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Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
Soft Drink Industry
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Soft Drink Industry

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  • 1. Soft Drink IndustrySoft Drink Industry Sethaphat P. GSBS 6021 Consumer Behavior
  • 2. Outline Part I • Industry Overview • Applying Porter’s Five Forces to the soft drink industry • Industry S.W.O.T Analysis • Limitations and Recommendations (Industry) Part II • Consumer Behaviour Influenced ( Marketing Mix) Part III • Consumer Segmentations • Segmentation S.W.O.T Analysis • Limitations and Recommendations (Segmentation) Part IV • Conclusion • References
  • 3. PART IPART I
  • 4. What is Soft Drink ? Soft drinks are enormously popular beverages consisting primarily of carbonated water, sugar, and flavouring. – wikipedia.org A nonalcoholic, flavored, carbonated beverage, usually commercial prepared and sold in bottles or cans. - American Heritage Dictionary
  • 5. Soft Drink Industry Market Share - Companies 42% 32% 15% 11% Coca-Cola Pepsi Cadbury Schweppes Others So urce : so ft drink m arke t in the U.S.-www.be ve rag e -dig e st.co m
  • 6. Soft Drink Industry Market Share - Brands 31% 20%17% 11% 11% 10% Coke Classic Pepsi-Cola Diet Coke Mt.Dew (Pepsi) Diet Pepsi Sprite (Coke) So urce : so ft drink m arke t in the U.S.-www.be ve rag e -dig e st.co m
  • 7. Porter’s Five Forces So urce : wikipe dia.o rg
  • 8. 1. A fierce competition exists among very few players: - Duopoly industry - Intense rivalry between Coke and Pepsi 2. The threat of substitutes is reduced by the expansion of products portfolio: - Many alternative beverages e.g. juice, tea 3. Suppliers have less bargaining power: - Many substitutes for sugar and packaging e.g. sugar - corn syrup, sweeteners packaging - glass, plastic, metal cans Applying Porter’s Five Forces to the soft drink industry
  • 9. Applying Porter’s Five Forces to the soft drink industry 4. Different levels of bargaining power exist among the groups of buyers: - Vending Machine – no buyer bargaining power - Fast Food chain – more bargaining power 5. Strong barriers to new entrants: - Amount of capital investment require - Exclusive territories in distribution channel - The access to retail channels
  • 10. Industry S.W.O.T Analysis Strengths • Basic Consumer Need • Large and growing market • Different flavors and packages • Low Costs • Non-Alcoholic Weaknesses • Negative Claim • Traditional Preservation • Narrow range of material Opportunities • Establish facts and use potential PR • New Packaging materials • Replace alcoholic drinks • Further replace tea and coffee Threats • Healthy Issues • Soft Drink in School Guideline • Environmentalism • Distribution costs
  • 11. Limitation – Healthy Issues • Obesity / Weight Gain • Oral Health • Diabetes Type 2 Recommendation : • Drinking through a straw • Should not consume too much • Low-calorie or No-calorie beverage So urce : Am e ribe v.o rg
  • 12. Limitation – Environmental Issues • Recycling of used-packs • Waste water Recommendation : • Waste water treatment and re-use of process water • “Recycle It Now” Campaign
  • 13. Limitation – Distribution Costs • The costs of transportation Recommendation : • Developed JIT System • Improved efficiency of production in response to changing retailing and distribution patterns
  • 14. Limitation – Soft drink in school • School Beverage Guidelines (only high school) Recommendation : • No or low calorie beverage with up to 10 calorie/ 8 ounces
  • 15. PART IIPART II
  • 16. Consumer Behavior Influenced Product Price Place (Distribution Channel) Promotions Consumer behavior can be influenced by marketing mix
  • 17. Consumer Behavior Influenced Product: • not just the liquid inside but also packaging • many sizes • many flavors • many brands e.g.: • eye catching appearance with red color
  • 18. Consumer Behavior Influenced
  • 19. Consumer Behavior Influenced
  • 20. Consumer Behavior Influenced Price: • create consumer perceptions and values • high price = better quality
  • 21. Consumer Behavior Influenced Distribution Channel: • easy to identify in retailing stores • make up the greater proportion of options to buy • vending machine in many sports stadiums and malls
  • 22. Consumer Behavior Influenced
  • 23. Consumer Behavior Influenced
  • 24. Consumer Behavior Influenced Promotions: • Pull Strategy e.g. coca-cola fridge in the supermarket • create attractiveness from advertising • sponsor to many events e.g.: sports and recreational activities • competition e.g.: check the lid for an instant prize
  • 25. Consumer Behavior Influenced “PULL STRATEGY” is when the consumer request the product and pull in through the delivery channel. -wikipe dia/o rg
  • 26. Consumer Behavior Influenced Coke – “The side of Life”
  • 27. PART IIIPART III
  • 28. Consumer Segmentation Use-situation Psychographic Demographic
  • 29. Demographic Segmentation Demographic Segment - Youth (10-19 years old) - majority of consumers - spending power - brand loyalties develop through adult-hood - Young adult (20-24 years old) - for diet product - Adult ( 25-35 years old) - for diet and caffeine free products
  • 30. Psychographic Segmentation Psychographic Segment - Lifestyle - personality (individual/group) - Attitudes - “self-expression” image associated with product - “cool”
  • 31. Use-situation Segmentation Use-situation Segment - Christmas - Chinese New Year - Olympic
  • 32. Segmentation S.W.O.T Analysis Strengths • Purchasing Powers • Large number of consumers • Large profitability • High in brand awareness Weaknesses • Unstable in attitude/lifestyle • Less brand loyalty • Health concern • Ageing population Opportunities • Economic • Social occasions • New markets in developing countries • Climate – Hot Weather Threats • Juice, Alcohol Drinks, Bottled Water • Fashion Trends • Consumer perception of health • Law and government
  • 33. Limitation – Unstable attitude • Youth always change their interests • Easy to be influenced Recommendation : • Be aware of teens’ trends • Pay attention to different tribes
  • 34. Limitation – Less brand loyalty • Always changing in brands • Price sensitive • Easy to be motivated by certain type of group e.g.: celebrities Recommendation : • Brand extension • Create many marketing campaigns
  • 35. Limitation – Health concern • Calorie reduction • Avoidance of sugar • Suspicion of additives Recommendation : • Promote low or no calorie drinks • Labeling ingredients
  • 36. Limitation – Ageing population • Changing in consumer’s life stage e.g.: teens become adults • Different group of people e.g.: young adult, adult, old people • Life status e.g.: single, married, single parents Recommendation : • Focusing to the new markets e.g.: old people • Developed in R&D
  • 37. Limitation – Other beverages • Juice • Alcohol drinks • Bottled Water Recommendation : • Variety of products • Promotion campaigns
  • 38. PART IVPART IV
  • 39. Conclusion To sum up, the soft drink industry has increased 25% annually. For the U.S. market, Coca-Cola and Pepsi are the biggest companies in this industry. Coca-Cola use marketing mix to influence consumers to purchase more products. Consumer segments are divided into 3 segments; demographic, psychographic and use-situation. After we do the S.W.O.T analysis, we see that there are limitations for these segments such as unstable in attitude and lifestyle, less brand loyalty, health concern and ageing population. However, these limitations can be solved as we have recommended.
  • 40. References • cocacola.com • pepsi.com • foresight.gov.uk • wikipedia.org • beverage-digest.com • knowledgenetworks.com • ameribev.org

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