process                                                         After    ...
O2O SupportFunded by / Financé par
Facilitator Manual                          • Overview of the workshop                          • Detailed agenda for faci...
Online Discussion Forum                          Objectives                          • To provide support to workshop faci...
1-855-626-0002                           For newcomers                          • For information & referrals related to O...
1. The Registration Process                                             In-person at      1-855-626-0002                  ...
What if O2O workshops are not                          the right fit for a newcomer?                                  When...
The Evaluation Process                          Throughout the delivery of the O2O workshops, an external                 ...
Before                          O2O Workshop Process                          Outreach      • Offset Printing Material    ...
Josie Di Zio                         Rahila Mushtaq                             Senior Director of Planning and      Orien...
Merci                          Thank youFunded by / Financé par
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O2O - Management Committee

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  • O2O - Management Committee

    1. 1. An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en OntarioFunded by / Financé par
    2. 2. Orientation to Ontario (O2O) is a bilingual pilot project funded by Citizenship and Immigration Canada (CIC) and the Ontario Ministry of Citizenship and Immigration (MCI). O2O has been designed to expedite and facilitate the settlement of newcomers to Ontario and to help them make informed choices.Funded by / Financé par Funded by / Financé par
    3. 3. Project Features • Consistent, relevant, and accurate information • A holistic approach to settlement process with focus on clients • Various delivery modes • Sample settlement plan • Springboard to a wider network of programs and servicesFunded by / Financé par
    4. 4. Objectives of the pilot project • To test the effectiveness of the Orientation to Ontario (O2O) workbook content and facilitator manual • To assess the standardized service delivery models • Through the evaluation process, to determine the feasibility of implementing the O2O program throughout OntarioFunded by / Financé par
    5. 5. Scope of the pilot project • The delivery of O2O workshops to newcomers across Ontario through 10 local service delivery agencies • The distribution of O2O workbooks for self-directed newcomers • The launch and continued development of the O2O websiteFunded by / Financé par
    6. 6. • Standardized bilingual set of orientation tools for newly arrived newcomers: Workbook Workshop Website • Guide to sources of information in the community • Tools and support to create a practical and feasible settlement planFunded by / Financé par
    7. 7. Project BackgroundFunded by / Financé par
    8. 8. Project Development Plan PHASE 1 PHASE 2 PHASE 3 Curriculum Program Design Province-Wide Development and Pilot Testing Implementation 2009 - 2011 2012 - 2013 2013 and onwards (to be determined based on evaluation results)Funded by / Financé par
    9. 9. 2. O2O Project Partners PHASE 2 Lead Agency Francophone Coordinator O2O Website and Facilitators’ Training Provider Transition Consultant Funded by / Financé par
    10. 10. Thunder Bay Toronto WoodGreen Community Services Thorncliffe Neighbourhood Office of Toronto Working Women Community Centre Peel and Halton Catholic Crosscultural Services York and Simcoe Centre for Information and Community Services West Region YMCA of Hamilton/Burlington/Brantford Participating Service YMCAs of Cambridge & Kitchener Waterloo Delivery Agencies East Region Catholic Immigration Centre- Ottawa North Region Thunder Bay Multicultural Association FR Across Ontario Collège Boréal Funded by / Financé par
    11. 11. O2O Project Tools O2O ToolsFunded by / Financé par
    12. 12. O2O WorkbookFunded by / Financé par
    13. 13. O2O Workbook Six key topics will be covered: 1. Getting to Know Ontario 2. Finding Newcomer Support and Services 3. Settling in Your New Region 4. Education and Training 5. Working and Business 6. Banking and Personal FinancesFunded by / Financé par
    14. 14. O2O Workbook • Clients will be able to organize their settlement information in one place • The workbook will enable settlement agencies to add local community informationFunded by / Financé par
    15. 15. O2O Workbook • Arabic • The workbook has been • Chinese translated into 11 languages • Farsi • The PDF version of the • Gujarati translated workbooks will be • Hindi accessible on the O2O website • Punjabi • Russian • Limited print copies of the • Spanish workbooks will be distributed • Tagalog through independent venues • Tamil (e.g. colleges, libraries) • UrduFunded by / Financé par
    16. 16. O2O WebsiteFunded by / Financé par
    17. 17. O2O Website www.orientationontario.ca www.lontariocestchezmoi.ca Hosted by OCASI through Settlement.Org • Same content covered with all three tools Public Website • Useful links • Schedule of workshops • List of locations where workbooks are availableFunded by / Financé par
    18. 18. O2O Website Newcomer’s • Creation of a user/login functionality Space • Pre-populated settlement plan • Interactive check lists • Discussion forum on Settlement.orgFunded by / Financé par
    19. 19. O2O WorkshopFunded by / Financé par
    20. 20. O2O Workshop Workshop Outline • Broad overview of the settlement process • Referrals can be made to other workshops or to settlement counsellors for participants who are interested in exploring other topicsFunded by / Financé par
    21. 21. O2O Workshop Workshop Outline • Length of a workshop: 12-15 hours • Number of participants : 7-15 • Service delivery models: • One and half consecutive days • Three mornings/evenings within a week • Three consecutive weeksFunded by / Financé par
    22. 22. O2O Workshop Process After Subsequent Session 1 session 1 Session(s)• Outreach • Introduction • O2O PowerPoint • Delivery of a Reports: Customization minimum of 3• Online • Collection of selected topics • Startup Registration Demographic • Data Entry of • Mid Term Information Demographic • Settlement Plan • Final• Local Information customization • Needs Assessment • Evaluation Funded by / Financé par
    23. 23. O2O SupportFunded by / Financé par
    24. 24. Facilitator Manual • Overview of the workshop • Detailed agenda for facilitators’ use, which includes step- by-step delivery suggestions for each agenda item • Six information topics and three interactive topics • Activity ideas and handouts • Cultural references • PowerPoint slides • Samples of settlement plansFunded by / Financé par
    25. 25. Online Discussion Forum Objectives • To provide support to workshop facilitators • To assess and review the key points of the project’s implementation • To set out a number of recommendations for future action • To generate a list of Frequently Asked Questions (FAQs)Funded by / Financé par
    26. 26. 1-855-626-0002 For newcomers • For information & referrals related to O2O products & services • To register for workshops, find a location for the workbook • Service available in English & French • Staffed from 9:00 am – 4:00 pm Monday to FridayFunded by / Financé par
    27. 27. 1. The Registration Process In-person at 1-855-626-0002 O2O Website LINE an agency Agency – Facilitator Registration Form Enter Information on the O2O DatabaseFunded by / Financé par
    28. 28. What if O2O workshops are not the right fit for a newcomer? When newcomers are not able to commit to attending the entire workshop: O2O English/French Workbook or O2O Website When there are significant language barriers: Translated version of the O2O workbook If none of these tools are appropriate, please refer the newcomer to other tools, programs and services in your community.Funded by / Financé par
    29. 29. The Evaluation Process Throughout the delivery of the O2O workshops, an external consultant, PinPoint Research will be evaluating the project materials and service delivery models by: • Making on site observations during some workshops • Conducting surveys with participants, facilitators and management staff • Facilitating focus groups and individual interviewsFunded by / Financé par
    30. 30. Before O2O Workshop Process Outreach • Offset Printing Material • Electronic Versions • In-house PrintingFunded by / Financé par
    31. 31. Josie Di Zio Rahila Mushtaq Senior Director of Planning and Orientation to Ontario Program Development Project Manager COSTI Immigrant Services COSTI Immigrant Services mushtaq@costi.org Masha Hall Maria Delgado O2O Project Coordinator (English) O2O Project Coordinator (French) COSTI Immigrant Services Collège Boréal hall@costi.org maria.delgado@collegeboreal.caFunded by / Financé par Funded by / Financé par
    32. 32. Merci Thank youFunded by / Financé par

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