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LibQUAL+®: The UK and Irish Experience

by Library Quality Officer at Cranfield University on Nov 18, 2011

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Presentation delivered at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Presents the findings of the SCONUL LibQUAL+ Results from 2003 ...

Presentation delivered at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Presents the findings of the SCONUL LibQUAL+ Results from 2003 to 2011.

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LibQUAL+®: The UK and Irish Experience LibQUAL+®: The UK and Irish Experience Presentation Transcript