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LogMyCalls Presentation

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Transcript

  • 1. Maximize ROI with call tracking
  • 2. Where do your customers come from?
  • 3. Are you in the dark?  Which ads work? • What do customers  Where should I spend hear on the phone? my advertising • How can I follow up dollars? on missed calls?  Where do I get my • Are sales best leads? opportunities missed?
  • 4. Call tracking sheds light on advertising efforts Stop guessing; Start knowing!
  • 5. How it works
  • 6. Track your business  Place Your ads. • All numbers routed  Place a different to your business. phone number in • Log into our each ad. software.  Calls tracked and • View reports and recorded at our data analysis. center.
  • 7. What we offer  LogMyCalls  Call Recording  Score and Coach
  • 8. LogMyCalls See snapshot of call volume from each ad source
  • 9. LogMyCalls  See Calls by location or ad source  See numbers of calls from each source.
  • 10. LogMyCalls  See Calls by Tracking number  See call volume from each source.
  • 11. LogMyCalls  Missed calls  Connected  Busy  Percentage answered See number of calls by day of week
  • 12. LogMyCalls  Missed calls  Connected Calls See number of calls by day of week
  • 13. LogMyCalls  Unique calls  Repeat calls See number of calls by day of week
  • 14. Call Recording  All calls are recorded  Recordings are sorted by date  Click to see recordings by date
  • 15. Call Recording Play calls, make notes, export recordings
  • 16. Call Scoring • Download • Score • Coach
  • 17. Watch reps performance over time
  • 18. Call Monthly Calls for Cost per Sales Avg Cost Per ROI % Source Ad Cost the lead Ticket Sale month Website $1,000.00 80 $12.50 16 $296.42 $62.50 474.27 Promotion Yellow $650.00 42 $15.47 8 $387.12 $81.25 476.45 page ad Radio $1500.00 23 $65.21 8 $179.37 $187.50 95.66 Spot Newspaper $1950.00 96 $20.31 20 $365.25 $97.50 374.62 Ad Direct mail $2980.00 190 $15.68 50 $465.35 $59.60 780.79 Ad Figure Your ROI