Per Wehner - TDC


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Presentation at the workshop in Aarhus may 26, 2009 - arranged by the Central Denmark Region and the city of Shanghai

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  • [Updated March 2008]
  • Per Wehner - TDC

    1. 1. Idea and proposal Presentation for “Assisted Living”, May 26th 2009
    2. 2. TDC is part of a highly competitive market <ul><li>TDC and our competitors are competing for mobile, Internet and landline customers </li></ul>81 per cent of domestic traffic (calculated in subscriptions) 57 per cent of Danish broadband subscriptions 40 per cent of Danish mobile subscriptions (including Telmore) TDC’s market share Key players Landline network Internet/broadband Mobile
    3. 3. Falling prices in the Danish telecommunications market <ul><li>“ The health sector, restaurants and hotels as well as bread </li></ul><ul><li>and cereals, among others... are more expensive in Denmark than the EU9 average. On the other hand, fish and communications (post, telecoms equipment and telecoms services) are significantly less expensive… Especially the price of telecoms services is lower than the EU9 average.” </li></ul><ul><li>Competition Report 2007 </li></ul>Source: National IT and Telecom Agency, and Statistics Denmark, Key Figures about the Information Society, 2007.
    4. 4. A modern communications company… <ul><li>Technology is passive. Any added value lies in what TDC’s </li></ul><ul><li>customers gain access to via the technology. TDC works to underpin and develop the needs our customers have in various situations in their lives and in their businesses </li></ul><ul><li>Music </li></ul><ul><li>Games </li></ul><ul><li>TV </li></ul><ul><li>IP-based services </li></ul><ul><li>Multimedia </li></ul><ul><li>Convergence solutions </li></ul>To a modern communications company <ul><li>Cables </li></ul><ul><li>Copper </li></ul><ul><li>Distribution </li></ul>From a traditional telecommunications company
    5. 5. TDC: the backbone of the Danish IT and communications society <ul><li>25,000 km of fiber; 250,000 km of copper </li></ul><ul><li>98,5% broadband coverage and 99% mobile coverage </li></ul><ul><li>99% wireless broadband coverage - Turbo 3G (ultimo 2010) </li></ul><ul><li>Investments totaling DKK 12 billion planned in Nordic countries up to 2010 </li></ul><ul><li>Traffic in TDC’s network equals to downloading the Danish Royal Library’s entire collection of books once every nine minutes. </li></ul>
    6. 6. Proposal for discussions/project
    7. 7. Assisted Living may include <ul><li>Supplying, shipping and handling of the Assisted Living Equipment that needs to be installed in the patient’s home </li></ul><ul><li>Broadband and Assisted Living Equipment installation </li></ul><ul><li>Providing educational content (development of care plans, documents, video’s, etc ..) to be used by the patient </li></ul><ul><li>Train patients on how to use the Assisted Living Equipment </li></ul><ul><li>In home repair and replacement of Assisted Living Equipment </li></ul><ul><li>Decommissioning of Assisted Living Equipment </li></ul><ul><li>Service Desk (24 x 7) </li></ul><ul><li>2nd level support </li></ul><ul><li>3rd level support (field service) </li></ul><ul><li>Service Level Agreements (Delivery and Incident handling processes) </li></ul><ul><li>etc. </li></ul>
    8. 8. Fast delivery of Fixed Network capacity for Assisted Living
    9. 9. Incident Handling – a complex process
    10. 10. Proposal for discussion/project <ul><li>Assisted Living may include technology and several organizations in the Delivery and the Incident (fault handling) process </li></ul><ul><li>Thesis: technology for Assisted Living is not the difficult part </li></ul><ul><li>Thesis: organizing Assisted Living is the difficult part </li></ul><ul><li>How do we timely and consistently organize Assisted Living for the future? </li></ul>
    11. 11. Thank you for your attention