HR BUSINESS PARTNER METRICS collated by Selwyn Thomas
HR BUSINESS PARTNER METRICS <ul><li>The Measure: </li></ul><ul><ul><li>Input Measure </li></ul></ul><ul><ul><li>Output Mea...
HR BUSINESS PARTNER METRICS <ul><li>Input Measures :  The investment in people for productive use. </li></ul><ul><li>Typic...
HR BUSINESS PARTNER METRICS <ul><li>Output Measures:  This can be considered in two ways </li></ul><ul><li>Actual services...
HR BUSINESS PARTNER METRICS <ul><li>Outcome Measures:  These consider how people respond.  </li></ul><ul><li>This  describ...
HR BUSINESS PARTNER METRICS <ul><li>Checklist of Measures: </li></ul><ul><li>Average Revenue per employee </li></ul><ul><l...
HR BUSINESS PARTNER METRICS <ul><li>Checklist of Measures:  (Continued)  </li></ul><ul><li>Remuneration / Cost </li></ul><...
HR BUSINESS PARTNER METRICS <ul><li>DATA AVAILABILITY </li></ul><ul><li>Available Data :  </li></ul><ul><li>Absence, Resig...
HR BUSINESS PARTNER METRICS <ul><li>NEXT STEP </li></ul><ul><li>Define: </li></ul><ul><li>Cost, Remuneration, Revenue & Pr...
HR BUSINESS PARTNER METRICS <ul><li>Conclusion: </li></ul><ul><li>The suggested metrics should help HR Metrics not to be l...
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Hr business partner

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Hr business partner

  1. 1. HR BUSINESS PARTNER METRICS collated by Selwyn Thomas
  2. 2. HR BUSINESS PARTNER METRICS <ul><li>The Measure: </li></ul><ul><ul><li>Input Measure </li></ul></ul><ul><ul><li>Output Measure </li></ul></ul><ul><ul><li>Outcome Measure </li></ul></ul>
  3. 3. HR BUSINESS PARTNER METRICS <ul><li>Input Measures : The investment in people for productive use. </li></ul><ul><li>Typical input measure: </li></ul><ul><ul><li>Training </li></ul></ul><ul><ul><li>Remuneration </li></ul></ul><ul><li>(to measure what is the return from that investment) </li></ul>
  4. 4. HR BUSINESS PARTNER METRICS <ul><li>Output Measures: This can be considered in two ways </li></ul><ul><li>Actual services & goods produced </li></ul><ul><li>(Eg. No. of customers served per employee) </li></ul><ul><li>Key financial performance areas </li></ul><ul><li>(Eg. Profit per employee / Revenue per employee) </li></ul>
  5. 5. HR BUSINESS PARTNER METRICS <ul><li>Outcome Measures: These consider how people respond. </li></ul><ul><li>This describes a response of human resources to a set of conditions . </li></ul><ul><li>Examples: </li></ul><ul><ul><li>Resignation rate </li></ul></ul><ul><ul><li>Employee Engagement </li></ul></ul>
  6. 6. HR BUSINESS PARTNER METRICS <ul><li>Checklist of Measures: </li></ul><ul><li>Average Revenue per employee </li></ul><ul><li>Average cost per employee </li></ul><ul><li>Average Profit per employee </li></ul><ul><li>Return on Human Investment ratio </li></ul><ul><li>Formula: (revenue - (costs - total remuneration)) The ratio indicates for every $ invested in paying people, the return in profit generated </li></ul><ul><li>Remuneration / Revenue </li></ul><ul><li>Cont…. </li></ul>
  7. 7. HR BUSINESS PARTNER METRICS <ul><li>Checklist of Measures: (Continued) </li></ul><ul><li>Remuneration / Cost </li></ul><ul><li>Average Remuneration per employee </li></ul><ul><li>Absence rate (Outcome Measure) </li></ul><ul><li>Resignation rate (Outcome Measure) </li></ul><ul><li>Training spend / Compensation </li></ul>
  8. 8. HR BUSINESS PARTNER METRICS <ul><li>DATA AVAILABILITY </li></ul><ul><li>Available Data : </li></ul><ul><li>Absence, Resignations, Engagement </li></ul><ul><li>Data to be available : </li></ul><ul><li>Cost, Remuneration, Revenue, Profit & Training </li></ul>
  9. 9. HR BUSINESS PARTNER METRICS <ul><li>NEXT STEP </li></ul><ul><li>Define: </li></ul><ul><li>Cost, Remuneration, Revenue & Profit. </li></ul><ul><li>Identify: </li></ul><ul><li>Sources of information/data. </li></ul><ul><li>Suggest that we endeavour to capture as much as data possible to provide quality HR Business metrics </li></ul>
  10. 10. HR BUSINESS PARTNER METRICS <ul><li>Conclusion: </li></ul><ul><li>The suggested metrics should help HR Metrics not to be looked in isolation but from a business perspective. </li></ul><ul><li>These metrics should provide insights as to how these factors impact and influence the business. </li></ul>
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