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					<span style="font-size:14px;">Intégration d\'applications pour call centers</span><br/>
					From: <a href="http://www.slideshare.net/senejug/">senejug</a>, 2 months ago<br /><br />
					<div style="width:425px;text-align:left" id="__ss_376566"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/senejug/intgration-dapplications-pour-call-centers?src=embed" title="Intégration d\'applications pour call centers">Intégration d\'applications pour call centers</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=callcenters-1209390740971321-8"/><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=callcenters-1209390740971321-8" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">view <a href="http://www.slideshare.net/senejug/intgration-dapplications-pour-call-centers?src=embed" title="View Intégration d\'applications pour call centers on SlideShare">presentation</a> (tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/integration">integration</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/center">center</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/mule">mule</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/soa">soa</a>)</div></div><br /><br />
					Assuming you run a call center. What strategy would you use to develop and integrate an application managing your call center? How would you reduce cost while improving usability and control of the information?

Mr. Douglas Mbiandou, representing Objis, is a specialist in Java Education and will demonstrate how Java and J2EE can answer all these questions.<br /><br />
					<a href="http://www.slideshare.net/senejug/intgration-dapplications-pour-call-centers">SlideShare Link</a>
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