Delivery handled by Schraff - Fedex partner in Peru -See the pictures

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  • 1. 1A delivery by FEDEX, see the pictures(November 21, 2012) 1. Parcels 1 to 6 See the pictures below Six parcels tinkered with, forced upon and visibly open. Merchandise missing, items falling out, wet and ruined. FEDEX just dropped the parcels in this appalling state in reception, with the concierge of the building (addressee is on the 40th floor). FEDEX did not follow protocol to call client to come down and review the parcels and merchandise and see whether they parcels would be accepted or rejected.
  • 2. 2FEDEX then moved down the road. It claims that it delivered the 7th package at the wrong address (actually a hotel). Receiving staff at the hotel say they do not have the parcel. It has disappeared.
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  • 7. 72. 7TH Parcel delivered to the wrong address, so FEDEX says, the problem is that it is a hotel and management says they did not receive the parcel.3. Has FEDEX assumed responsibility?
  • 8. 8One moth and a half later, the answer isno.