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Senate Technologies

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Transcript

  • 1. Corporate Presentation
  • 2. Perfect Partnering
    Many Roads
    • One Partner
  • Perfect Partnering
  • 3. Geographic Spread
    US HQ
    • Houston, TX
    Corporate HQ
    • Mexico City
    • 4. Pune, India
    DELIVERY CENTERS
    RECENT ADDITIONS:
    A Global Services 100 Company & Top 3 Provider in Latin America
    (Source: neoIT and Global Sourcing Magazine, 2008-2009)
    CMMi-ML 5
    ISO 9001:2000
    4000+ employees
    Established in 1986: 22+ Years!
    Est. $200 Million USD (FY2009)
  • 14. A world of Business Information Solutions
    Senate Corporate Overview
    • We have been a partner in managing change and
    transforming our clients' businesses by providing high-quality,
    cost-effective business information solutions.
  • 15. Senate in making…
    Brief history…
    Senate is a part of US$ 200 MM group is having alliance with Hildebrando a top US$200MM Global IT services Company from US having 4000 employees worldwide.
    Offices in US, India, Costa Rica, Mexico, Panama, Brazil, Colombia, Chile, Peru, Argentina, Spain.
    Highly experienced Executive Leadership Team with IT Management Consulting, Solutions and Service delivery experience to Fortune 1000 customers.
    Experience of quality delivery to prestigious client base.
    Hildebrando is CMMI – Level 5 and ISO 9001 company.
    High growth plan with strong pipeline of positive engagements.
  • 16. How we do it…
    How we do it…
    Project Management
    Systems Integration
    On-siteOnshoreNearshore
    Offshore
    Staff Augmentation
    Outsourcing/Strategic Sourcing
    BOTJoint Venture
    Captive Center
  • 17. Area of Competence
  • 18. Engagement Models
    Projects (Fixed Price and T&M)
    # Senate takes the lead and Manages the entire
    project (Development / Enhancement /
    Implementation / Upgrade / etc.) from
    analyzing the requirement through construction
    to deployment.
    Support
    # Service-Level Agreements tailored to client’s
    dynamic requirements.
    Staffing
    # Senate dedicates resources to supplement the
    clients’ team with required expertise.
  • 19. Service Offerings
    SLA Based Preventive and corrective maintenance, enhancements and bug fixing for your existing applications
    Fresh application development encompassing all phases of the SDLC
    Application Maintenance & Enhancement
    Application Development
    Migration for platform independence / database performance improvement
    Performance improvements and User Interface Modernization
    (e.g. GUI front-end to legacy systems)
    Legacy Modernization
    Migration Services
    Product Support
    Functional Support
    Customer query resolution / Helpdesk (L2/L3) Support
    Product support services teams manage product enhancements, releases and roll-outs and provide production support
  • 20. Your one source
    Process Oriented
    Well Documented
    Customer Centric
    Techno- Functional Expertise
    High Quality
    Low Cost
    On Time
    Extensively Tested Code
    Industry Best Practices
    Our Holistic Solution toyour specific needs
  • 21. Why Choose Senate ?
    Meeting project timelines through resource optimization
    Expertise – Pool of specialized, skilled & experienced resources
    Reduction in Operating costs
    Shorter turnaround time - 24x7 support (Follow the Sun)
    Stringent Quality management systems
    Facilities of Nearshore, Offshore, Offsite, Onsite and Onsite-Offshore
  • 22. Value Proposition
    Cost savings up to 60%
    Improved Quality
    Enhanced productivity
  • 23. E-Business
    Offshore Development and Support Centers in Pune & Aurangabad
    Complete spectrum of web development expertise
    Strong experience on the .NET framework
    Application Framework for Java and .Net
    Project sizes ranging from 200 hours to 50000 hours
    Staff Augmentation – Strategic clients
  • 24. Core Technical Competencies
    Java
    J2EE
    • IBM WebSphere, BEA WebLogic, Sun ONE, Oracle 9iAS
    • 25. EJB/JMS/JSP/JDBC/JDO
    J2ME
    • Mobility and Wireless Applications
    Microsoft Technologies
    Legacy
    • VB, VC++, ASP, COM/DCOM
    .Net
    • C#, VB.Net, ASP.Net
    • 26. SQL Server, BizTalk, Commerce Server, Content Management Server, Sharepoint
    • 27. MSMQ, COM+, CSLA Framework
    Testing
    Manual / Automated
    Load / Performance
    Others
    Delphi, Cold Fusion
    Lotus Notes
  • 28. Supporting Technical Competencies
    Messaging/EAI
    MQSeries
    WebMethods
    BizTalk / MSMQ
    JMS
    Languages
    Delphi
    ColdFusion
    PERL, PHP, CGI et al
    Data Tier
    MS SQL Server
    Oracle
    DB2, DB2/400, UDB
    Sybase
    MySQL
    Presentation Tier
    HTML / DHTML / XHTML
    CSS
    Flash
    ECMA / JavaScript
  • 29. Microsoft
  • 30. Microsoft Competencies
    Competencies include:
    Custom Development Solutions
    SOA and Business Process
    Networking Infrastructure Solutions
    Business Intelligence
    Information Worker Solutions Competency
    Enterprise Content Management and Forms
    Portals and Collaboration
    Search
    Member of Microsoft MCS Services Offerings: MOSS
    Only 3 partners in Mexico enabled to deliver this IP to customers (endorsed by MSFT MCS Mexico)
  • 31. Sharepoint & MOSS 2007
    More than 40 implementation of Sharepoint 2003
    More than 15 implementation with MOSS 2007.
    Sectors
    Bank (ScotiaBank, Santander Invex)
    • HR intranet with specific workflows (i.e. Human resources recruitment)
    Insurance (MetLife, AXA)
    • Extranet to manage testing factory, includes business indicators, search functionality,
    Education (IPADE)
    • Main Focus, search documents, business cases to be use during courses.
    Other customers
    • Pfizer, ICA, Government mainly Content Administration, Business Collaboration and Search
  • .Net Framework
  • 32. Java Competencies
    J2EE
    • Servlets, JSP, JDBC, SQL, XML
    • 33. Struts, Spring, AJAX, ORM (Hibernate / Toplink), JMS, JNDI
    Enterprise Integration
    • WebMethods
    • 34. ERPs – SAP / Peoplesoft / Siebel
    • 35. Websphere Integration Server/Process Server
    • 36. Websphere Portlets
    Databases
    • MySQL, PostgreSQL, Oracle, DB2
    Middlewares
  • Java Expertise
    A technically strong and experienced team of professionals in Core Java and J2EE technologies.
    Best Practices and Methodologies to build quality products in a cost-effective manner.
    Use of industry-standard frameworks to minimize time to delivery and focus on performance.
    Well adept to handle projects of varied sizes (a few hours to many months) and using different delivery models with equal ease.
    Successful project deliveries to customers in varied domains
    Retail
    Finance
    Logistics
    Others
  • 38. Java Application Framework
    PresentationJSP
    Service
    Webbean 1
    Webbean 2
    Webbean 3
    Webbean 4
    Registry
    Command 1
    Command 2
    Store
    Entity 1
    Entity 2
    Entity 3
    Entity 4
    Entity 5
    Implementation Object 2
    Implementation Object 1
    Data Manager 1
    Data Manager 3
    Data Manager 2
    DATA
  • 39. Functional Expertise
    Content Management
    Off the shelf and BYO solutions
    From complex multi approval workflows to simple click and publish solutions
    Collaboration
    Workflow design
    Systems maintenance
    Interactive Design and Creative Services
    Information Architecture
    Computer-Based-Tutorials (CBTs)
    Graphics Design Services
    Print Pre-Production Services
    Custom Development
    Thick Client, Thin Client, n-Tier
    Enterprise Service Bus, Service Oriented Architectures
    Framework Development
    Enterprise Integration
    Leverage legacy systems in creating custom solutions
    Unlock the power of Oracle, SAP, PeopleSoft, Siebel, BAAN, AS/400, Cobol/CICS legacy systems
    Portals
    Moving beyond out-of-box solutions/standalone solutions
    Dashboards for everyone from the executive suite to the shop floor
    “Our Solutions Centers are not tied to any particular technology.
    This allows greater flexibility in architecting the solution, plus it addresses our clients specific needs.”
  • 40. QA & Testing
    Dedicated Testing Team
    Over 150,000 Person Hours of Testing experience
    Established a Testing – Centre of Excellence
    Experience spans across e-Business Technologies and ERP
    Automation of Processes is inherent and Manual testing is also a highly rated skill
    Our Testing team is Tools Independent
    QA & Testing is an integral part of all projects and also works on independent Testing Projects
  • 41. QA - Offerings
    Offerings
    Test Strategy, Planning & Design
    Manual & Automated
    System & Integration
    Functional Regression
    Black-Box & White-Box
    Volume, Load & Stress
    Service
    Offerings
    Tools
    Rational Test Suite
    Mercury Testing Tools
    Silk Test / JTest
    Astra Load / Quick Test
    SQL Navigator / QA Run / QA Load
    JMeter , WapT
    Others
    Tools
    expertise
  • 42. Testing Clients
  • 43. Financial Services
    Financial ServicesBanking, Brokerage, and Insurance
  • 44. What Bank needs…
    Cost reductions due to market conditions
    Keep control of projects, knowledge and operations
    Be able to react to market needs
    Increase efficiency and quality of service
  • 45. Bank Expertise
    Core Banking
    Bank Accounts
    General Ledger
    Loans Administration
    Credit Cards
    ATMs, Clearing Process
    Mobile solutions
    Telephone and WEB Banking
    WEB based cash-management
    Payroll Origination
    Document Imaging
    Pension Funds
    Branch management
  • 46. Insurance Expertise
    General Ledger
    Billing
    Life Insurance
    Health Insurance
    Retirement Funds
    Reinsurance
    Property & Casualty
    Document Management
  • 47. Brokerage Expertise
    General Ledger
    Capital Markets
    Money Markets
    Equity Controls
  • 48. Financial Services Clients
  • 49. SAP
  • 50. Experience Highlights
    We have implemented SAP for TELMEX Latin America in the following countries:Perú, Chile, Ecuador, Uruguay and the Yellow pages in the USA. All in production Currently implementing in Argentina and Colombia
    We have also implemented the Finance and Logistics Modules of Mysap 5.0. Telecom and TV Services Enterprises (Voice, Data, Internet and TV)
    We have done the 4th largest implementation of SAP payroll in the World for Telmex
  • 51. SAP Clients
  • 52. Security
    SecurityCompliance to Risk Management
  • 53. Portfolio of Security Services
    Talent Development
  • 54. Security Services
  • 55. Services Desk Overview
    Outstanding results through:
    • Clear performance metrics (KPIs)
    • 56. Agreed upon SLAs
    • 57. Customer satisfaction
    • 58. Controlled risks (Budgetary goals)
    • 59. 3rd Party Annual Audits
    • 60. Effective tool usage
    IT Service alignment with Business Strategy/Objectives
    • Quality of Service (QoS)
    • 61. ITIL Awareness
    • 62. Stress Management
    • 63. Teamwork
  • PROCESS EXCELLENCE & METHODOLOGY
  • 64. Delivery Approach
    ON-SITE
    Resources in Americas & UK
    at Senate’s Solution Centers
    Resources at Client’s site using client’s infrastructure
    On-site
    Offsite
    OFF-SITE
    On-site
    Offshore
    Off-site
    Offshore
    Resources at Senate’s Offshore development centers in India
    OFFSHORE
    On-site
    Resources are relocated to clients’ site
    On-site/Offshore
    Resources work from the Development & Support Center in India with an on-site coordinator and/or consultant
    Dedicated teams working in a secure environment, maintaining high quality of work and deliverables at a very affordable cost
    Off-site
    Resources work from Senate Solutions Centers and regional offices
    Near Shore
    South of the US border
    Near Shore
  • 65. Engagement Model Mix
  • 66. Management Philosophy
    The wheel explains it all…
  • 67. Project Management
    Plan
    Project Management
    Configuration Management
    Quality Management
    Risk Management
    Monitor
    Weekly Status reports & PSM
    Team meetings
    Metrics Data Gathering
    Internal audits and Management Reviews
    Control
    Change Control Board
    Reviews
    Final Inspection
    Quantitative Goals
    Change Management
    Change Requests (CR) recorded
    Impact Analysis & review of CR
    Approval of CR by PM/CCB
    Implementation of Change Requests
    Review & verification of Change
    Release of Change with version control
    Project Monitoring
    Tracking of Plans (PMP, CMP, QMP, RMP)
    Time sheets / Status reports
    Team meetings
    Project Board
    Metrics analysis
    Client Management
  • 68. CMMilevel 5 & ISO 9001- Quality Management
    Change
    Request
    Management
    Engagement
    Management
    QMS is available on the Intranet
  • 69. Quality Framework
    Quality manual
    • Quality policy, organization structure, roles & responsibilities, X-reference to models.
    Process handbooks
    • Provide generic methodologies, ETVX models
    • 70. For development/ maintenance/ migration methodologies
    Procedure manuals
    • Organizational, project, QA level procedures
    • 71. Procedure details cover tasks and responsibilities, entry/exit criteria, quality records.
    Standards and Guidelines
    • For project management, Risk management, Estimation, Documentation,
    Reviews & Testing, Corporate Communication, Business Continuity
  • 72. Communication Model
    Senior Management
    Practice DirectorEngagement PartnerRelationship Manager
    Relationship ManagerKey Client Managers
    Engagement PartnerRelationship ManagerOffshore Practice Manager
    Relationship ManagersProject Managers
    Project Managers
    Steering Committee
    Strategic Planning
    Quarterly
    SENATE
    Client
    Management Committee
    Metrics / Quality
    Issue Management
    Business Development
    Billing
    Monthly
    Project Management
    Project TrackingMetrics / QualityService Levels
    Weekly / As Needed
  • 73. Offshore - Engagement Hierarchy
    SENATE
    Senior
    Executives
    Client
    Executive
    Team
    Steering
    Committee
    SENATE
    Engagement
    Manager
    Client
    Manager
    SENATE Offshore Team
    Client Team
    SENATE On-site Team
    Project Manager
    On-site Project Manager
    Client PM
    Task Monitoring & Control
    Project Management
    Project StatusIssue Management
    ApplicationOwners / Analysts
    Business Analysts
    Solution Architect
    Quality
    Assurance
    Technical Leads
    Programmers / Developers
    Issue Resolution
    Peer-to-peer communication
    Clear escalation path
    Issue Management
  • 74. Nearshore – Engagement Hierarchy
    Better control and cost reduction
  • 75. The True Nearshore Advantage
    • Easy knowledge transfer
    • 76. No need for H1-B visas (no cap of guest workers)
    • 77. TN visas are granted in two to four weeks
    • 78. Nearshoring enables project control
    • 79. Qualified resources
    • 80. “My team is your team”
    • 81. Bilingual College Graduates
    • 82. Leverage NAFTA Legal Framework
    • 83. Security, confidentiality, IP protection
    • 84. Political and economical stability advantages
  • Additional Benefits of Nearshore Model
    • Supplier Data Privacy enforcement
    • 85. Compliant with the European Union Treaties
    • 86. Compliant with HIPAA regulations
    • 87. Offers Real time communication, governance and project control due to proximity
    • 88. Focus on package work for top-tier locals
    • 89. State Government and Federal Government support for IT
  • Development Model - Waterfall
    Requirements
    Analysis
    Design
    Coding &
    Unit Testing
    Integration &
    System Testing
    Deployment
    Acceptance
    Testing
    Warranty
    Used when Requirements are well-defined and no major changes to the scope are anticipated during the SDLC
    Software is developed in successive steps with no planned return to previous phases.
    Entry Criteria for each phase is the Exit Criteria of the previous phase
    An end-of-phase verification
    No Prototyping envisaged
  • 90. Development Models- Iterative
    Working model at an early stage of development cycle
    Validation and verification at various stages
    Client feedback solicited and incorporated at each iteration
    Better visibility to the project progress
    Measurement and comparison
    Iterative Rollouts
    Exhaustive documentation
    Ease in maintaining
  • 91. XP Methodology - Agile
    Self regulating development speed
    100% Unit testing, ensuring quality
    Pairing improves knowledge sharing and increases team competency
    Suitable for high risk & dynamic requirement projects
    Emphasizes customer involvement and increases team bonding.
    Simple rules
  • 92. Support Methodology
    Four-phased Approach
    Planning
    Startup and support transition
    Seamless Transfer Of Knowledge: STOK
    Stage 1: Transition planning
    Stage 2: Knowledge acquisition and transition
    Stage 3: Application documentation
    Stage 4: Shadowing
    Stage 5: Reverse shadowing
    Stage 6: Presentation
    Stage 7: Handover
    Stabilization
    Continuous Improvement
  • 93. India Offshore Capabilities
    People and Processes
    Dedicated employees
    Proven delivery model
    Ability to quickly ramp up/down team size
    Leads with 5-6 years of overseas experience
    Business Continuity Plan
    Disaster Recovery
    Project Criticality Matrix
    Legal Compliances
    Insurances
    Security
    Multiple secure connectivity options
    Stringent Network policies
    Offsite Backups & Archival
    Non-Disclosure and Confidentiality Agreements
    Communication
    Internal communication tool for central repository.
    Senate Track – Web-based issue and task monitoring tool
    24x7x365 Facilities
    Development Center in Pune & other proposed facilities.
    Strong & Mature SLAs
    Proposed facilities in Bangalore & Aurangabad
    Dedicated Client Facility
    Floor based - Security and Confidentiality.
    Process based - Tailoring of processes, templates, methodologies, etc)
  • 94. Relationship Maturity Journey
    Customers for Life
    Continued Value Creation
    Productivity Improvement
    • Higher Value Services
    • 95. New Initiatives
    • 96. Thought Leadership
    • 97. Dedicated CoEs
    • 98. Business Value Sharing
    V
    A
    L
    U
    E
    Cost Arbitrage
    Time
    Phase I
    Phase II
    Phase III
  • 105. Office Pictures
    Birmingham, UK
    Senate Pune GDC
    Houston, US
    Pune, India
  • 106. Nearshore Office Pictures
    Aguascalientes
    Monterrey
  • 107. More office pictures
    Guadalajara
    Mexico City
  • 108. Offshore Development Center – Pune, India
  • 109. Enjoy the Work place
    Birthday Celebrations
    • End of the month birthday celebrations spell fun and frolic
    Celebration of Festivals
    • Senate celebrate festivals together!
    Outdoor Activities
    • Team building exercises to foster camaraderie
    • 110. Senate Annual Event
    Corporate Open-House
    • Offsite-Party
    • 111. Talent-Showcase
  • Platform & Tools
    AGS
    EAI
    DOCUMENTS
    MANAGEMENT
    ERP
    BI
    SECURITY
    AGS EAI
    CRM
    OS
    Database
    DEVELOPMENT
    .
    * Logos and/orTrademarks are the property of respectivecompany.
  • 112. Offshore IT Infrastructure
    Facilities in Pune, Aurangabad and proposed in Bangalore & Hyderabad.
    IBM & Dell Computers for Servers and Workstations.
    P2P connectivity between facilities for a seamless LAN.
    VoIP, BRI and PRI lines for Voice connectivity.
  • 113. Connectivity
    Connectivity is a non-issue
    Communication Options
    • TI connectivity
    • 114. Direct connection via
    ISP
    • VPN direct connection
    via ISP
  • Captive Centers Experience
  • 116. Disaster Recovery & Business Continuity Plan
    Established Business Continuity Plan
    • Governed by Software Engineering Process Group and Disaster Prevention and Recovery Team
    • 117. Designated CSO (Chief Security Officer)
    • 118. Corrective and Preventive plans
    • 119. Project Continuity Plans
    Infrastructure Redundancy
    • 2 Development Centers in India
    • 120. Usage of development centers in US
    • 121. 2 levels of full power backup
    • 122. Multiple Sources for Internet and Telecommunication Service Providers
    Data Backup and Security
    • Live Backup Domain Controllers
    • 123. Raid 5 Fault Tolerance on servers
    • 124. Weekly Tape backup
  • Other Key Technology Partners
  • 125. Strategic Business Partners
  • 126. Our Valued Clients
    Financial
    IT Services
    bciGroup
    Telco
    Others
  • 127. THANK YOU !!!