Pradeep Henry: Impact on US Enterprises

US enterprises squeeze new levels of business results out of IT dollar

100+ NUMBER OF U.S. ENTERPRISES

“ With the redesigned software, each one of our 100 call center agents can now handle 10 calls an hour rather than 8.” - US healthcare company CIO 20 % to 40 % HIGHER PRODUCTIVITY (ABOVE WHAT’S ACHIEVED THROUGH CONVENTIONAL BEST PRACTICE) 50,000+ NUMBER OF USERS 125+ NUMBER OF SOFTWARE

“ The application prototype that (Pradeep Henry’s team) created … It was based on a business process they helped improve.” - Software project manager B usiness P rocess I mprovement (AS PART OF SOFTWARE PROJECTS)

“ (Henry’s business process centric approach) comes as an opposite and radical thought.” – Business Line, January 9, 2007 Higher productivity & business process improvements come from Henry’s innovative approach called PCD P rocess- C entric D esign

H E N R Y 25 Y E A R S Impact Scorecard About: www.PradeepHenry.com Blog: www.BTpractice.com Email: [email_address]

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Pradeep Henry: Impact on US Enterprises

by Pradeep Henry on Jun 08, 2011

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