Top DevOps Questions from 2013
with Gene Kim

SERENA SOFTWARE INC.
DevOps Drive-In Series
visit:

serena.com/drivein

tweet: #devopsdrivein

2

SERENA SOFTWARE INC.
Your Host…Jonathan Thorpe

Jonathan is Serena’s DevOps evangelist and product
marketer.
Previously, Jonathan worked as a S...
Welcome, Gene!

Gene is a multiple award winning CTO, researcher
and author. He was founder and CTO of Tripwire for
13 yea...
What was your biggest success in 2013?
“This book will have a profound effect
on IT, just as The Goal did for
manufacturin...
What have you been up to?

#devopsdrivein

@RealGeneKim
What defines high performing DevOps teams?
 They’re more agile
 30x more frequent deployments
 8,000x faster lead time ...
2013 DevOps Survey Hypotheses

#devopsdrivein

@RealGeneKim
Which enterprises are doing DevOps?
 Google, Amazon, Netflix, Etsy, Spotify, Twitter,
Facebook…
 BNY Mellon, World Bank,...
What were some major DevOps “a-ha
moments” in 2013?
 SAP
 HP LaserJet Firmware Team

#devopsdrivein

@RealGeneKim
11
Blackboard Learn: 2005-Present

Source: David Ashman, Chief Architect, Blackboard, Inc.

#devopsdrivein

@RealGeneKim
Blackboard Learn Building Blocks

Source: David Ashman, Chief Architect, Blackboard, Inc.

#devopsdrivein

@RealGeneKim
What were some major DevOps “a-ha
moments” in 2013?
 High trust vs. low trust management styles
 Its implications to aud...
How is adoption of DevOps different in
enterprises?

#devopsdrivein

@RealGeneKim
What are your top DevOps horror stories?

#devopsdrivein

@RealGeneKim
Only Serena Release Manager

Provides Process Orchestration and Deployment Automation
Release Manager
Orchestrate the Proc...
Your Questions for 2014?

Please use the Chat or Q&A panels
to submit your questions.

Attend our Next DevOps
Drive-In Web...
Thank you!

SERENA SOFTWARE INC.
DevOps Frequently Asked Questions of 2013 with Gene Kim and Jonathan Thorpe (Presentation)
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DevOps Frequently Asked Questions of 2013 with Gene Kim and Jonathan Thorpe (Presentation)

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Gene Kim, award winning CTO and author of The Phoenix Project joins Jonathan Thorpe, DevOps evangelist at Serena Software to discuss the top DevOps FAQ of 2013. They discuss DevOps for both horses and unicorns and how DevOps can make a difference even in the enterprise with legacy software.

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DevOps Frequently Asked Questions of 2013 with Gene Kim and Jonathan Thorpe (Presentation)

  1. 1. Top DevOps Questions from 2013 with Gene Kim SERENA SOFTWARE INC.
  2. 2. DevOps Drive-In Series visit: serena.com/drivein tweet: #devopsdrivein 2 SERENA SOFTWARE INC.
  3. 3. Your Host…Jonathan Thorpe Jonathan is Serena’s DevOps evangelist and product marketer. Previously, Jonathan worked as a Systems Analyst at Electric Cloud, specializing in DevOps-related solutions. And before that, Jonathan led and worked in development teams specializing in development process and infrastructure. 3 SERENA SOFTWARE INC.
  4. 4. Welcome, Gene! Gene is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years. He has written three books, including The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win (2013) and The Visible Ops Handbook (2004). In 2007, ComputerWorld added Gene to the “40 Innovative IT People Under The Age Of 40” list, and was given the Outstanding Alumnus Award by the Department of Computer Sciences at Purdue University for achievement and leadership in the profession. 4 SERENA SOFTWARE INC.
  5. 5. What was your biggest success in 2013? “This book will have a profound effect on IT, just as The Goal did for manufacturing.” –Jez Humble, coauthor Continuous Delivery “This is the IT swamp draining manual for anyone who is neck deep in alligators.” –Adrian Cockroft, Cloud Architect at Netflix “This is The Goal for our decade, and is for any IT professional who wants their life back.” –Charles Betz, IT architect, author “Architecture and Patterns for IT” #devopsdrivein @RealGeneKim
  6. 6. What have you been up to? #devopsdrivein @RealGeneKim
  7. 7. What defines high performing DevOps teams?  They’re more agile  30x more frequent deployments  8,000x faster lead time than their peers  They’re more reliable  2x the change success rate  12x faster MTTR Source: Puppet Labs 2012 State Of DevOps #devopsdrivein @RealGeneKim
  8. 8. 2013 DevOps Survey Hypotheses #devopsdrivein @RealGeneKim
  9. 9. Which enterprises are doing DevOps?  Google, Amazon, Netflix, Etsy, Spotify, Twitter, Facebook…  BNY Mellon, World Bank, Paychex, Intuit…  The Gap, Nordstrom, Macy’s, Williams-Sonoma, Target, Home Depot …  SAP, HP, General Motors, Northrup Grumman…  UK Government, Kansas State University…  Who else? #devopsdrivein @RealGeneKim
  10. 10. What were some major DevOps “a-ha moments” in 2013?  SAP  HP LaserJet Firmware Team #devopsdrivein @RealGeneKim
  11. 11. 11
  12. 12. Blackboard Learn: 2005-Present Source: David Ashman, Chief Architect, Blackboard, Inc. #devopsdrivein @RealGeneKim
  13. 13. Blackboard Learn Building Blocks Source: David Ashman, Chief Architect, Blackboard, Inc. #devopsdrivein @RealGeneKim
  14. 14. What were some major DevOps “a-ha moments” in 2013?  High trust vs. low trust management styles  Its implications to auditing and controls #devopsdrivein @RealGeneKim
  15. 15. How is adoption of DevOps different in enterprises? #devopsdrivein @RealGeneKim
  16. 16. What are your top DevOps horror stories? #devopsdrivein @RealGeneKim
  17. 17. Only Serena Release Manager Provides Process Orchestration and Deployment Automation Release Manager Orchestrate the Process Request & Define Coordinate the Team Develop QA Deploy Operate & Service Automate the Deployment Deployment Hub Build 18 Unit Test SIT UAT SERENA SOFTWARE, INC. PreProd Prod
  18. 18. Your Questions for 2014? Please use the Chat or Q&A panels to submit your questions. Attend our Next DevOps Drive-In Webcast See Serena Release Manager in Action Noted IT analyst Bola Rotibi on Continuous Delivery Watch the Demo 19 SERENA SOFTWARE INC. Get Gene’s Book at Amazon
  19. 19. Thank you! SERENA SOFTWARE INC.
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