Success Designers


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Success Designers

  1. 1. EXCELLENCE is a life-long journey not a destination
  2. 2. Peak Throughout Life
  3. 3. Success Formula Success is really simple First you decide what you want specifically, and Then pay the price to make it happen If you don‟t take that second step, you‟ll never have what you want in long term
  4. 4. 4 Stages of Competence
  5. 5. Four Levels of Performance The New YOU! 4. Out Standing 3. Excellent 2. Good 1. Poor
  6. 6. Journey of a 1,000 miles starts with a single step
  7. 7. Use what talent you possess – the woods would be very silent if no birds sang except those that sang best.
  8. 8. As long as habit and routine dictate the pattern of living, new dimensions of the soul will not emerge.
  9. 9. Grooming is a continuous, iterative process in which a newly inducted employee is ameliorated to grow from an immature state to a matured one, socially as well as professionally. He becomes well conversant with the organization culture and professional routine which emotionally affiliates him with the job and organization. He transforms into a respectable representative of the organization. Employees must be groomed in business ethics, disturbance handling, risk management and day to day interaction with colleagues customers and stake holders in order to develop their personalities.
  10. 10. • A Monotonous Activity or a step towards personal and organizational development. • Need assessment – Implementation – Evaluation – Utilization.
  11. 11. • “Training is relatively systematic attempt to transfer knowledge or skills from a person who knows to a person who does not know.” It consists of planned programmes at individual, group or organization level, designed to improve performance for measurable changes in knowledge, skills, attitudes and in social behaviors.
  12. 12. Becoming Number One Going to the Top Remaining Number One Staying at the Top
  13. 13. Complacency ( self-satisfaction ) Traditionalism ( following others blindly ) Fears ( self-doubts )
  14. 14. Tailor-Made Training Programs: SuccesS Designers Intl. offers customized programs on Professional Selling, Sales Management, Teaching, Customer Care, Communication Skills, Leadership Skills, Motivation, Self Development etc. If your organization is seeking proven techniques to increase sales, strategies to motivate sales force and innovative ways to improve sales leads, we offer a reliable program! We represent professional, motivational trainers and consultants with motivational training experience in Different Fields. We have the motivational trainers and talents, plus the desire, to make the client look and feel like a hero for hiring them.
  15. 15. Our Customized Programs: Improve motivation and communication. Enhance programs with a real ROTI (Return On Training Investment) Raise the bar on sales management training Increase productivity and profitability Learn how to turn creativity into money (Take creativity and innovation to the next levels – learn the latest for idea generation tools so you can be ready for the future.)
  16. 16. How we customize: We use an in-depth questionnaire/technique to conduct a ‘gap analysis‘ and identify ‘grey areas’ We plan and work with you to make it an interactive and productive experience We teach the right contents We quantify the reaction and response during & after the program We determine the knowledge of a new skill, how and if attitude changed and improved and what we appraise something we established over many years ago as the wisdom factor. Results: Peak Performance, Productivity, Profitability and Professionalism; Employee Satisfaction, Increased Customer Relationship Management.
  17. 17. The more precisely you plan, the harder destiny will hit you
  18. 18. Proven techniques which enable you to attain and retain customers The basic marketing concept says: Customer is the Boss.……Yes, this is true! Customer is the profit, everything else is over-head! Everyone should know answers to these critical questions: • Why do some people deal once and never return? • Who do some people become your regular and loyal customers? • What are the best ways to keep customers coming back over and again? • How to turn an angry / upset customer into a happy and satisfied client?
  19. 19. This results-oriented workshop will help the participants discover effective techniques to • Develop a competitive edge • Handle difficult people ---- with ease • Build customer loyalty and win new business • Turn the occasional buyers into repeat customers
  20. 20. Four aspects of professionalism and success in quality customer service:
  21. 21. Workshop Agenda: • Who is the (internal and external) Customer? • Why do Customers Quit? • What do Customers Really Buy? • Quality Customer Service : Key to Your Prosperity • Winning Attitudes : Foundation of Professional Success • Three C‟s : Vital Ingredients for Quality Customer Service • What Type of Service does Your Customer Expect? • What do People Want from You & Your Organization • Identifying Customers‟ Needs, Expectations and Perceptions • How Can You Provide Quality Customer Service? • How to Handle Unsatisfied Customers • Strategies for Dealing with Angry & Upset Customers • Quality Customer Service Action Plan It‟s easier to give customer service now than to take customer complaints later
  22. 22. Communication is the most important tool for human excellence. We use it in every field of our life. No part of our life can be considered without communication. This is the difference which makes the difference. To master communication skills is to master human excellence.
  23. 23. W H Y Communication is a Big Challenge ? We communicate wrongly We over communicate or under communicate We don’t communicate at all We are failing to live up to its norms We don’t understand the real needs, feelings, expectations and perceptions of others
  24. 24. Communication SIGNIFICANCE Lifeblood of any business and human society Satisfies human needs: Personal, Material, Spiritual Brings harmony peace thru common understanding Promotes hopes, happiness and aspirations Regulates all walks of life: Politics, Economics, Law, Technology, Sociology, Education, Social Sciences
  25. 25. Communication Activities Modes of Expressive Receptive Communication Activities Activities Verbal Speaking Listening Written Writing Reading Non Acting Observation Verbal ( Gestures ) (Body Language)
  26. 26. MESSAGE IDEA by “Encoding” MEDIUM Sender ( using words, CHANNEL Or symbols) MEANING RECEIVER Feedback Interpretation ( near or remote )
  27. 27. Power Talk (Hypnotic Language) Power Language for Personal, Business and Educational Situations Understand the decision-making process and get what you want. Become an effective communicator. Increase your income. Live your dreams. Enjoy better Relationships
  28. 28. Influential Talk (Secret Language of Influence) Attract and have people like you immediately. Speak your ideas in the client‟s language. Influence others without speaking. Build new personal resources and create positive feelings.
  29. 29. Words are cheap, the saying goes, they cost nothing, yet they have power to evoke images, sounds and feelings in the listener and reader as every poet and advertising script writer knows. They can start or break up relationships, sever diplomatic relations and provoke fights and wars. Words have been used to make us laugh and cry. They can hit or heal us. They can create hope or devastation. With words we can describe our intentions, desires and feelings. Words don‟t only create emotions, they create actions as well.
  30. 30. Persuasive Communication Most beliefs are formed by words and they can be changed by words as well. Throughout the human history, great leaders, speakers, teachers and coaches used the power of words to lead people and to make them work for their cause (mission). Better personal and business strategies. Generate new behaviors for old problems. Dealing Successfully With People Different From You
  31. 31. Business Communication Understand the decision-making process and get what you want. Better personal and business strategies. Increase your income. Reframing, Parts Integration and more. Effective strategies (for decisions, negotiations, sales, marketing, etc.) Speak your ideas in the client‟s language Build new personal resources and create positive feelings. Generate new behaviors for old problems. Negotiate better contracts, close deals without “buyer‟s remorse”.
  32. 32. Body Language Body Language is the unspoken communication that goes on in every Face-to-Face encounter with other human beings. It tells you their true feelings towards you and how well your words are being received, because only 7-10% is attributable to the actual words of a conversation. It is not important what you say, but the way you say it. If you can read body language, life takes on a new dimension. Understanding body language provides the key to the signals we all send out unconsciously, revealing our inner most thoughts. It opens up new areas of insight.
  33. 33. Thoughts and Body Language Mind and body are completely interconnected, so our thoughts immediately influence our physiology and vice versa. More important: The mind leads and the body follows immediately. Your ability to read and understand another person's Body Language can mean the difference between making a great impression or a very bad one! It can help you in a job interview, that crucial meeting, the business function, or that special date!
  34. 34. The deeper the rapport, the closer the match will tend to be.
  35. 35. Successful people create rapport, and rapport creates trust. You can create rapport with whoever you wish by consciously refining the natural rapport skills that you use every day Rapport can also improve costumer relations – If you take the trouble to show people that you respect their beliefs and values, this does not mean that you have to share those values and beliefs, only that you acknowledge them in a positive manner.
  36. 36. Inter-Personal Skills
  37. 37. Inter-Personal Skills  Attitude ( to oneself and others )  Building Trust  Understanding & Winning Others  Communication  Negotiations  Mutual Cooperation  Motivate Others  Building Relationships
  38. 38.  Know, understand and feel others / colleagues  The crucial role others play in our success  Learn the basics of positive human relations  Learn proper people-handling techniques  Establish long-term relations with others  Create a congenial work environment
  39. 39. We get and keep a job Move ahead in that job Technical Skills & Knowledge 15 % People Skills and People Knowledge 85 %
  40. 40. Sales Management Tools of the Trade Communication Inter-personal Critical Thinking Problem Solving Persuasion Decision Making
  41. 41. Objectives: • Understand the qualities of a Winning Sales Manager • How to Develop a Winning Sales Team • How to Recruit, Train and Groom Salespersons • Strategies to Stretch Salesperson’ Potential for Peak Performance • How to Motivate Sales Team to Reach Sales Target • Sales Evaluation Techniques
  42. 42. Contents: • Roles & Responsibilities of a Sales Manager : Key Result Areas • What Successful Sales Managers Do & Don’t Do • Best Work Practices & Performance Effectiveness • Sales Plan & Sales Planning • Recruitment : Matching Man & Job • Selecting the Right Salesperson : Right Bullet for the Right Target • Communicating Clear Expectations • Training : Putting a Training Plan Together • Keys to Training Salespeople • Training Never Ends • Motivating & Managing Salespersons • Sales Productivity : How to Sustain High Performance • Evaluating Your Sales Team • Critical Areas to be Assessed • Sales Targets & Incentives • Growing as a Sales Manager
  43. 43. Factors Salesperson’s Contributing Self-Concept to Self-Ideal Self-Image a set of ideal attributes, a a sales person’s awareness vision that a salesperson of his mental and physical strives to achieve characteristics Self-Esteem a salesperson’s feelings of pride in himself; a feeling of self-respect and personal worth
  44. 44. People Love to Buy from Professional Salespersons Sales training program can be customized to the specific need of a sales team and an organization. We take a comprehensive view of the sales environment, and offer a results-based approach that incorporates the best in professional development
  45. 45. Sales Advantage How to Achieve Sales Excellence An intensive training seminar for sales professionals who need strategic and tactical advantages to attain and retain customers in a competitive market. This is not just another traditional chalk-talk sales seminar; it’s a condensed program on enhancing your personal and professional caliber for a long-term permanent success in sales career. Give yourself a change to reach your full potential, and successfully contribute to the $ales objectives of your organization.
  46. 46. Based on the most updated techniques of professional selling, this interactive program addresses such critical issues as: 1. Why some salespersons are more successful than others? 2. What is the Psychological Make-up of a Professional Salesperson? 3. What is Professionalism : Commitment to Excellence? 4. How to Develop Your Sales Edge? 5. How to Outsell the Competition? 6. How to Set & Achieve Sales Targets? 7. Time-Tested Proven Techniques of Professional Selling
  47. 47.  Develop the profile of a professional salesperson  Identify market potential and business opportunities  Qualify prospects in the quickest and best possible ways  Match the product / service to prospects’ specific situation  Use the sure-fire steps to uncover prospects’ buying motives  Use proven techniques to handle any and every objection  Put the powerful closing techniques and get the sale  Set high targets and achieve or exceed them …… with ease Sell faster and better …… and much more! Action-Oriented Ideas and Time-Tested Techniques that Can Glorify Your Sales Career
  48. 48.  Salesperson‟s Self-Image & Success at Selling  Professionalism: Commitment to Excellence  How to Achieve Excellence in Selling  Developing a Winning Edge in Selling  Sales Process ( Prospecting to Closing )  Questioning Skill  Key to Peak Performance : Proven Formula  Enemies of Professional Selling  Proven Keys to Success in Selling  Personal Development Action Plan
  49. 49. Time-Tested Selling Techniques People Buy People ( Building Rapport With Buyers ) Selling the Sizzle, not the Steak ( Features versus Benefits ) Identifying Buying Motives ( Pressing the Hot Buttons ) Building Relations With Customers ( Friendship Factor ) Serving & Helping Customer If you don‟t serve customers you don‟t deserve Customers
  50. 50. Winner Loser Success
  51. 51. YOU’RE BORN TO WIN but to be a winner you must plan to win, prepare to win, and expect to win
  52. 52. PMA versus NMA There is a very little difference in people, but that little difference makes a big difference. The little difference is attitude, and the big difference is whether it is Negative or Positive
  53. 53. IQ I Can Attitude With Gratitude
  54. 54. How to Stay POSI IVE + in a TOUGH Work Environment
  55. 55. The Environment Negative Work Ouch! YOU Past Environment Experiences Beware the Bullets!
  56. 56. Life‟s Little Question “Are some people just born positive thinkers . . . or is it their CHOICE?”
  57. 57. Bulletproof Armor Comes from SELF CHANGE
  58. 58. Putting on the Armor
  59. 59. Manage Your Self-Talk If you think you Can, or you think you Can’t… YOU’RE RIGHT! Henry Ford This is going to be This is going to a wonderful day! be a crappy (bad) day! THINKING
  60. 60. How to Change Your Behavior BEHAVIOR Changes take true assessment, determination & discipline BEHAVIOR
  61. 61. TEAM TEAMS Together Together Everyone Everyone Achieves Achieves More More Success One For All All For One
  62. 62. Objectives: • To highlight the mechanics of organizing teams • Identify the roles of individuals in teams • Present procedural strategies for successful team
  63. 63. Work Agenda: • Groups versus Teams • Group Managers versus Team Leaders • Team Building Concepts Applicable to the your organization • Becoming an Effective Planner • Strengthening Your Organizational Skills • Building a Climate for Motivation • Control System that Assures Goal Achievement • Team Direction and Team Life Cycle • Team Charter and Master Plan with Road Maps • Action Planning & Establishing Overall Schedule • Team Support Roles and Team Members‟ Roles • Building Your Team • Building Trust in Teams • Coaching : The Key Ingredient in Team Building • Team Meetings and Consensus Decision Making • Monitoring Team Progress
  64. 64. Time Management 4th Qtr 1st Qtr 3rd Qtr 2nd Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
  65. 65. Some things are lost and found Some are lost and not found; Time is one of them.
  66. 66. IMPORTANT 3 4 Imp (+ve) Imp (+ve) Urg (-ve) Urg (+ve) URGENT Imp (-ve) Imp (-ve) Urg (+ve) Urg (-ve) 2 1
  67. 67. THE KEY TO HIGH PRODUCTIVITY AND HIGH PERFORMANCE Your ability to set clear Goals and Objectives, establish clear priorities and then to concentrate on the most value able use of your time.
  68. 68. Effective Time Management Overview of Time Management Skills Personal Time Management How to Make the Best & Most of Your Most Perishable Resource Basics of Time Management
  69. 69. Main Objectives: • To help you determine how you presently use your time • To make you aware of the portion of time over which you’ve control • To understand how to make the most effective use of the time under your control • To avoid and handle time-wasters • Examining time management and understanding the impact of using a system rather than being reactive. • Introduction to the various systems and ideas that are currently being used by thousands of effective people.
  70. 70. Topics Covered Is your time 'running out'? The key benefits of Time Management Understanding the uses and misuses of time Choosing the right tools for the job Time management - the secrets revealed Dealing with interruptions Goal achievement through Timeline Goal setting The power of focus Monthly, Weekly and Daily planning Coordinating your time with others Learning to 'control' your time Increasing personal effectiveness Appointments and Tasks Tackling the 'time stealers' Energy and Efficiency Work -Life balancing
  71. 71. You Your Client Your Company
  72. 72. The illiterates of the 21st century will not be those who can’t read or write, but those who can’t Learn, Unlearn and Relearn
  73. 73. r - S t u d e n t I nt e h e now led g r ac ac K e t io Te Skills n Excel l ence
  74. 74. For Outstanding Results
  75. 75. Fashion Designing
  76. 76. A process that includes Exploring Oneself, Studying the Right Subjects, Getting a Matching Career and eventually Retiring …. successfully By Choice, Not By Chance
  77. 77. CAREERS
  78. 78. design of a hoped-for future and the development of effective steps for bringing it about Roadmap that guides and shows you what is possible in career & life
  79. 79. Memory Building & Speed Reading •Location Text Text •Code Tex t •Action Text Text Text Text Tex Text t
  80. 80. Reprogramming & Reframing for Success Reframing is not a way of looking at the world through rose- colored spectacles, so that every thing is really good. Problems will not vanish with their own accord, they will have to be worked through, but the more ways you have of looking at them, the easier they are to solve. “There is nothing either good or bad, but thinking makes it so”. Events happen, but until we give them meaning, relate them to the rest of our life and evaluate the possible consequences, they are not important. To reprogram a thing you change the negative, into a positive or vice versa.
  81. 81. Meta Model & Milton Model for Success META MODEL has a series of devices for achieving a better understanding of vague language patterns, including specific questions for added clarification. NLP has a very powerful map of how language operates. This map of language is known as the Meta Model in NLP literature. The word „meta‟ comes from the Greek, and means over and beyond, or on a different level. The Meta Model uses language to clarify language, it prevents you from deluding yourself that you understand what words mean; it reconnects language with experience.
  82. 82. The META MODEL is a series of questions that seek to reverse and unravel the deletions and distortions and generalizations of language. These questions aim to fill in missing information, reshape the structure and elicit specific information to make sense of the communication. It is worth bearing in mind that none of the following patterns is good or bad in itself. It depends on the context in which they are used and the consequences of using them. The Milton Model allows you to use language patterns that are artfully vague so that clients can give it a meaning that is appropriate for them. The Milton Model can be used to pace and lead a person's reality, distract and utilize the conscious mind and to access the unconscious mind and thus the person's resources.
  83. 83. Breaking the Limits (Making Impossible, Possible) What you believe about your self is what happens to you.
  84. 84. Ice Breaking (Opening Techniques)
  85. 85. Target Setting & Goal Achievement
  86. 86. COMMITMENT AND PURSUANCE Edison failed 9999 times to light a bulb 1. Failed in business at age of 21 2. Was defeated in a legislative race at age of 22 3. Failed again in business at age of 24 4. Overcome the death of loved one at age of 26 5. Had a nervous breakdown at age of 27 6. Lost congressional race at age of 34 7. Lost congressional race again at age of 36 8. Lost senatorial race at age of 45 9. Failed to become vice president at age of 47 10. Lost senatorial race again at age of 49 11. Elected as president of United States at age of 52 ABRAHAM LINCOLIN
  87. 87. Motivation & Peak Performance Stretching Your Potential
  88. 88. M O T I V A T I ON A process that starts with a physical or psychological deficiency or need that activates behavior or a drive that is aimed at some goal.
  89. 89. Motivation Means Employees’ Desire & Willingness to work and contribute to the Organization  Motivation to work is caused by a person’s long term and quality involvement in job  His total commitment to add value to the strategic objectives of the organization
  90. 90. Subordinates' MOTIVATION Show Excellence and then demand Excellence. Don‟t try to change others/staff without first changing yourself Major Reason for Demotivation “is not knowing what is expected of staff’
  91. 91. Manager Coaching & Career Value Counseling & Benefits What Positive Motivates Work Feedback Environment Staff Progress Challenging in Work Tasks Subordinates
  92. 92. Behavioral Modifications
  93. 93. Highway to Wealth Difference Between Ordinary & Extra-Ordinary
  94. 94. A Leader takes the people where they want to go. A great leader takes people where they don‟t necessarily want to go, but ought to be.
  95. 95. Objectives Mind, Thoughts, Feelings  Identify the core values of leading others / subordinates  Know the salient characteristics of leaders  To identify and utilize our potential for a happy and productive workplace and life
  96. 96. Leaders Are Made, Not Born You are what you think you are Your self-image determines your performance Change your self-concept -- the way you think about yourself as a leader You Become What You Think About
  97. 97. The Quality of Courage Willingness to make hard decisions & take firm action Boldness – willingness to initiate action in the face of uncertainty and possible failure Offensive Strategy – leaders move to engage the opposition rather than wait for the competition to come to them Attack Orientation – leaders dare to go forward Patience – leaders have the courage to stay on course when the going gets tough and when the outcome looks uncertain Risk Taker – future belongs to those who take calculated risks, move forward, and are willing to deal with conflicts by confrontation rather than by evasion
  98. 98. The Ability to Inspire & Motivate eliciting emotions from followers Leaders arouse excitement and enthusiasm They are committed, intense, dedicated to goals Leaders empower others to perform beyond their previous levels of accomplishments by encouraging and positive expectation Leaders inspire loyalty by being loyal to their followers and their organizations
  99. 99. Leaders Build a Champion Team leader‟s ability to bring together winning teams Leaders surround themselves with the best people Provide clear coaching, and have an intensive people- development and training program Place emphasis on planning = good market intelligence, facts, statistics, accuracy Use selective player assignments; put people where their strengths make the greatest contribution Set demanding standards, and quickly weed out the incompetent staff members
  100. 100. We Always Remember Only Those Leaders Who Bring About a Positive Change in People, Society, World
  101. 101. Image Building
  102. 102. • Show excellence and then demand Excellence • Inspire people with your manners & character • Be a coach and a living, an inspiring example • Don’t just look after yourself; take care of those who serve you or are managed by you Master Yourself by Reading the Life of Prophet Muhammad ( pbuh )
  103. 103. 24 Hours Techniques-Filled Training Workshop
  104. 104. Training With Success: ‘How-To-Do-It’ Program You can successfully improve your instructional performance, and you can do it quickly, systematically and easily with this results-oriented program. Results You Can Count On … You will learn … •What to do to identify training needs • How to set realistic training objectives • How to make your presentations exciting and enjoyable • How to build the critical success factors into your training • How to choose the best training methodology and techniques •Have an increased understanding of adult learning principles and implementation requirements for effective learning •The roles, responsibilities and usage of skills for a competent trainer •The skills for designing and developing effective training modules, aids and implementation •The training needs assessment and evaluation process
  105. 105. Following objectives for Developing Instructional Design have been developed to guide participants to the core issues covered in this program: •How to use a system to design a training program •How to conduct training needs analysis •How to identify training objectives •How to develop training objectives •How to evaluate and select training techniques •How to plan and review your training performance •How to develop easy-to-follow presentation skills •How to convert years of front-line experience into a systematic and well-organized training program
  106. 106. What is Training? The basic objective of training is to improve KASH : Knowledge, Attitudes, Skills and Habits. Attitudes are caught, not taught. What is Development? It means D = IP + FG … Improved Performance plus Future Growth ASTD ( American Society for Training & Development )
  107. 107. • Introduction: Training & Development Different Roles of a Trainer Adult Learning Principles Trainer Skills Toolkit •Communication Skills •Listening Skills •Presentation Skills •Questioning Skills •Developing Effective Training Modules •Using Appropriate Training Techniques •Effective Use of Training Aids & Equipments •Mastering the Art of Delivery •Organizational Training Systems •Training Needs Analysis •Assessment & Evaluation
  108. 108. This is not just another traditional chalk-talk seminar; it’s a condensed program on enhancing personal and professional caliber for a long-term permanent success in Training career. Give your training staff a chance to reach their full potential, and successfully contribute to the objectives of your organization.
  109. 109. Mind Power Possibilities beyond the limits) (
  110. 110. What is The Difference Between Mind And Brain?
  111. 111. Operator Bio Computer Master Slave Non Physical Existence Physical Existence
  112. 112. Sub Conscious / Conscious More than A 90% (Filters) 10% Billion Neurons Unlimited Power Working Capacity More than Super Computer Normally Usage 3 to 5% Normally Usage 5%
  113. 113. Positive Thinking And success
  114. 114. Reiki 1,2,3 and Mastership
  115. 115. Star Power Family Politics Heroes Neighbors Friends You Class Fellows Workers Movies Colleagues
  116. 116. Your Title Here Your Subtitle Here
  117. 117. Inside ? Outside?
  118. 118. Intuition (Developing the 6th Sense)
  119. 119. Yoga Basic & Teacher‟s
  121. 121. Business is like rowing a boat, if you do not work hard, you can not progress to reach the l a n d o f s u c c e s s