United Services - Marketing Package

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  • 1. One Source, Total Service United Services® is a global MRO and airline support business backed by one of the world’s largest airlines. It’s our mission to offer our customers comprehensive solutions for their maintenance, training, and operational needs. Engine Maintenance Our engine shop is the only airline engine facility of a U.S. carrier to hold the ISO 9001:2000 certification. It’s a standard we’ve met since 1997 and is a testament to our ongoing commitment to continuous improvement. High-Tech Components Including Avionics With about 30 automatic test equipment (ATE) stations, United Services’ components and avionics shops are some of the best equipped in the world. Most of our skilled technicians have been on the job for 15 years or longer. Line Maintenance Maintenance, Repair, and Overhaul Maintenance, Repair, and Overhaul Our many line stations located around the world ensure that you receive United Services–SFOUS • United Services Maintenance Center expert support for yourUnited Services–SFOUS • including on-site Maintenance Center aircraft anytime, anywhere, United Services San Francisco International Airport • San Francisco, CA 94128 USA San Francisco International Airport • San Francisco, CA 94128 USA AOG assistance from our Global Emergency Maintenance (GEM) teams. Tel: 650.634.4104 • Fax: 650.634.5926 Tel: 650.634.4104 • Fax: 650.634.5926 e-mail: mro@unitedsvcs.com Landing Gear e-mail: mro@unitedsvcs.com As a result of the quality work of United Services’ Landing Gear Center, Global Emergency Maintenance (GEM) Global Emergency Maintenance (GEM) United® was the first U.S. carrier to receive FAA approval for a time interval Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S. Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S. extension between overhauls on Boeing 777 landing gear. e-mail: gem@unitedsvcs.com e-mail: gem@unitedsvcs.com Ground Handling Flight Training With capabilities at more than 110 airports worldwide, United Services Flight Training ensures that your flights run smoothly, from the ticket counter to the tarmac. United Services–DENUS • United Flight Training Center United Services–DENUS • United Flight Training Center 7401 Martin Luther King Blvd. • Denver, CO 80207 USA 7401 Martin Luther King Blvd. • Denver, CO 80207 USA Flight Training Tel: 303.780.3600 • Fax: 303.780.5828 Tel: 303.780.3600 • Fax: 303.780.5828 e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com The United Flight Training Center in Denver, Colorado, is the world’s largest e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com training facility, with nine fixed-base and 26 full-flight FAA-certified simulators. Ground Handling Ground Handling United Services–WHQUS United Services–WHQUS P.O. Box 66100 • Chicago, IL 60666 USA P.O. Box 66100 • Chicago, IL 60666 USA Tel: 847.700.1957 • Fax: 847.364.1849 Tel: 847.700.1957 • Fax: 847.364.1849 e-mail: ground.handling@unitedsvcs.com e-mail: ground.handling@unitedsvcs.com For more information, visit us on the Web at unitedsvcs.com. ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2292 FO292 Everything under one ... ... you need sky. For more information, visit us on the Web at unitedsvcs.com. ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-22Marketing program for United Servicespresentation folder: front cover
  • 2. One Source, Total Service United Services® is a global MRO and airline support business backed by one of the world’s largest airlines. It’s our mission to offer our customers comprehensive solutions for their maintenance, training, and operational needs. Engine Maintenance Our engine shop is the only airline engine facility of a U.S. carrier to hold the ISO 9001:2000 certification. It’s a standard we’ve met since 1997 and is a testament to our ongoing commitment to continuous improvement. High-Tech Components Including Avionics With about 30 automatic test equipment (ATE) stations, United Services’ components and avionics shops are some of the best equipped in the world. Most of our skilled technicians have been on the job for 15 years or longer. Line Maintenance Maintenance, Repair, and Overhaul Our many line stations located around the enance Maint world ensure that you receive , Repair, and United Services–SFOUS • United Services Maintenance Center expert support for your aircraft anytime, anywhere, including on-site Overhaul United Services–SFOUS San Francisco International Airport • San Francisco, CA 94128 USA AOG assistance fromSan Fr • United Services Ma our Global Emergency Maintenance (GEM) teams. intenance Cente Tel: 650.634.4104 • Fax: 650.634.5926 ancisco Internati onal Airport • San Fran r cisco, CA 94128 USA e-mail: mro@unitedsvcs.com Tel: 650.634.4104 • Fa Landing Gear x: 650.634.5926 e-mail: mro@unitedsvcs.c As a result of the quality work of United Services’ Landing Gear Center, om Global Emergency Maintenance (GEM) United® was the first U.S. carrier toGlobal Em approval for a time interval receive FAA Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S. ergency Maintenance extension between overhauls l: 866.UAL777 landing gear. Te on Boeing .5G (GEM) e-mail: gem@unitedsvcs.com EM or 001.650.876.1195 outside the U.S. e-mail: gem@unitedsvcs.c Ground Handling om Flight Training With capabilities at more than 110 airports worldwide, United Services ensures that your flights run smoothly, from the ticketht Training tarmac. Flig counter to the United Services–DENUS • United Flight Training Center 7401 Martin Luther King Blvd. • Denver, CO 80207 USA United Services–DENUS Flight Training • United Flight Training 7401 Martin Luther King Center Tel: 303.780.3600 • Fax: 303.780.5828 Blvd. • Denver, CO 80 Tel: 30 Colorado, the world’s largest The United Flight Training Center in Denver,3.780.3600is • Fa 207 USA e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com x: 303.780.5828 e-mail: fixed-base and 26 full-flight FAA-certified simulators. training facility, with nine flight.training@unitedsvc s.com, maintenance.train ing@unitedsvcs.com Ground Handling Ground Handling United Services–WHQUS P.O. Box 66100 • Chicago, IL 60666 USA United Services–WHQUS Tel: 847.700.1957 • Fax: 847.364.1849 P.O. Box 66100 • Chica go, IL 60666 USA e-mail: ground.handling@unitedsvcs.com Tel: 847.700.1957 • Fa x: 847.364.1849 e-mail: ground.handling@u nitedsvcs.com E v e r y th in g y o u n e e d For more information, visit us on the Web at unitedsvcs.com. ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2292 FO292 ... under one .. .sky. ©2006 United Air Line For more informat s, Inc. All Rights Reserved. ion, visit us on the Web at unitedsvcs. com. CPI 010 6-2 974 -Marketing program for United Servicespresentation folder: front cover
  • 3. One Source, Total Service United Services® is a global MRO and airline support business backed by one of the world’s largest airlines. It’s our mission to offer our customers comprehensive solutions for their maintenance, training, and operational needs. Engine Maintenance Our engine shop is the only airline engine facility of a U.S. carrier to hold the ISO 9001:2000 certification. It’s a standard we’ve met since 1997 and is a testament to our ongoing commitment to continuous improvement. High-Tech Components Including Avionics With about 30 automatic test equipment (ATE) stations, United Services’ components and avionics shops are some of the best equipped in the world. Most of our skilled technicians have been on the job for 15 years or longer. Welcome to United Services, your first choice for global Line Maintenance Maintenance, Repair, and Overhaul Our maintenance, repair,the world ensure that you receive many line stations located around and overhaul. United Services–SFOUS • United Services Maintenance Center expert support for your aircraft anytime, anywhere, including on-site San Francisco International Airport • San Francisco, CA 94128 USA As an airline MRO and part of one of the world’s largest AOG assistance from our Global Emergency Maintenance (GEM) teams. Tel: 650.634.4104 • Fax: 650.634.5926 airlines, we are uniquely positioned to understand our e-mail: mro@unitedsvcs.com customers’ needs. We know that to operate successfully Landing Gear you need maintenance support that meets the highest As aqualityof the quality work efficient, and is completed Gear Center, result standards, is cost of United Services’ Landing Global Emergency Maintenance (GEM) United® was the firstpossible turnto receive United Services, a time interval with the lowest U.S. carrier time. At FAA approval for Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S. extension between overhauls on Boeing 777 landing gear. we offer all three. We provide quality that’s backed by e-mail: gem@unitedsvcs.com United’s eight decades of operational experience, as well Groundteam of highly skilled technicians. We strive to offer as a Handling Flight Training Withcustomers money-saving options such worldwide, United Services capabilities at more than 110 airports as PMA parts that ensures that your flightsour own strict review process,counter to the tarmac. have been through run smoothly, from the ticket as well United Services–DENUS • United Flight Training Center as unique repairs that reduce the cost of material. We’re 7401 Martin Luther King Blvd. • Denver, CO 80207 USA Flight Training also implementing Lean manufacturing principles that Tel: 303.780.3600 • Fax: 303.780.5828 e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com The eliminate waste and streamlineDenver, Colorado, is the world’s largest United Flight Training Center in operations—resulting in training facility, times andfixed-base and 26 full-flight FAA-certified simulators. lower turn with nine less aircraft down time for customers. Ground Handling Since joining United in 1984, I’ve seen United Services grow into a world-class MRO provider—from engines, United Services–WHQUS line maintenance, high-tech components including P.O. Box 66100 • Chicago, IL 60666 USA avionics, and landing gear to ground handling and flight Tel: 847.700.1957 • Fax: 847.364.1849 training. Read more about us and we’re confident you’ll e-mail: ground.handling@unitedsvcs.com decide United Services is the only solution you need. William R. Norman For more information, visit us on the Web at unitedsvcs.com. ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2292 FO292 ... under one sky. Senior Vice President, United ServicesMarketing program for United Servicespresentation folder: right flap open (introduction letter)
  • 4. Service One Source, Total business backed by O and airline support Services is a global MR ® United r customers our mission to offer ou one of the world ’s largest airlines. It’s nal needs. , training, and operatio s for their maintenance comprehensive solution Engine Maintenance a U.S. carrier to hold airline engine facility of Our en gine shop is the only since 1997 and is a standard we’ve met the ISO 9001 :2000 certification. It’s ous improvement. commitment to continu a tes tament to our ongoing cs nts Including Avioni High-Tech Compone tions, United Services’ t equipment (ATE) sta With about 30 automatic tes ped in the world. some of the best equip components and avionics shops are or longer. on the job for 15 years Most of our skilled technicians have been Line Maintenance t you receive Our Welcome to ated around the world ensure tha many line stations loc United Services, luding on-site anywhere, inc aircraft an for , global your first choice ytime ency Maintenance (GEM) teams. expert support for your our Global Emerg AOG assistance from maintenance, repair, and overhaul. ir, and Overhaul Maintenance, Repa nter Services Maintenance Ce Landing Gear MRO and part of one of the world’s largest Center, As an airline United Se rvices–SFOUS • United , CA 94128 USA ar s’ Landing Ge Airport • San Francisco work positioned rvice airlines, we are uniquelyof United Seto understand our n Francisco International As a result of the quality a time interval Sa x: 650.634.5926 needs. We rrier that eive FAA approval for customers’ first U.S. caknowto recto operate successfully Tel: 650.634.4104 • Fa United ® was the 7 lan the gear. you need maintenance support that meetsding highest e-mail: mro@unitedsvcs.c om erhauls on Boeing 77 extension between ov quality standards, is cost efficient, and is completed intenance (GEM) with the lowest possible turn time. At United Services, Ground Handling Global Emergency Ma the U.S. we offer all three. We provide qualityworldwide, United Services 1.650.876.1195 outside than 110 airports that’s backed by Tel: 866.UAL.5GEM or 00 om th capabilities at more Wi United’s eight decades of operational experience, as ter to the tarmac. the ticket coun well e-mail: gem@unitedsvcs.c run smoothly, from ensures a team ur flights skilled technicians. We strive to offer as that yo of highly customers money-saving options such as PMA parts that Flight Training have been through our own strict review lorado, isas well rld’s largest process, the wo Flight Training nver, Co Center The Unite t Traini that reduce De cost of material. We’re ied simulators. d Flighrepairsng Cente as unique r in the A-certif • United Flight Training se and 26 full-flight FA United Services–DENUS 7 USA also implementing fixed-ba e training facility, with nin Lean manufacturing principles that vd. • Denver, CO 8020 74 01 Martin Luther King Bl eliminate waste and streamline operations—resulting in x: 303.780.5828 Tel: 303.780.3600 • Fa @unitedsvcs.com lower turn times and less aircraft down time for customers. om, maintenance.training e-m ail: flig ht.training@unitedsvcs.c Since joining United in 1984, I’ve seen United Services grow into a world-class MRO provider—from engines, Ground Handling line maintenance, high-tech components including United Services–WHQUS avionics, and landing gear to ground handling and flight go, IL 60666 USA P.O. Box 66100 • Chica training. Read more about us and we’re confident you’ll x: 847.364.1849 Tel: 847.700.1957 • Fa decide United Services is the only solution you need. nitedsvcs.com e-mail: ground.handling@u com. .. . u n d e r o n e s k y. William R. Norman Senior Vice President, United Services Web at unitedsvcs. ion, visit us on the For more informat 6-2 974 -229 2 FO2 92 CPI 010 d. s, Inc. All Rights Reserve ©2006 United Air LineMarketing program for United Servicespresentation folder: right flap open (introduction letter)
  • 5. U T One• Source, Total Service W Ol, and AWe offer a flexible portfolio of ground competitive advantage Flight Trainingmine suit- United Services® is a globalas well as complete handling services, MRO and airline support business backedUnited Services heurby Services’ nited you need ur hen ground engine Mai nte nanceoffering ags that Focusing onlargest airlines. It’s ouris a natural offer our customersMaintenance landing gear repairs mission to line maintenance by experienced, one of the world’s FAA-Certifiedgear landing Linecost-effective, handling maintenance certificatevendors, step for United Services. With more than 40 certified technicians at airports Simulatorsneeds. Network is overhaul facilityand equipped repair servicesMRO complete reliableoffers services comprehensive solutions for their maintenance, training, and operationalcan be Eng i ne ies means years of landing gear experience, coupled with throughout our system. MRO, as offer services meet • 9 tailored to a range of to handle well as for your avionic fixed-base cannot. approximately eight improve,of operational EngineAlways looking to • Maintenance decades we survey comprehensive aircraft types, including your needs.other systems or United • 26 full-flight computer- advancedder in and erience experience, we have the knowledge and thells,xecutive Air Our engine shopcustomers to gather insight on of a U.S. carrier to holdhasall current is Services to both and solutions Airbus, Boeing, high-tech testing controlled components, h more expertise youthe onlymeet their needs.in our airline engine facility how we can need. Our strength lies we’ve met sincetechnicalrepair, for the High-Tech Componentsuse. support. cal better the ISO 9001:2000 certification. It’s a standard of our customers. McDonnell is non- on-wing Douglas, Full-Flight and can Unitedand 1997 Services ce, ability to be competitive in a very tough and a testament to our ongoing commitment to continuous improvement. Simulatorsengine types: following by Fleet and capabilities We Our regional jets. provide comprehensive technical capabilitiespertise aintenance More value, Services’ leading times, marketplace. United edge including ongoinghe company Enhancingbased on quick turn in the industry is including: ability of include the also service a range solutions. Airbus • CFM56-3 latest to overhaul the engine types and can rovements. offers facilities morereliability, and competitive costs. quality, convenience High-Tech Components Including Avionics your reputation • 5 • PW2000 following A319/A320/A321 We • Global the service followingsupport train to handle types: fleet others Avionicsg to With about 30 automatic test equipment (ATE) stations, United Services’ 94 inch • network PW4000 aircraft types: Boeingnetrant As a complement your landing gear to Whencan service to traditional MRO services, • We you work with United Services, as necessary. • B737 components and avionics shops are some of the best equippedB737-200 112 inchnsure o provide ible to we also standards,of your of engineering • 2 • in the world. PW4000 OEM offertechnicians have been on the job for 15 yearsCustomer services become a a full United team focusing part range Services’ program Airbusservicesmes in United Most of our skilled • • or longer. B757 United Services Line services, including, butcustomers the best onstandards, or of your not limited to: • 4 • A319 We B737-300/400/500mergency omershe terminal giving each anywhere in between. also offer complete • Maintenance Network B777 Welcome to United Services, • possible experience. reliability analysis a We can customize • 2 • Ramp services the B747-200 MRO service for A320 and is vice weprovide Line Maintenance is working with Parts • United Services Avionic component (All MTOW variants) the has approvals from • 4 following APUs: B747-400 your first choice for global series of services Approval (PMA) suppliers to meet your needs andequests, • Manufacturingprogramaround the world Maintenance management following agencies at Boeing Our many line stations could include a parts for ensure that•you Operations 3 • receive B757 maintenance, repair, and overhaul. standards. This located trainingmer’sto litya, provides • to create alternatives to OEM resolution including on-site locations: Roguefor your aircraft anytime, anywhere, unit identification engineers who and expertof interested the Unitedmaintenance training approximately 20 skilled support for customers, employees whothat GTCP331-200 specific • 3 •more information, B737 management B767-200/300 ER Maintenance tic perior United Services offers a cost savings will program • No-fault-found analysisEmergency Maintenance (GEM) B747 For• GTCP331-500 As an airline MRO and part of one of the world’s largest ed various or ation with AOG assistancepassed developingand Denver, and arefulfilling your operationalnew repairs dedicated to • 3 • CAA at B777 reinforcesur avionics ormance:nts has incan be fromconfiguration control be San Francisco, Global our to you. requirements. on • Component for Chicago, were previously teams. contact us PW901A • Cargo services B757 airlines, we are uniquely positioned to understand ourursuesavingling, repair sources parts that • CAAC 650.634.4104 or visitpared for nt parts,ry leader whereare technical assistancewith OEMs on • We state-of-the-art facilities are equipped • Other constantly working customers’ needs. We know that to operate successfully us atB767 • unitedsvcs.com. Linee an Landing Gear handling services design a new unserviceable. This team can are all about Our ground and classroom parts, creating cost Training Capabilities United Services holds • CAAS r repairsg. We take to repairingboth salvaging and shop training. provide • Ground service you need maintenance support that meets the highest repair scheme—oftenServicesaas creative in just can help you few days— You•can also reach us B777 approvals for mainte- What’s also United canUnited Services’ Landing Gear•Center, D We of more, our customers. customization, and we of be As a resultcanthefordispatch instructors worldwide savings quality work CASA • Level C and equipment quality standards, is cost efficient, and is completeds suite oneriously saving a part that mightstations worldwide otherwise requires. have to by e-mail at landing.gear@nection quality for on-site instructionthe situation FAA approval for•a time intervalof issued Unitedaccessthe first U.S.as inor fieldSan Francisco Our needed parts with our solutions carrier to receive • was maintenance center in training. ® nancefacilitiesflight • and support DGCA Entire phase unitedsvcs.com. with the lowest possible turn time. At United Services, first U.S. beyou need only ramp a exchangewe can the replaced.componenthandling,some of do Just take look at program. For by the information, through our overhauls on Boeing 777 landing gear. operations If has the capability to overhaul B737, B757, •more following EASA maintenance extension between ICELAND our specialconvenientbothdeveloped:customer repairsindustry-leading service we’ve ramp and you contact us at agencies: regulatoryairports) we offer all three. We provide quality that’s backed bynited B777 We andIfB777need include: Wehelp have our Types of these in-house. chose courses These you gear agreements also that. • ECASA (at select • Global airports visit UNITED KINGDOM 650.634.4104 or United’s eight decades of operational experience, as well1/2 to 10 Ground Handling because we trust them on providers handling, we can do that as well. avoid AOGpart in situations and save money serviceengineering technicians developed • United Services’ department own • FAA • CAA • Hazardous and us atLine maintenance unitedsvcs.com. as a team of highly skilled technicians. We strive to offer • GCAA with United’s own avionics andexchange • Fleet-specific fleet. you know firsthand systems LHR FAA’shan allowing We Pratt & Whitney inventory by more for the toairports worldwide, United emergency conditions a repair process thanCenter, at the Landing Gear 110 • CAAC You•can also reach us With capabilities at Services customers money-saving options such as PMA parts that La nd in g services; the trainingservice have provide,serviceable unserviceablewe theysmoothly, and quality allowing for components for compressor • JCAB • CAAS rldwide, FRANCE ensures 4077/90 forwardtrainingbe a from the ticket counterAircrafttarmac. For example, all workcreated unique that your flights run to high pressure • to the system by e-mail at components@ have been through our own strict review process, as well G ea re industry.ges • Engine systems to at United®Canada’s and we’re confidentcase, you’ll receive the that one roof. parts fromservices a part that previously bundle of inventory meet Air . For • KCASA more information, unitedsvcs.com. (HPC) split under completed malfunctions • CASA as unique repairs that reduce the cost of material. We’re • Inspectionservice, on time and within 40 trainingneeds at more than SPAIN contact us ateras provider.d mockup sameaffiliates’work we do is reliable itscould not various • All of the Flight Training be repaired when it developed • NCAA • Wind shear • DGCA PORTUGAL • Engineeringinternational stations. A Star 847.700.1957 or visit also implementing Lean manufacturing principles that n-goingnstructors. MOROCCO domestic andat classes stage maintenance budget—whetheror above FAA United performed it’s routine rail. wear in the seventh • SCASA • II/III • CATunitedsvcs.com. us at ECASA eliminate waste and streamline operations—resulting in employeed is CANARY ISLANDS or•an Flightmaintenance manu- Canada General Training Center Air standards, as well partner, Services’ automated training The Unitedemergency situation. in Denver, Colorado, is the world’s largest Alliance code-share asweld repair is OEM- • Unusual attitude You•can also reach FAA ining, ALGERIA training facility, with training For more information, • Procedural nine fixed-base and 26 full-flight FAA-certifiede-mail at simulators. lower turn times and less aircraft down time for customers. n sharesFAA-approved We review customers a high level of and saves United. trust with us byGCAA recovery Ourand ofstandards. and attention facturer experience •847.700.1064 or WESTERN SAHARAyou will years call ground.handling@ MAURITANIA MALI applicable service bulletins to qualitythan $300,000 for each partthe more and safety, combined with they • JAA/EASA 847.700.3156, or visit Since joining United in 1984, I’ve seen United Services accom- unitedsvcs.com. echnicians SENEGAL for benefit otherwise hadtonetwork, each customer’s gear, would haveof an expanded to replace. us at JCAB • unitedsvcs.com. grow into a world-class MRO provider—from engines, H a nd li ng added GAMBIA BURKINA re the GUINEA FASO GUINEA For morealso reach You•can information, Grou ndxperience. BISSAU CÔTE GHANA be sure the most appropriate • United Services also helped develop many KCASA/AMO line maintenance, high-tech components including SIERRA D’IVOIRE make United Services your one-stop shop nce repair our LEONE LIBERIA BENIN contact us atat us by e-mail for all your lineis covered. needs. oxy-fuel work scope for the high-velocity applications maintenance avionics, and landing gear to ground handling and flight TOGOvionics 303.780.3600 or visit dling ills • (HVOF) process, a longer lasting coating We review configuration line.maintenance@ ompo- us at unitedsvcs.com. For more information, unitedsvcs.com. training. Read more about us and we’re confident you’ll support. thatinterchangeability onchrome plating on for replaces traditional instance, You can us atreach contact also decide United Services is the only solution you need.appreciate customer of engine parts. The process is a variety aircraft and utilize us by e-mail 866.UAL.5GEM. For GEM, call at 650.634.4104 or visithnicianso-one the experience United has better for the engine and the environment, flight.training@ call us at unitedsvcs.com. Outside the U.S.,pair 15he job s and providing a its own fleet coating without working on more durable You can also reach unitedsvcs.com orYou can 001.650.876.1195. us by e-mail at engine. maintenance.training@ at s.also t thedetermine the most to environmental impact of chrome plating. also reach GEM by e-mail maintenance@ Tr a in in g unitedsvcs.com. gem@unitedsvcs.com or cost-effective repair for you. unitedsvcs.com. William R. Norman Fligh tky. through SITA at UAGEMUA. Senior Vice President, United Services 974-2292 FO292 CPI 0106-2 ©2006 United Air Lines, Inc. All Rights Reserved. ... under one sky. For more information, visit us on the Web at unitedsvcs.com. Everything you need ... e-mail: ground.handling@unitedsvcs.com Marketing program for United Services Tel: 847.700.1957 • Fax: 847.364.1849 P.O. Box 66100 • Chicago, IL 60666 USA presentation folder: completely open - center pocket holds CD and magazine United Services–WHQUS Ground Handling trai Th e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com Tel: 303.780.3600 • Fax: 303.780.5828
  • 6. E • Wei offer aM a i n t e n a n c e n g n e flexible portfolio of ground U T One Source, Total Service Meet our ground capabilities in metallurgical,of W O • Fleet-specificnetwork current or Decades chemical, and Flexible training from members United Services has on-site A competitive advantage Flight Training Unparalleled service. support Services with extensive real-experience.determine suit- failure analysis. Our is a global MRO can examine parts to former United pilots technical expertsand airline support business backed by United handling services, as well as complete nited Services’ heurhen you need United Services ur ground engine Unbeatable quality. Unsurpassed safety. ® Specifications service Mai nte nance Theworld experience Line Maintenance causeour their failure—findings that a ability for service or to largest airlines. It’s of includesto offer our customers United Services one of the world’s find the root Network mission four FBOs offering Focusing on landingby experienced, a natural line maintenance gear repairs is FAA-Certifiedgear landing Linecost-effective, Maintenance handling maintenance can be of partner technical maintenance, Cost-effective wide rangeused you solutions for their cases related Repair Stationvendors, to keepcapabilities. All are FAA-approved 145 training, and certificate step for United Services. With more than 40 Simulators overhaul That’s what you’ll get when you work with United Services’ engine shop at A •capable to substantiateusingthe MRO industry. to third-partyoperational needs. Ground school instruction, comprehensive computer- certified technicians at airports facilityand equipped repair Network can complete is servicesMRO be reliableoffers services Eng i ne holders and high or other issues. Having this breadth of capabilities means are highlycockpit-mockup, and solutions. flyingauto-flight, insurance claims, based, respected in years of landing gear experience, coupled with throughout our system. services offer tailored to a range of to handle well as for your avionic our maintenance center in San Francisco. We have more than 1,000 skilled • 9 MRO, as meet fixed-base ProvidingEngine Maintenance for one of services that other MROs cannot. and approximately eight improve,of operational • Always looking to decades we survey • Flexibility is Air, based in California, has more than 18 yearsairlines in Executive central tooffer its customers the world’s largestis of leader other maintenance and repair United Services can types of trainers United Services® a experience comprehensive aircraft types, including your needs.other systems or advanced United • 26 full-flight computer- employees and the technical expertise and flexibility to handle virtually any requires an extensiveDiamond(APU) shopAs equipped with United Services, Air • Our auxiliary power unit Awardairlineis afor the pastof two test cells, to hold experience, we have to gather insight on the current customers the knowledge and hasportfoliotoFAA shop of the only winner landing gearof a U.S. carriermore been an ofarrangingis capabilities. engine facility five years.with Our engine list Inhave access ground flight training, theaddition customer overhaul Executive Services hasall controlledto both and solutions testing Airbus, Boeing, high-tech components, request. With our quick turn times and competitive pricing, we can have your expertise you need. Our strength lies in our High-Tech Components youoffers on-call to the same and offer its maintenance United, as logistical support. allowing ISO emergency certification. It’s awe give as well ensuring total and is United Servicesquality services standard we’ve met since 1997 to routine customers APU testing in-house. how we can better meet their needs. Unitedcustomers. of our Services can McDonnell Douglas, Full-Flight and non- the technicalrepair, for on-wing aircraft flying again with a minimum of downtime and expense. As part of Unitedthe handling 9001:2000 fleet Having servicesconsultants can Our advanced repair capabilities include: management testyour aircraft. assistUnited Services to of experience, Services’ we offer. youthan 40 years ability to be competitive in a very tough these for cells also enables a testament to our ongoing commitment to continuous improvement. keep costs and Simulatorsengine types: following by Fleet and capabilities We Our regional jets. provide comprehensive technical capabilities United®, everything we do is backed by eight decades of operational experience. • with simulatorcompetitive. a provide expert upon aircraft lineexpertise Whether what you seek is and provides commercial the proven maintenance JET Aircraftpurchasing cycle times Maintenance built More value, Services’ leading times, marketplace. United edge including planning assistance existingVegas and at locations across Florida. an ongoing supplement to your for installation, project our technicians and The company of Enhancingbased on quick turn in the industry is including: ability of include the also service a range solutions. Airbus • CFM56-3 • United Services has aLas of closeIncluding Avionics use the latest and ground support in staff High-Tech Components to 200 inspectors who to overhaul the engine types and can Never content to settle for just good enough, United Services® is an industry management, maintenance, and quality emphasis on process also offers services or an entire range daily checks, and A-checks, and improvements. specializes in transit checks, in non-destructive testing. Our on-site facilities technology and innovations morereliability, and competitive costs. quality, convenience your reputation • 5 • PW2000 following A319/A320/A321 We • Global the service followingsupport train to handle types: fleet others leader in engine maintenance, repair, and overhaul (MRO): Precision Machining Avionics assurance. we have the what youtest equipment are constantly strivingServices’ of options, Just tell us ability need. andWe (ATE) stations, United to With about 30 automatic borescope services, and battery repair fluorescent and magnetic penetrant overhauls. • network 94 aircraft types: inch Boeing PW4000 for ultrasonic immersion testing and As a complement your landing gear to Whencan service to traditional MRO services, • We you work with United Services, as necessary. • Our shop is the only • Single point turning to meet your distinctivereduce customer costs, ensure • B737 to tailor a program and avionics shops are some ofWithbest means to provide components needs. the the equipped in the world. • 2 • PW4000 112 inch B737-200 Jett and grinding us to detect flaws in engine partsin job fornot visible in inspection allow providing lower turn times to Milling Care is a California-based operation airportsthe 12 countries, United •• groundMost of our skilled technicians have been on andmaintenance services that are we also standards,of your of engineering OEM offer a full United team focusing become a part range Services’ program Airbus United Servicesservices • • Customer Line airline engine facility of Strengthen your Unitedthan 110The company performsyears or longer. the naked the continental safety net handling services at more eye. quality, 15 services, including, butcustomers the best onstandards, or of your not limited to: giving each anywhere in between. B757 • 4 • A319 We B737-300/400/500 also offer complete Welcome to United Services, • Electric discharge machining (EDM) States.fromefforttime they enter emergency throughout Services can take care of your customers an the to offer new customers the terminal • Maintenance Network B777 a U.S. carrier to hold the • possibleServices is working with Parts a United experience. reliability analysis We can customize • 2 • Ramp services the B747-200 MRO service for A320 • CNC milling, turning, and passenger safety routine overnight checks, and we United’smaintenance including decades of the sameexperience, we provide on-call commitment to grinding Line Maintenance A-checks, aviation high-quality service is to takeoff. Backed by our eight • Avionic component (All MTOW variants) the has approvals from International Organization your first choice for global Aclearlyof handling our aircraft support tailored to for United®. requests, is customized experience support that is professional, timely, and needs. world ensure that you receive capable evident in all rigorous emergency provide your particular series of services Approval (PMA) suppliers Maintenance to meet your needs and • Manufacturingprogram management • 4 following APUs: B747-400 following agencies at Boeing for Standardization (ISO) Our many line stations located around the standards. This could include a training • 3 • Operations B757 maintenance, repair, and overhaul. Precision us to give the very best Full-scale your to meet each customer’s training courses for flight crews. service to enabling Welding we take pride in our ability customers. Our ability to • to create alternatives to OEM parts for Rogue unit identification and resolution GTCP331-200 specific locations: • 3 •more information, B737 9001:2000 certification. Maintenance • At United Services, Maintenance, located anywhere, including on-site Pegasus Aircraft for your aircraft anytime, in Anchorage, Alaska, provides expert support of approximately 20 skilled engineers who management B767-200/300 ER mockupsneeds. We can service toyour flight attendants solutionssuperior United Services Unitedmaintenance training program for the offers employees whothat interested customers, a cost savings will For• GTCP331-500 specificServices doesn’t just want simply talk about theoriesrealisticteams. United GTAW (TIG) expertise. Pegasus maintains constant with of for of aircraft cabins provide • Manual AOG assistance from ouryour engine to OEM standards, United various 24-hour technical provide communication with Global Emergency Maintenance (GEM) • dedicated to developing areNo-fault-found operationalnew repairs and analysis be San Francisco, Chicago, requirements. fulfilling your • 3 • B747 at B777 CAA contact us It’s a standard we’ve met As an airline MRO and part of one of the world’s largest simulations service—we want capabilities areAndservice requirementsavionics quality andto ofemergencymaintenance, operations,we aggressively our has The benefitsofcoordinate situations. Such immersion-style training reinforces our GTAW welding between. themand crew our in pursuesaving extensive to in demonstrate readily observed performance: incan be passed on to you. and Denver, • Component configuration were previously PW901A each year since 1997, airlines, we are uniquely positioned to understand our • Extensive standards, or anywhere program automatic customers through scheduling, repair sources for parts that control • Cargo services B757 • CAAC 650.634.4104 or visit problem-solving skills traditional parts and importance 1,500 industry leader shop, where moreGearand machines) the on about of being prepared for than 170emphasizes work technicians made us an different parts, whereare technical assistancewith OEMs on • We state-of-the-art facilities are equipped • Other constantly working • B767 Capabilities signifying a commitment to customers’ needs. We know that to operate successfully Line qualitytime and launch customer for the Boeing 777 and has become an down Landing to alternatives capabilities (Sciaky Welding • United was a reducing flight delays. unserviceable. This team can design a new Our ground and salvaging and are all about Training United Services holds us atCAAS • unitedsvcs.com. thesix specialized product centers. That means you can turn to us for We take unexpected.so that our customers have provide handling services shop training. to repairingboth classroom parts, creating cost • Ground service continually updating and you need maintenance support that meets the highest repair sources, with B777 landing gear support. ground handling. repairs in • Electron beam welding in repair scheme—oftenServicesaas creative customization, and we in just few days— You•can also reach us B777 industryaleader What’s also our customers. can help you We can more,dispatch instructors worldwide savings for United can be • Level C and for mainte- approvals D • equipment CASA for virtuallyresult of the quality work of United Services’ Landing Gear suite on As every computer when it • Resistance welding options a variety of material and complex component commitment seriously this in the avionics Center, saving a part that mightstations worldwide improving our processes. quality standards, is cost efficient, and is completed with our solutions as inor otherwise requires. situation have to by e-mail at landing.gear@ • The FAA haswas the first U.S.reliability designed to include: for a time interval United® recognized the carrierbe of United Services in connection Flight attendant training courses 737, to receive FAA approval accessmaintenance center in San Francisco • Our needed parts for on-site instructionthe field training. • Entire phase of issued nancefacilitiesflight • and support DGCA the Airbus A319, brazing Boeing may • Furnaceto maintaining their engines. B747, B757, B767, or B777. quality and torch A320, comes United’s B777 landing gear overhauls. United Services in the first U.S. and it shows the beyou need only ramp a exchangewe can the replaced.componenthandling,some of do Just take look at program. unitedsvcs.com. For by the information, • With United Services’ with the lowest possible turn time. At United Services, through our •more following EASA GREENLAND ANC with extension between overhauls on Boeing 777 landing gear. is ICELAND If has the capability to overhaul B737, B757, maintenance operations ALASKA and broad range of our specialconvenientbothdeveloped:customer expertise and resources we offer all three. We provide quality that’s backed by that. repairs we’ve ramp (U.S.) • Emergency procedures Hudson contact us at agencies: regulatoryairports) carrier to receive extensions on the time between overhauls for United B777 Bay We andIfB777need include: Wehelp you our These you gear in-house. andservice Types of these industry-leading also have chose courses agreements • ECASA (at select • Global airports visit backing each flight for the Robotic Services works closely with many Thermal Spray product offerings: UnitedGroundmoving first from 6 to 8 1/2 years, and then from 8 1/2 to 10 • Real-event evacuation UNITED KINGDOM 650.634.4104 or United’s eight decades of operational experience, as well Expertise Handling CANADA landing gear, you can count on providers handling, we canwe trust them on avoid AOGpart because do that as well. • Unitedin situations and save money serviceengineering technicians developed own Services’ department • FAA • CAA • Hazardous and past 15 years, United is Parts Manufacturing Approval (PMA) extension demonstrates the FAA’s us atLine maintenance unitedsvcs.com. • GCAA as a team of highly skilled technicians. We strive to offer • Plasma or fire simulation and fire fighting • Inflight 16,000 operating cycles. The with United’s own avionics andexchange • Fleet-specific fleet. you know firsthand systems LHR years • We serve Unitedthan more Services a repair process for We to inventory by allowing the Pratt & Whitney at the Landing Gear Center, • CAAC You•can also conditions emergency reach us the industry leader in total customers money-saving options such as PMA parts that suppliers capabilities at survival, and using flotation devices worldwide, • Ditching,itSEA and quality the than 110 airports worldwide, Of course, land only sea more right tools to gear repairs. With La nd in g • Arc wire toPDXnotthe reliability of our landing deliver effective MRO services; confidencedevelop takes alternatives in your 60 customers the trainingservice have provide,serviceable unserviceablewe they created aand quality allowing for components for compressor For example, all work to be 4077/90 forward high pressureunique • JCAB • CAAS • Aircraft system by e-mail at components@ to Doorensures givingU.S.A. flights run smoothly, from landing gearpackagesthe tarmac. extended twin operations have been through our own strict review process, as well • Unitedparts, thatwas thetechnicians. fleet types the ticket counter to FRANCE G ea r OEMand well-trained MSP customers material B777 providing in the industry. it also takes oxy-fuel (HVOF) for majorEWR • High-velocityslide operations MKE to overhaulBOS DTW we’re confidentcase,trainingthat ®Canada’s and • Engine systems you’ll receive the • Services first PIT ORD completed that one roof. parts fromservices to at United previously bundle of inventory part Air . (HPC) split under a meet For • KCASA more information, unitedsvcs.com. malfunctions • CASA (ETOPS) flights flown. as unique repairs that reduce the cost of material. We’re options&that OAK money, than often improve& LGA We’ve SMF saveLAS more and 16 IND IAD PHL you can choose toany otheras • Inspectionservice, on time and within 40 reliable training SPAIN JFK DEN contact us at SFO completed a training curriculum, type, more thanas varied mockup If you already have and durability. Before Flight Training STL on the fleet that are lease a provider. sameaffiliates’be repaired when more than itscould not work we needs at it developed • All of the various do is • NCAA • Wind shear • DGCA United’s 330,000 ETOPS SJC VCV engine performance we PORTUGAL • Engineeringinternational stations. A Star 847.700.1957 or visit also implementing Lean manufacturing principles that High-Speed Tip Grinder our customers. on-going Thanks to our domestic andat classes stage maintenance ONT RIV • Many of LAX repairs IAH or San Francisco and provide your own instructors. the ATL cabin NKX,a PMA part, we Training throughin Denver, ATLANTIC OCEAN world’s largest in NZY & SAN Chicago, Denver, budget—whetheror above FAA United performed it’s routine rail. wear in the seventh • SCASA • II/III • CATunitedsvcs.com. us at ECASA operations add up to offeringperformed Flight been it TPA JAX The United send Center Colorado, is theto employee commitment MOROCCO •an emergency situation. General maintenance training Canada eliminate waste and streamline operations—resulting in • Optimized usage tohave tightoftolerances for turbine and compressor rotor have create Gulf MCO • Our safety record is CANARY ISLANDS orAlliance code-share asweld repair is OEM- standards, as well partner, Air Services’ automated manu- • Unusual attitude You•can also reach FAA almost 2.1 million hours review process— training facility, with Mexico RSW MIA FLL a rigorous technicalOEM nine fixed-base and 26 full-flight the best in simulators. ALGERIA • Procedural training trust with United. For more information, lower turn times and less aircraft down time for customers. among FAA-certified incorporated measuring device for optimal blade-tip clearances training,recruitment, THE BAHAMAS • Associated laserinto MEXICO sharesFAA-approved We review customers a high level of us byGCAA at e-mail recovery Airline-tested maintenance training Ourand ofstandards. and saves facturer experience and attention •847.700.1064 or of flight time. Airlines around the globe turn to United Services for regular WESTERN SAHARA HNL LIH OGG going above and beyond FAA require- MEX and retention, you will CUBA DOM. PUERTO years call ground.handling@ manuals and service • Environmentally controlled for optimum tolerances the industry. applicable service bulletins to qualitythan $300,000 for each partthe more and safety, combined with they HAITI REP. RICO HAWAII (U.S.) KOA BELIZE JAMAICA MAURITANIA MALI • JAA/EASA 847.700.3156, or visit ETOPS maintenance, ETOPS-certified parts or repairs, and advice onjoining United in 1984, I’ve seen United Services Since ments—to make sure it is comparable Sea unitedsvcs.com. Effective and affordable aircraft maintenance programs that highly accom- finddepend on technicians GUATEMALA bulletins. United Services Carribean HONDURAS SENEGAL added benefit otherwise hadtonetwork, for each customer’s gear, would haveof an expanded to replace. us at JCAB • unitedsvcs.com. meeting and exceeding ETOPS requirements. grow into a world-class MRO provider—from engines, H a nd li ng GAMBIA BURKINA orworks closely with thepart. We never superior to the OEM NICARAGUA plished teams are the EL SALVADOR GUINEA FASO GUINEA For morealso reach You•can information, Grou nd COSTA RICA Proactive Repair Development difference hands-on experience. The United Services Strategies rule throughout our repair who possess up-to-the-minute technical knowledge and BISSAU SJO PANAMA CÔTE GHANA be sure the most appropriate • United Services also helped develop many KCASA/AMO • As the launch customer for Boeing 777s, our experience with PW4077s and line maintenance, high-tech components including make United Services your one-stop shop VENEZUELA SURINAME SIERRA D’IVOIRE offer customers a PMA part we wouldn’t COLOMBIA GUYANA LEONE LIBERIA contact us atat United Services’ prototype approval provides both. Our maintenance OEMs to help maintenance training us by e-mail BENIN • Aggressive development and our own of OEM and DER repairs avionics FRENCH GUIANA TOGO applicationsis covered. needs. oxy-fuel work scope for the high-velocity for all your line maintenance PW4090s is unequaled. Our engine shop is the only airline maintenance and landing gear to ground handling and flight avionics, beserviceOCEAN installing onuniquely positions us in shops. In our comfortable 303.780.3600 or visit instructors are uniquelyanalysis ofbecause they have the ground handling Our operational experience PACIFIC bulletins and qualified honed their skills • (HVOF) process, a longer lasting coating We review configuration line.maintenance@ ECUADOR • Full technical review and aircraft. Weaddition, using PMA parts of prompt, safe, Approval (PMA) parts center equipped to work on the PW4000 series 112 inch engine. training. Read more about us and we’re confident you’ll understand in importance Manufacturing and flexible support. Parts us at unitedsvcs.com. market. In real aircraft,the real time, during BRAZIL operations. working on maintenance component and high-tech compo- airline many PERU • Engineering expertise to review, develop, and implement nents unique partinstance, R ethatareplaces traditionalo d a y.plating on for interchangeability t chrome p i r i n g f o r on For more information, unitedsvcs.com. You can us atreach contact also • On January 30, 2005, United’s PW2000 engine fleet—maintained by United Services is the only solution you need. decide saved United $24.5 million in 2005, manual (CMM) repairs. shops, for repairs AMOA • Diligencewe can pass on to ourserviceable material versus buying and appreciate • We have one of the industry’s most extensive routemost of ournew parts savings at finding repairs or customers. • eachgoal to constantly Our networks technicians M a ivarietyi of iengine fparts. The m o r ro w. customer n n g and utilize process is a n t a aircraft o r t o us by e-mail 866.UAL.5GEM. For GEM, call at 650.634.4104 or visit United Services—completed 1,094,284 combined flight hours and 188,700 NGA Our training classes also featurecustomers’ existing piece part repair vendors • Ability tocustomer’s unique challenges. FRENCH POLYNESIA coordinate services with low instructor-student ratios; one-to-one CHILE BOLIVIA the experience United has better for the engine and the environment, flight.training@ call us at unitedsvcs.com. Outside the U.S., cycles (consecutive flights) without an inflight shut down (IFSD). This interactions are the norm. As a result, to offer facilities such as on theand 15 improve performance, cost, • Our worldwide presence enables us trainees can learn unique repair have been GRU GIG gates job PARAGUAY providing a its own fleet coating without working on more durable You can also reach unitedsvcs.com orYou can 001.650.876.1195. achievement set the IFSD record for Pratt & Whitney engines throughout The same goes for part repair development and turn times has been metour renowned years or longer. also us by e-mail at engine. maintenance.training@ at strategies that not alongsatisfy stringent regulatory requirements, but ticket counters, only with thedetermine the most to environmental impact of chrome plating. also reach GEM by e-mail the commercial airline industry. Many of our other engine fleets hold and our experience has Services has a staff ground handling services. ARGENTINA as processes. United contain maintenance@ unitedsvcs.com. Tr a in in g help your organization grown. costs and improve operational safety. URUGUAY cost-effective repair for you. gem@unitedsvcs.com or unitedsvcs.com. industry-leading IFSD rates as well. William R. Norman Fligh tky. EZE MVD through SITA at UAGEMUA. ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2213 BR213 Senior Vice President, United Services 974-2292 FO292 CPI 0106-2 ©2006 United Air Lines, Inc. All Rights Reserved. ... under one sky. For more information, visit us on the Web at unitedsvcs.com. Everything you need ... e-mail: ground.handling@unitedsvcs.com Marketing program for United Services Tel: 847.700.1957 • Fax: 847.364.1849 P.O. Box 66100 • Chicago, IL 60666 USA presentation folder: completely open - left pocket holds tabbed brochures and business card United Services–WHQUS Ground Handling trai Th e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com Tel: 303.780.3600 • Fax: 303.780.5828
  • 7. E • Wei offer aM a i n t e n a n c e n g n e flexible portfolio of ground U T One Source, •Total Services carries Service A W O At a moment’s notice United Top-flight Meet our ground capabilities in metallurgical,of • Fleet-specificnetwork current or Decades chemical, and Flexible training from members United Services has on-site A competitive advantage Flight Training Unparalleled service. United Services® both FAA 121 and 145 is a global MRO and airline support business backed by nyone can failure analysis. Our technical experts can former United pilots with extensive real- examine parts to determine suit- handling services, as well as complete nited Services’ heurhen you need United Services ur ground engine Unbeatable quality. Un Specifications instruction support service experience. Mai nte nance Maintenance No matter where it happens—at a United Services line station or at one of our certifications and is one of the world’s largest airlines. It’s our mission to offer our customers claim their MRO Theworld experience Line Maintenance cause of their failure—findings that a ability for service or to find the root Network includes four FBOs offering United Services Focusing on landingby experienced, a natural line maintenance gear repairs is FAA-Certifiedgear landing Linecost-effective, Maintenance handling maintenance network members—United’s Global Emergency Maintenancea(GEM) teamsof comprehensive solutions for their maintenance, training, and operational Unitedcapabilities are among recognized by aviation needs. has long record wide rangeused you can be of partner technical cases related Cost-effective to keepcapabilities. All are FAA-approved 145 Repair Station certificate step for United Services. With more than 40 Simulators overhaul That’s what you’ll get when you work w A •capable to substantiateusingthe MRO industry. to third-party vendors, Ground school instruction, computer- certified technicians at airports facilityand equipped repair Network can complete is servicesMRO be reliableoffers services Eng i ne Engine are ready to respond to any AOG situation. United Servicesbest in theonly a regulatory authorities the is one of world, innovative pilot training. We holders and high or other issues. Having this breadth of capabilities means are highlycockpit-mockup, and solutions. flyingauto-flight, insurance claims, based, respected in years of landing gear experience, coupled with throughout our system. our maintenance center in San Francis MRO, as offer services meet • 9 tailored to a range of to handle well as for your avionic fixed-base Engine Maintenance global providers of on-call AOG assistance. Just give us a call, prove it. few countries around the in but we in 24 hours were pioneerscandeveloping Providing maintenance and repaircustomers services that other MROs cannot. and • Flexibility is Air, based in California, has more than 18 yearsairlines in Executive central tooffer its for one of the world’s largestis of leader United Services can other types of trainers approximately eight improve,of operational • Always looking to decades we survey comprehensive aircraft types, including your needs.other systems or advanced United • 26 full-flight computer- employees and the technical expertise a day, seven days a week, and we will be ready to send In our avionics shop, our specialized teams United Services® a experience experience, we have to gather insight on the Our engine shop is the only airline engine facility of a U.S. carrier to holdFlight Operations Quality globe. Both commercial requires an extensiveDiamond(APU) shopAs equipped with United Services, Air • Our auxiliary power unit Award winnerafor the pastof two test cells, hasportfoliotoFAA list of capabilities. is landing gearfive years.with more been an ofarranging flight training, customer current customers the knowledge and Services hasall controlledto both and solutions testing Airbus, Boeing, high-tech components, request. With our quick turn times and virtually anywhere in the world. In addition to emergency situations,these Assurance (FOQA) our Inhave access ground theaddition overhaul Executive expertise you need. Our strength lies in our High-Tech Components youoffers on-call to the same and offer its maintenance United, as logistical support. allowing United Servicesquality services we give as well ensuring total aircraft flying again with a minimum o the ISO 9001:2000 certification. It’s a aircraft we’ve met since 1997 and is for example, standards and military standard emergency to routine customers APU testing in-house. how we can better meet their needs. of our customers. the McDonnell Douglas, United Services can Full-Flight and non- technicalrepair, for on-wing teams also perform scheduled maintenance at distant locations, covering the operators in the to continuous improvement. used by airlinesspeak numbers around fleet Having servicesconsultants can Our advanced repair capabilities include: United Services’ we offer. management testyour aircraft. assistUnited Services to of experience, handling these for cells also enables youthan 40 years ability to be competitive in a very tough United®, everything we do is backed by a testament to our ongoing commitment United keep costs and Simulatorsengine types: following by Fleet and capabilities We Our regional jets. provide comprehensive technical capabilities everything from small jobs to complicated repairs: • with simulatorcompetitive. a provide expert upon aircraft lineexpertise Whether what you seek is and provides commercial the proven maintenance JET Aircraftpurchasing cycle times Maintenance built More value, Services’ leading times, marketplace. United edge including States and abroad have globe, louder than words. and we build on that Enhancingbased on quick turn including: ability of include the also service a range solutions. Airbus planning assistance existingVegas and at locations across Florida. an ongoing supplement to your for installation, project our technicians and The company of in the industry is • CFM56-3 • chosen United Services Fuel-tank entry tradition year after year by • United Services has aLas of close to 200 inspectors who use the latest and ground support in staff to overhaul the engine types and can Never content to settle for just good en High-Tech Components Including Avionics for their towing, MRO. engine and jacking 55,000 creating customized training management, maintenance, and quality emphasis on process also offers services or an entire range daily checks, and A-checks, and improvements. specializes in transit checks, in non-destructive testing. Our on-site facilities technology and innovations morereliability, and competitive costs. quality, convenience your reputation • 5 • PW2000 following A319/A320/A321 We • Global the service support train to handle types: following fleet others leader in engine maintenance, repair, a • Taxiing, Precision Machining Avionics With about 30 automatic test equipment (ATE) stations, United Services’ assurance. we have the what you need. andWe are constantly striving to of options, Just tell us ability repair borescope services, and battery and fluorescent and magnetic penetrant overhauls. • network 94 aircraft types: inch Boeing PW4000 • Borescope inspections for operators worldwide. for ultrasonic immersion testing As a complement your landing gear to Whencan service to traditional MRO services, • We you work with United Services, as necessary. components and avionics shops are some of the best equipped in the world. Square footage of • Single point turning to meet your distinctivereduce customer costs, ensure to tailor a program needs. With the means to provide • B737 • 2 • PW4000 112 inch • Our shop is the only The operator (strut seal failures, panel separations,San Francisco • Mechanical failures our etc.) Jett and grinding us to detect flaws in engine parts that are not visible to inspection allow Milling Care is a services at more than 110quality, and 12 countries, United •• ground handling California-based operation airports in maintenance services providing lower turn we also standards,of your of engineering OEM offer a full United team focusing become a part range Services’ program B737-200 Airbus United Servicesservices • • Customer Line airline engine facility of Most of our skilled technicians have been on the job for 15 years or longer. Today, avionics and operate we own facility Strengthen your United States. The company performs times in the naked eye. safety net onstandards, or of your not limitedWelcome to4 Unitedcomplete services, including, butcustomers the bestto: B757 • • A319 We B737-300/400/500 also offer Services, difference • Engine changes Services can take care of your customers fromefforttime they enter emergency throughout the continental (EDM) • Electric discharge machining an the to offer new customersthe terminal giving each anywhere in between. • Maintenance Network B777 • 2 • Ramp services the B747-200 a U.S. carrier to hold the one of the world’s largest and • possible experience. reliability analysis a We can customize MRO service for A320 Line Maintenance• Sheet metal/composite repairs As an MRO provider blade repairs and replacement advanced flight training • CNC milling, turning, and passenger safety routine overnight checks, and we United’smaintenance including decades of the sameexperience, we provide on-call commitment to grinding to takeoff. Backed by our eight A-checks, aviation high-quality service is • United Services is working with Parts first choice for global Avionic component your (All MTOW variants) the has approvals from International Organization • Engine compressor most 30+ Aclearlyof handling our aircraft support tailored to for United®. requests, is customized experience support that is professional, timely, and needs. capable evident in all rigorous emergency series of services Approval (PMA) suppliers Manufacturingprogram managementand to meet your needs • 4 following APUs: B747-400 Our many line stationsthat is also an operator, ensure that you receive facilities. Visit the United located around the world • Hydraulic line fabrication provide your particular Precision us to give the very best Full-scale your to meet each customer’s training courses for flight crews. service to • Maintenance maintenance, Operations and overhaul. for Standardization (ISO) standards. alternativesinclude a parts for to create This could to OEM training following agencies at Boeing • 3 • repair, B757 enabling Welding we take pride in our ability customers. Our ability to • approximately 20 skilled engineers who Rogue unit identification and resolution GTCP331-200 specific locations: • 3 •more information, B737 9001:2000 certification. Maintenance we understand what expert support for your aircraft anytime, anywhere, including on-site Number of automatic • At United Services, Maintenance, located in Anchorage, Alaska, provides Pegasus Aircraft of management B767-200/300 ER Flight Training Center in mockupsneeds. We can service youryour flight attendants solutionssuperior United Services UnitedmaintenanceAs an airline MRO and part of one of the world’s largest It’s a standard we’ve met program for the offers employees whothat interested customers, a cost savings will training For• GTCP331-500 In Global Emergency Maintenance (GEM)facilitated through equipment (ATE) AOG assistance from ourall cases,looking for in test strategically airlines are worldwide access to parts is teams. Denver, Colorado, and you’re specificServices doesn’t just Pegasus maintains about theoriesrealistic with United technical cabins provide simply talk constant with of for 24-hour of aircraft • Manual GTAW (TIG) expertise.want to engine to OEM standards, United various provide communication • No-fault-found analysis new repairs and arefulfilling yourdeveloping requirements. dedicated to be San Francisco, operational • 3 • B747 at B777 CAA contact us stations used by our simulations service—we want capabilities areAndservice requirementsavionics quality andto ofemergencymaintenance, operations,we aggressively our has The benefitsofcoordinate situations. Such immersion-style training reinforces our GTAW welding between. themand crew our in pursuesaving extensive to in demonstrate readily observed performance: through scheduling, incan be passed on to you. and Denver, Chicago, controlairlines, • Component configuration were previouslywe are uniquely positioned to understand our PW901A • Cargo services B757 each year since 1997, located United program. storerooms and OEM facilities.to find yourself rubbing a maintenance Services likely • Extensive standards, or anywhere program automatic customers repair sources for parts that • CAAC 650.634.4104 or visit problem-solving skills traditional parts and importance 1,500 industry leader shop, where more thanand machines) the on about of being prepared for 170emphasizes work technicians made us an different parts, whereare technical assistancewith OEMs on needs. We know that to operate successfully signifying a commitment to • We state-of-the-art facilities are customers’ • Other constantly working equipped • B767 Capabilities Line avionics technicians qualitytime and launch customer for the Boeing 777 and has become an down alternatives to capabilities (Sciaky Welding unserviceable. This team can design a new Landing Gear We understand what from around the world. That’s because more than 70 shoulders with pilots it • United was a reducing flight delays. thesix specialized product centers. That means you can turn to us for We take unexpected.so that our customers have Our ground and salvaging and are all about provide handling services shopyou need Training United Services holds us atCAAS • unitedsvcs.com. to repairingboth classroom parts, creating costmaintenanceGround service training. • B777 support that meets the highest continually updating and takes to keep one of repair sources, with B777 landing gear support. ground handling. repairs in • Electron beam welding in repair scheme—oftenServicesaas creative in just can help you few days— You•can also reach us As a result of the quality work of including the U.S. Air Force, NASA, and the170+ send their operators, United Services’ Landing Gear Center, FAA, industry leader What’s also our customers. We can more,dispatch instructors worldwide savings for United customization, and we can be • is approvals for mainte- completed • equipment CASA Level C and D and is improving our processes. world’s largest training.flying—safely and reliably—because it’s a job we pilots here for airlines approval for a time interval a variety of has recognized the reliability of United Services avionics suite on for virtuallymaterial options when it • Resistance welding every computer and complex component commitment seriously this in the saving a part that mightstations worldwide standards,by e-mail facilities issued quality with our solutions as inor otherwise requires. situation have to cost efficient, nance at landing.gear@ • and support accessmaintenance center in San Francisco lowest possible turn time. flight United® was the first U.S. carrier to receive FAA Flight FAA A319, brazing courses 737, B747, B757, to include: in the quality • The attendant training the Airbus torch A320, Boeing may be designed B767, or in connection and it shows B777. • Our needed parts for on-site instructionthe field training. the with the DGCA • Entire phase of At United Services, • With United Services’ unitedsvcs.com. • Furnaceto maintaining their engines. comes United’s B777 landing gear overhauls. United Services is the first U.S. beyou need only ramp a exchangewe can do through our componenthandling,some of replaced. Just take look at program. perform every day. Our total fleet management capabilities combined with Technicians with and If has the capability to overhaul B737,offer all three.For by the information, •more following EASA GREENLAND extension between overhauls on Boeing 777 landing gear. maintenance operations we B757, ICELAND ANC United Services ALASKA and broad range of our specialconvenientbothdeveloped:customer repairsindustry-leading service we’ve ramp and you We provide quality that’s backed by contact us at agencies: expertise and resources • Emergency procedures Hudson (U.S.) United’s eight decades of operational experience and our team of skilled Each month, we conduct performing We andIfB777need include: Wehelp have our regulatoryairports) carrier to receive extensions on the time between overhauls for United B777 Types of these in-house. chose courses These you gear agreements alsoUnited’s eight decadesECASA that. • (at select RUSSIA Bay • Global operational experience, as well backing each flight for the of airports Robotic Services works closely with many United Thermal Spray from 6 to 8 1/2 years, and then from 8 1/2 to 10product offerings: 650.634.4104 or visit UNITED Ground Handling Line than 1,400 pilotto provide total technical support that is second to none. more Maintenance training technicians allow us avionics MRO • Real-event evacuation KINGDOM Expertise youfirst CANADA landing gear, moving can count on providers handling, we canwe trust them on avoid AOGpart because do that asas a team of highly Hazardous and • Unitedin situations and save developed serviceengineering technicians money own Services’ department well. • FAA • CAA • skilled technicians. We strive to offer past 15 years, United is Equipped to Network stations events Engine 610,000- Monitoring program allows us to automatically in our Condition Parts Manufacturing Approval (PMA) extension demonstrates the FAA’s • Plasma or fire simulation and fire fighting • Inflight 16,000 operating cycles. The LHR with United’s own avionics andexchange • Fleet-specific fleet. you know firsthand systems We Pratt & Whitney inventory by allowing the to us atLine maintenance unitedsvcs.com. • GCAA • CAAC reach us • Our With capabilities at more than 110 airports worldwide, United Services years • We serve more than a repair process for Center, at the Landing Gear emergency conditions You•canoptions such as PMA parts that the industry leader in total customers money-saving also meet your needs La nd in g square-foot facility. Our 15+ • Arc wire toPDXnotthe reliability of our landing deliver effective MRO services; suppliers land only sea survival, and using gear repairs. • Ditching,itSEA and quality the right tools to flotation devices worldwide, Of course, develop takes alternatives confidence in 60 customers the trainingservice have provide,serviceable unserviceablewe they created aandhave been through Aircraft systemreview process, as well extended twin operations quality forward high pressureunique 4077/90 for allowing components for compressor For example, all work to be • our JCABstrict • • CAAS by e-mail at components@ ensures that your flights test your airline’s engines during flight, the tarmac. the results for any run smoothly, from the ticket counter to then analyze FRANCE own G ea r on-site resources avionics and high-tech and alerting Years ofcatch any to Door takes oxy-fuelU.S.A. MSP for majorEWR types landing gearpackages • Unitedparts, giving (HVOF) ORD material B777 providing in the industry. OEM Services was the first DTW customers it also and well-trained technicians. fleet • High-velocityslide operations MKE to overhaulBOS we’re confidentcase,trainingthat ®Canada’s and • Engine systems you’ll receive the irregularities. include: that a meet parts fromservices to at United previously bundle of inventory part Air . as unique repairsFor • KCASA the cost of material. We’re (ETOPS) flights flown. • more information, • CASA unitedsvcs.com. United Services’This performance trending PEK lets us experience options&that OAK money, than often improve& LGA (HPC) split under one roof. completed malfunctions that reduce We’ve SMF saveLAS more and 16 IND IAD PHL you can choose toany otheras • Inspectionservice, on reliable training is PIT SPAIN JFK NORTH DEN contact us at sameaffiliates’be repaired time and within 40 • NCAA JAPAN Flight Training components shops simu- as than 250,000 KOREA of most of our avionics SFO completed a training curriculum, type, more thanas varied mockup If you already have and durability. Before on the fleet that are lease a provider. itscould not work we needs at more also implementing Lean manufacturing principles that United’s 330,000 ETOPS • All of the various do when it developed than • Wind shear • DGCA • sign of a problemservice morepossible. KIX NGONRT STL 35 FAA-certified as early SOUTH SJC VCV engine performance we PORTUGAL • Engineeringinternational stations. A Star 847.700.1957 or visit High-Speed Tip Grinder our customers. on-going Thanks to our domestic andat classes stage maintenance KOREA ONT RIV technicians • Many of LAX repairs IAH or San Francisco and provide your own instructors. the budget—whetheror above FAA United performed it’s routine rail. wear in the seventh • SCASA • II/III • CATunitedsvcs.com. eliminate waste and at ECASA operations—resulting in operations add up to ATL The United Flight Training removable units Colorado, is the world’s line Center in Denver, annually, ranging from largest lators, with capabilities cabin NKX,a PMA part, we send it through in NZY & SAN Chicago, Denver, offeringperformed have been TPA JAX ATLANTIC OCEAN MOROCCO us streamline commitment to employee or•an emergency situation. repair is OEM- General maintenance training Canada PVG CHINA have MCO • Our safety record is • Optimized usage to create tightoftolerances for turbine and compressor rotor CANARY ISLANDS Alliance code-share asweld Air lower standards, as well partner, Services’ automated manu- • Unusual attitude You•can aircraft FAA also reach training facility, with ninefor providing a broadto the high-tech computerized and 26 full-flight FAA-certified simulators. fixed-base avionics • Procedural training trust with United. turn times andby e-mail at down time for customers. For less information, almost 2.1 million hours ALGERIA FLL 1,500 a rigorous technicalOEM Mexico RSW MIA review Gulf process— incorporated measuring device for optimal blade-tip clearances training, recruitment, THE BAHAMAS sharesFAA-approved We review customers a high level of and saves more • Associated laserinto among the best in TPE MEXICO and ofstandards. and attention facturer experience us • GCAA recovery componentsof flight-training pneumatic spectrum within an aircraft’s Airline-tested maintenance training of flight time. Airlines around the glo WESTERN SAHARA HNL Our years TAIWAN LIH going above and beyond FAA require- call 847.700.1064 or and retention, you will CUBA OGG MEX DOM. PUERTO manuals and service ground.handling@ • Environmentally controlled for optimum tolerances the industry. applicable safety, combined with Since service bulletins more than $300,000 for each partthe joining United • JAA/EASAor seen United Services ETOPS maintenance, ETOPS-certifie they HAWAII HAITI REP. RICO orexercises and certifications China hydraulic systems. MAURITANIA South Number of discrete (U.S.) KOA ments—to make sure it is comparable Sea BELIZE JAMAICA MALI to quality and in 1984, I’ve 847.700.3156, unitedsvcs.com. visit Effective and affordable aircraft maintenance programs that highly accom-finddepend on technicians GUATEMALA bulletins. United Services Carribean HONDURAS SENEGAL Sea PHILIPPINES units our avionics would have otherwise hadtonetwork, for each customer’s gear, added benefit of an expanded to replace. into a world-classJCAB provider—from engines, grow • MRO us at unitedsvcs.com. meeting and exceeding ETOPS requi H a nd li ng GAMBIA BURKINA orworks closely with thepart. We never superior to the OEM NICARAGUA plished teams are the EL SALVADOR GUINEA FASO GUINEA For more information, Grou nd COSTA RICA Proactive Repair Development difference hands-on experience. The United Services Strategies rule throughout our repair who possess up-to-the-minute technical knowledge and BISSAU be sure the most appropriate line maintenance,You•can also reach • United Services also helped develop many KCASA/AMO SJO CÔTE GHANA To troubleshoot, test, repair, recalibrate, • As the launch customer for Boeing 7 PANAMA technicians are offer customers a PMA part we wouldn’t COLOMBIA VENEZUELA SURINAME GUYANA SIERRA LEONE LIBERIA D’IVOIRE make United Services your one-stop shop high-tech components including contact us atat United Services’ prototype approval provides both. Our maintenance OEMs to help maintenance training us by e-mail BENIN for all your lineis covered. needs. avionics, and landing gear to ground handling and flight PW4090s is unequaled. Our engine work scope for the high-velocity oxy-fuel applications maintenance FRENCH GUIANA and recertify the avionic components that trained to repair • Aggressive development and our own of OEM and DER repairs avionics beserviceOCEAN installing onuniquely positions us in shops. In our comfortable TOGO 303.780.3600 or visit instructors are uniquelyanalysis ofbecause they have the ground handling Our operational experience PACIFIC bulletins and qualified honed their skills line.maintenance@ • (HVOF) process, a longer lastingtraining. Read more at unitedsvcs.com. confident you’ll center equipped to work on the PW4 We review configuration coating I N D O N E S I A ECUADOR flow through our facilities, United Services’ • Full technical review and aircraft. Weaddition, using PMA parts of prompt, safe, Approval (PMA) parts us about us and we’re understand in importance Manufacturing and flexible support. Parts market. In real aircraft,the real time, during BRAZIL operations. and high-tech compo- R ethatareplaces traditionalo d a y.plating on Services is us atonly solution you need. • On January 30, 2005, United’s PW20 for interchangeability t chrome decide United You can also reach p i r i n g f o r on For more information, unitedsvcs.com. PAPUA technicians use more than 30 sophisticated NEW GUINEA 55,000 working on maintenance component airline many PERU • Engineering expertise to review, develop, and implement nents unique partinstance, contact the saved United $24.5 million in 2005, manual (CMM) repairs. shops, for repairs automatic test equipment (ATE) stations, Coral Sea Annual volume of units WESTERN SAMOA • Diligencewe can pass on to ourserviceable material versus buying and appreciate • We have one of the industry’s most extensive routemost of ournew parts savings at finding repairs or customers. • eachgoal to constantly Our networks technicians M a ivarietyi of iengine fparts. The m o r ro w. customer n n g and utilize process is a n t a aircraft o r t o us by e-mail 866.UAL.5GEM. For GEM, call at 650.634.4104 or visit United Services—completed 1,094,2 each costing up to $3 million. This FIJI RAROTONGA Our training classes also featurecustomers’ existing piece part repair vendors • Ability tocustomer’s unique challenges. coordinate services with low instructor-student ratios; one-to-oneCHILE BOLIVIA the experience United has better for the engine and the environment, flight.training@ call us at unitedsvcs.com. Outside the U.S., cycles (consecutive flights) without a tested and/or repaired FRENCH POLYNESIA substantial investment makes it possible NEW CALEDONIA interactions are the norm. As a result, to offer facilities such as on theand 15 improve performance, cost, • Our worldwide presence enables us trainees can learn unique repair have been GRU GIG gates job PARAGUAY providing a its own fleet coating without working on more durable You can also reach unitedsvcs.com orYou can 001.650.876.1195. achievement set the IFSD record for AUSTRALIA in our avionics shop The same goes for part repair development and turn times has been metour renowned years or longer. also us by e-mail at engine. maintenance.training@ at for United Services to test myriad avionic strategies that not alongsatisfy stringent regulatory requirements, but ticket counters, only with thedetermine the most to environmental impact of chrome plating. also reach GEM by e-mail the commercial airline industry. Man and our experience has Services has a staff ground handling services. ARGENTINA as processes. United contain maintenance@ Tr a in in g unitedsvcs.com. components from diverse manufacturers. help your organization grown. costs and improve operational safety. URUGUAY cost-effective repair for you. William R. Norman gem@unitedsvcs.com or unitedsvcs.com. industry-leading IFSD rates as well. Fligh tky. SYD Tasman EZE Sea MVD through SITA at UAGEMUA. NEW ZEALAND ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2213 BR213 Senior Vice President, United Services 974-2292 FO292 CPI 0106-2 ©2006 United Air Lines, Inc. All Rights Reserved. ... under one sky. For more information, visit us on the Web at unitedsvcs.com. Everything you need ... e-mail: ground.handling@unitedsvcs.com Marketing program for United Services Tel: 847.700.1957 • Fax: 847.364.1849 P.O. Box 66100 • Chicago, IL 60666 USA sales brochures to include in the presentation folder are tailored for each prospect’s area of expertise United Services–WHQUS Ground Handling trai Th e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com Tel: 303.780.3600 • Fax: 303.780.5828
  • 8. E • Wei offer aM a i n t e n a n c e n g n e flexible portfolio of ground At a moment’s notice Top-flight A Meet our ground capabilities in metallurgical,of U T W O • United Services carries • Fleet-specificnetwork current or Decades chemical, and Flexible training from members United Services has on-site A competitive advantage Flight Training Unparalleled service. both FAA 121 and 145 nyone can failure analysis. Our technical experts can former United pilots with extensive real- examine parts to determine suit- handling services, as well as complete nited Services’ heurhen you need United Services ur ground engine Unbeatable quality. Un Specifications instruction support service experience. Mai nte nance Maintenance No matter where it happens—at a United Services line station or at one of our certifications and is claim their MRO Theworld experience Line Maintenance cause of their failure—findings that a ability for service or to find the root Network includes four FBOs offering United Services Focusing on landingby experienced, a natural line maintenance gear repairs is FAA-Certifiedgear landing Linecost-effective, Maintenance handling maintenance network members—United’s Global Emergency Maintenancea(GEM) teamsof recognized by aviation Unitedcapabilities are among has long record wide rangeused you can be of partner technical cases related Cost-effective to keepcapabilities. All are FAA-approved 145 Repair Station certificate step for United Services. With more than 40 Simulators overhaul That’s what you’ll get when you work w A •capable to substantiateusingthe MRO industry. to third-party vendors, Ground school instruction, computer- certified technicians at airports facilityand equipped repair Network can complete is servicesMRO be reliableoffers services Eng i ne Engine are ready to respond to any AOG situation. United Servicesbest in theonly a regulatory authorities the is one of world, innovative pilot training. We holders and high or other issues. Having this breadth of capabilities means are highlycockpit-mockup, and solutions. flyingauto-flight, insurance claims, based, respected in years of landing gear experience, coupled with throughout our system. services offer tailored to a range of to handle well as for your avionic our maintenance center in San Francis • 9 MRO, as meet fixed-base few global providers of on-call AOG assistance. Just give us a call, prove it. but we in 24 hours Providing maintenance and repaircustomers services that other MROs cannot. and approximately eight improve,of operational • Always looking to decades we survey in countries around the were pioneerscandeveloping • Flexibility is Air, based in California, has more than 18 yearsairlines in Executive central tooffer its for one of the world’s largestis of leader United Services can other types of trainers United Services® a experience comprehensive aircraft types, including your needs.other systems or advanced United • 26 full-flight computer- employees and the technical expertise a day, seven days a week, and we will be ready to send In our avionics shop, Flight our specialized teams requires an extensiveDiamond(APU) shopAs equipped with United Services, Air • Our auxiliary power unit Award winnerafor the pastof two test cells, experience, we have to gather insight on the current customers the knowledge and globe. Both commercial Operations Quality hasportfoliotoFAA list of capabilities. is landing gearfive years.with more been an ofarranging flight training, Inhave access ground theaddition customer overhaul Executive Services hasall controlledto both and solutions testing Airbus, Boeing, high-tech components, request. With our quick turn times and virtually anywhere in the world. In addition to emergency situations,these for example, our expertise you need. Our strength lies in our High-Tech Components and military aircraft Assurance (FOQA) standards youoffers on-call to the same and offer its maintenance United, as logistical support. allowing United Servicesquality services we give as well ensuring total emergency to routine customers APU testing in-house. how we can better meet their needs. Unitedcustomers. of our Services can McDonnell Douglas, Full-Flight and non- the technicalrepair, for on-wing aircraft flying again with a minimum o teams also perform scheduled maintenance at distant locations, covering the operators in the United used by airlinesspeak numbers around fleet Having servicesconsultants can Our advanced repair capabilities include: United Services’ we offer. management testyour aircraft. assistUnited Services to of experience, handling these for cells also enables youthan 40 years keep costs and ability to be competitive in a very tough Simulatorsengine types: following by Fleet and capabilities We Our regional jets. provide comprehensive technical capabilities United®, everything we do is backed by everything from small jobs to complicated repairs: • with simulatorcompetitive. a provide expert upon aircraft lineexpertise Whether what you seek is and provides commercial the proven maintenance JET Aircraftpurchasing cycle times Maintenance built More value, Services’ leading times, marketplace. United edge including States and abroad have globe, louder than words. and we build on that Enhancingbased on quick turn including: ability of include the also service a range solutions. Airbus planning assistance existingVegas and at locations across Florida. an ongoing supplement to your for installation, project our technicians and The company of in the industry is • CFM56-3 • chosen United Services Fuel-tank entry tradition year after year by • United Services has aLas of close to 200 inspectors who use the latest and ground support in staff to overhaul the engine types and can Never content to settle for just good en for their towing, MRO. engine and jacking 55,000 creating customized training management, maintenance, and quality emphasis on process also offers services or an entire range daily checks, and A-checks, and improvements. specializes in transit checks, in non-destructive testing. Our on-site facilities technology and innovations morereliability, and competitive costs. quality, convenience your reputation • 5 • PW2000 following A319/A320/A321 We • Global the service followingsupport train to handle types: fleet others leader in engine maintenance, repair, a • Taxiing, Precision Machining Avionics assurance. we have the what you need. andWe are constantly striving to of options, Just tell us ability repair borescope services, and battery and fluorescent and magnetic penetrant overhauls. • network 94 aircraft types: inch Boeing PW4000 • Borescope inspections for operators worldwide. Square footage of for ultrasonic immersion testing As a complement your landing gear to Whencan service to traditional MRO services, • We you work with United Services, as necessary. • Our shop is the only • Single point turning to meet your distinctivereduce customer costs, ensure • B737 The operator (strut seal failures, panel separations,San Francisco to tailor a program needs. With the means to provide • 2 • PW4000 112 inch B737-200 • Mechanical failures our etc.) Jett and grinding us to detect flaws in engine parts that are not visible to inspection allow Milling Care is a services at more than 110quality, and 12 countries, United •• ground handling California-based operation airports in maintenance services providing lower turn we also standards,of your of engineering OEM offer a full United team focusing become a part range Services’ program Airbus United Servicesservices • • Customer Line airline engine facility of Today, avionics and operate we own facility Strengthen your United States. The company performs times in the naked eye. safety net services, including, butcustomers the best onstandards, or of your not limited to: B757 • 4 • A319 We B737-300/400/500 also offer complete difference • Engine changes Services can take care of your customers fromefforttime they enter emergency throughout the continental (EDM) • Electric discharge machining an the to offer new customersthe terminal giving each anywhere in between. • Maintenance Network B777 • 2 • Ramp services the B747-200 a U.S. carrier to hold the • Sheet metal/composite repairs one of the world’s largest and • possibleServices is working with Parts a United experience. reliability analysis We can customize MRO service for A320 • CNC milling, turning, and passenger safety routine overnight checks, and we United’smaintenance including decades of the sameexperience, we provide on-call commitment to grinding to takeoff. Backed by our eight A-checks, aviation high-quality service is • Avionic component (All MTOW variants) the has approvals from International Organization As an MRO provider blade repairs and replacement advanced flight training Aclearlyof handling our aircraft support tailored to for United®. requests, is customized experience • Engine compressor most 30+ series of services Approval (PMA) suppliers to meet your needs and • 4 following APUs: B747-400 that is also an operator, support that is professional, timely, and needs. capable evident in all rigorous emergency provide your particular • Manufacturingprogram management Maintenance following agencies at Boeing • 3 • Operations B757 for Standardization (ISO) • Hydraulic line fabrication facilities. Visit the United standards. This could include a training Precision us to give the very best Full-scale your to meet each customer’s training courses for flight crews. service to enabling Welding we take pride in our ability customers. Our ability to • to create alternatives to OEM parts for Rogue unit identification and resolution GTCP331-200 specific locations: • 3 •more information, B737 9001:2000 certification. Maintenance we understand what Number of automatic • At United Services, Maintenance, located in Anchorage, Alaska, provides Pegasus Aircraft of approximately 20 skilled engineers who management B767-200/300 ER Flight Training Center in mockupsneeds. We can service youryour flight attendants solutionssuperior United Services Unitedmaintenance training program for the offers employees whothat interested customers, a cost savings will For• GTCP331-500 airlines are worldwide access to parts is facilitated through equipment (ATE) In all cases,looking for in test strategically Denver, Colorado, and you’re specificServices doesn’t just Pegasus maintains about theoriesrealistic with United technical cabins provide simply talk constant with of for 24-hour of aircraft • Manual GTAW (TIG) expertise.want to engine to OEM standards, United various provide communication • dedicated to developing areNo-fault-found operationalnew repairs and analysis be San Francisco, Chicago, requirements. fulfilling your • 3 • B747 at B777 CAA contact us It’s a standard we’ve met simulations service—we want capabilities areAndservice requirementsavionics quality andto ofemergencymaintenance, operations,we aggressively our has The benefitsofcoordinate situations. Such immersion-style training reinforces our GTAW welding between. themand crew our in pursuesaving extensive to in demonstrate readily observed performance: incan be passed on to you. and Denver, • Component configuration were previously PW901A each year since 1997, a maintenance Services likely stations used by our located United program. storerooms and OEM facilities.to find yourself rubbing • Extensive standards, or anywhere program automatic customers through scheduling, repair sources for parts that control • Cargo services B757 • CAAC 650.634.4104 or visit problem-solving skills traditional parts and importance 1,500 industry leader shop, where more thanand machines) the on about of being prepared for 170emphasizes work technicians made us an different parts, whereare technical assistancewith OEMs on • We state-of-the-art facilities are equipped • Other constantly working • B767 Capabilities signifying a commitment to Line avionics technicians qualitytime and launch customer for the Boeing 777 and has become an down alternatives to capabilities (Sciaky Welding unserviceable. This team can design a new We understand what from around the world. That’s because more than 70 shoulders with pilots it • United was a reducing flight delays. thesix specialized product centers. That means you can turn to us for We take unexpected.so that our customers have Our ground and salvaging and are all about provide handling services shop training. to repairingboth classroom parts, creating cost Training United Services holds us atCAAS • unitedsvcs.com. • Ground service continually updating and takes to keep one of repair sources, with B777 landing gear support. ground handling. repairs in • Electron beam welding in repair scheme—oftenServicesaas creative customization, and we in just few days— You•can also reach us B777 operators, including the U.S. Air Force, NASA, and the FAA, send their 170+ industry leader What’s also our customers. can help you We can more,dispatch instructors worldwide savings for United can be • Level C and for mainte- approvals D • equipment CASA improving our processes. world’s largest training.flying—safely and reliably—because it’s a job we pilots here for airlines a variety of has recognized the reliability of United Services avionics suite on for virtuallymaterial options when it • Resistance welding every computer and complex component commitment seriously this in the saving a part that mightstations worldwide with our solutions as inor otherwise requires. situation have to by e-mail at landing.gear@ Flight FAA A319, brazing courses 737, B747, B757, to include: in the quality • The attendant training may be designed B767, or in connection accessmaintenance center in San Francisco • Our needed parts for on-site instructionthe field training. • Entire phase of issued nancefacilitiesflight • and support DGCA • With United Services’ the Airbus torch A320, Boeing • Furnaceto maintaining their engines. and it shows comes United’s B777 landing gear overhauls. United Services is the first U.S. B777. beyou need only ramp a exchangewe can the replaced.componenthandling,some of do Just take look at program. unitedsvcs.com. perform every day. Our total fleet management capabilities combined with Technicians with and through our For by the information, •more following EASA GREENLAND ANC ICELAND If has the capability to overhaul B737, B757, maintenance operations ALASKA and broad range of our specialconvenientbothdeveloped:customer expertise and resources that. repairs we’ve ramp United Services United’s eight decades of operational experience and our team of skilled performing (U.S.) • Emergency procedures Hudson contact us at agencies: regulatoryairports) Each month, we conduct RUSSIA carrier to receive extensions on the time between overhauls for United B777 Bay We andIfB777need include: Wehelp you our These you gear in-house. andservice Types of these industry-leading also have chose courses agreements • ECASA (at select • Global airports visit backing each flight for the Robotic Services works closely with many United Thermal Spray from 6 to 8 1/2 years, and then from 8 1/2 to 10product offerings: 650.634.4104 or UNITED Line than 1,400 pilotto provide total technical support that is second to none. more Maintenance training technicians allow us avionics MRO • Real-event evacuation KINGDOM providers handling, we canwe trust them on avoid AOGpart because do that as well. Equipped to Network stations Expertise youfirst CANADA landing gear, moving can count on • Unitedin situations and save money serviceengineering technicians developed own Services’ department • FAA • CAA • Hazardous and us atLine maintenance unitedsvcs.com. past 15 years, United is Parts Manufacturing Approval (PMA) extension demonstrates the FAA’s • GCAA • Plasma or fire simulation and fire fighting • Inflight 16,000 operating cycles. The with United’s own avionics andexchange • Fleet-specific fleet. you know firsthand systems LHR events Engine 610,000- Monitoring program allows us to automatically • Our in our Condition years • We serve more than a repair process for We to inventory by allowing the Pratt & Whitney at the Landing Gear Center, • CAAC You•can also conditions emergency reach us the industry leader in total meet your needs La nd in g 15+ square-foot airline’s engines during flight, then analyze the results for any • Arc wire toPDXnotthe reliability of our landing deliver effective MRO services; suppliers land only sea survival, and using gear repairs. • Ditching,itSEA and quality the right tools to flotation devices worldwide, Of course, develop takes alternatives the trainingservice have provide,serviceable test your facility. Our confidence in 60 customers FRANCE unserviceablewe they created aand quality allowing for components for compressor For example, all work to be 4077/90 forward high pressureunique • JCAB • CAAS • Aircraft system by e-mail at components@ extended twin operations G ea r on-site resources avionics and high-tech and alerting Years ofcatch any to Door takes oxy-fuelU.S.A. MSP for majorEWR types landing gearpackages • Unitedparts, giving (HVOF) ORD material B777 providing in the industry. OEM Services was the first DTW customers it also and well-trained technicians. fleet • High-velocityslide operations MKE to overhaulBOS we’re confidentcase,trainingthat ®Canada’s and • Engine systems you’ll receive the irregularities. include: completed that one roof. parts fromservices to at United previously bundle of inventory part Air . For • KCASA more information, United Services’This performance trending PEK lets us experience • (HPC) split under a meet unitedsvcs.com. malfunctions • CASA (ETOPS) flights flown. options&that OAK money, than often improve& LGA We’ve SMF saveLAS more and 16 IND IAD PHL you can choose toany otheras • Inspectionservice, on time and within 40 reliable training PIT SPAIN JFK NORTH DEN contact us at sameaffiliates’be repaired when more than • NCAA JAPAN components shops simu- as than 250,000 KOREA of most of our avionics SFO completed a training curriculum, type, more thanas varied mockup If you already have and durability. Before on the fleet that are lease a provider. itscould not work we needs at it developed • All of the various do is • Wind shear • DGCA • sign of a problemservice morepossible. KIX NGONRT STL 35 FAA-certified as early SOUTH SJC VCV engine performance we PORTUGAL • Engineeringinternational stations. A Star 847.700.1957 or visit United’s 330,000 ETOPS High-Speed Tip Grinder our customers. on-going Thanks to our domestic andat classes stage maintenance KOREA ONT RIV line removable units annually, ranging from technicians • Many of LAX repairs IAH or San Francisco and provide your own instructors. the cabin NKX,a PMA part, we send it through in NZY & SAN Chicago, Denver, ATL budget—whetheror above FAA United performed it’s routine rail. wear in the seventh • SCASA • II/III • CATunitedsvcs.com. us at ECASA operations add up to lators, with capabilities ATLANTIC OCEAN MOROCCO PVG offeringperformed have been TPA JAX commitment to employee •an emergency situation. General maintenance training Canada orAlliance code-share asweld repair is OEM- CHINA have MCO • Our safety record is standards, as well partner, Air Services’ automated manu- • Unusual attitude You•can also reach FAA CANARY ISLANDS computerized avionics to the high-tech for providing a broad • Optimized usage to create tightoftolerances for turbine and compressor rotor FLL ALGERIA almost 2.1 million hours 1,500 a rigorous technicalOEM Mexico RSW MIA review Gulf process— incorporated measuring device for optimal blade-tip clearances training, recruitment, THE BAHAMAS • Procedural training trust with United. sharesFAA-approved We review customers a high level of For more information, • Associated laserinto among the best in TPE MEXICO us byGCAA at e-mail recovery componentsof flight-training pneumatic spectrum within an aircraft’s Airline-tested maintenance training Ourand ofstandards. and saves facturer experience and attention •847.700.1064 or of flight time. Airlines around the glo WESTERN SAHARA HNL years TAIWAN LIH going above and beyond FAA require- call and retention, you will CUBA OGG MEX DOM. PUERTO manuals and service ground.handling@ • Environmentally controlled for optimum tolerances the industry. applicable service bulletins to qualitythan $300,000 for each partthe more and safety, combined with they HAITI REP. RICO orexercises and certifications China hydraulic systems. South Number of discrete HAWAII (U.S.) KOA BELIZE JAMAICA MAURITANIA MALI • JAA/EASA 847.700.3156, or visit ETOPS maintenance, ETOPS-certifie ments—to make sure it is comparable Sea unitedsvcs.com. Effective and affordable aircraft maintenance programs that highly accom-finddepend on technicians GUATEMALA bulletins. United Services Carribean HONDURAS SENEGAL added benefit otherwise hadtonetwork, for each customer’s gear, would haveof an expanded to replace. us at JCAB • unitedsvcs.com. meeting and exceeding ETOPS requi Sea PHILIPPINES units our avionics H a nd li ng GAMBIA BURKINA orworks closely with thepart. We never superior to the OEM NICARAGUA plished teams are the EL SALVADOR GUINEA FASO GUINEA For morealso reach You•can information, Grou nd COSTA RICA Proactive Repair Development difference hands-on experience. The United Services Strategies rule throughout our repair who possess up-to-the-minute technical knowledge and BISSAU To troubleshoot, test, repair, recalibrate, technicians are SJO PANAMA CÔTE GHANA be sure the most appropriate • United Services also helped develop many KCASA/AMO • As the launch customer for Boeing 7 make United Services your one-stop shop VENEZUELA SURINAME SIERRA D’IVOIRE offer customers a PMA part we wouldn’t COLOMBIA GUYANA LEONE LIBERIA contact us atat United Services’ prototype approval provides both. Our maintenance OEMs to help maintenance training us by e-mail BENIN and recertify the avionic components that trained to repair • Aggressive development and our own of OEM and DER repairs avionics FRENCH GUIANA TOGO applicationsis covered. needs. oxy-fuel work scope for the high-velocity for all your line maintenance PW4090s is unequaled. Our engine beserviceOCEAN installing onuniquely positions us in shops. In our comfortable 303.780.3600 or visit instructors are uniquelyanalysis ofbecause they have the ground handling Our operational experience PACIFIC bulletins and qualified honed their skills • (HVOF) process, a longer lasting coating We review configuration line.maintenance@ I N D O N E S I A ECUADOR flow through our facilities, United Services’ • Full technical review and aircraft. Weaddition, using PMA parts of prompt, safe, Approval (PMA) parts center equipped to work on the PW4 understand in importance Manufacturing and flexible support. Parts us at unitedsvcs.com. technicians use more than 30 sophisticated PAPUA NEW GUINEA 55,000 market. In real aircraft,the real time, during BRAZIL operations. working on maintenance component and high-tech compo- airline many PERU • Engineering expertise to review, develop, and implement nents unique partinstance, R ethatareplaces traditionalo d a y.plating on for interchangeability t chrome p i r i n g f o r on For more information, unitedsvcs.com. You can us atreach contact also • On January 30, 2005, United’s PW20 saved United $24.5 million in 2005, manual (CMM) repairs. shops, for repairs automatic test equipment (ATE) stations, Coral Sea Annual volume of units WESTERN SAMOA • Diligencewe can pass on to ourserviceable material versus buying and appreciate • We have one of the industry’s most extensive routemost of ournew parts savings at finding repairs or customers. • eachgoal to constantly Our networks technicians M a ivarietyi of iengine fparts. The m o r ro w. customer n n g and utilize process is a n t a aircraft o r t o us by e-mail 866.UAL.5GEM. For GEM, call at 650.634.4104 or visit United Services—completed 1,094,2 each costing up to $3 million. This FIJI RAROTONGA Our training classes also featurecustomers’ existing piece part repair vendors • Ability tocustomer’s unique challenges. coordinate services with low instructor-student ratios; one-to-oneCHILE BOLIVIA the experience United has better for the engine and the environment, flight.training@ call us at unitedsvcs.com. Outside the U.S., cycles (consecutive flights) without a tested and/or repaired FRENCH POLYNESIA substantial investment makes it possible NEW CALEDONIA interactions are the norm. As a result, to offer facilities such as on theand 15 improve performance, cost, • Our worldwide presence enables us trainees can learn unique repair have been GRU GIG gates job PARAGUAY providing a its own fleet coating without working on more durable You can also reach unitedsvcs.com orYou can 001.650.876.1195. achievement set the IFSD record for AUSTRALIA in our avionics shop The same goes for part repair development and turn times has been metour renowned years or longer. also us by e-mail at engine. maintenance.training@ at for United Services to test myriad avionic strategies that not alongsatisfy stringent regulatory requirements, but ticket counters, only with thedetermine the most to environmental impact of chrome plating. also reach GEM by e-mail the commercial airline industry. Man and our experience has Services has a staff ground handling services. ARGENTINA as processes. United contain maintenance@ Tr a in in g unitedsvcs.com. components from diverse manufacturers. help your organization grown. costs and improve operational safety. URUGUAY cost-effective repair for you. gem@unitedsvcs.com or unitedsvcs.com. industry-leading IFSD rates as well. Fligh t SYD Tasman EZE Sea MVD through SITA at UAGEMUA. NEW ZEALAND ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2213 BR213Marketing program for United Servicessales brochures: each brochure details one specific area of service
  • 9. e. e Unparalleled servic Engine Maintenanc Unbeatable quality. Uns O • United Services carries • United Services has on-site capabilities in metallurgical, chemical, and en you work wi both FAA 121 and 145 failure analysis. Our technical experts can examine parts to determine suit- ur engine That’s what you’ll get wh Mai nte nance in San Francisc certifications and is ability for service or to find the root cause of their failure—findings that maintenance our maintenance center ical expertise a employees and the techn Specifications Maintenance recognized by aviation can be used to substantiate technical cases related to third-party vendors, facility offers complete Eng i ne Eng i ne turn times and regulatory authorities insurance claims, or other issues. Having this breadth of capabilities means request. With our quick A capable pacanner its customers services that otherairlines cannot. rt MRO, as well as a minimum of in countries around the United Services offer MROs aircraft flying again with Engine advanced computer- world’s largest is backed by e globe. Both commercial •iding auxiliary power d rep(APU) shopof the Our maintenance an unit air for one is equipped with two d Services, test cells, controlled testing and United®, everything we do Prov customer of Unite and military aircraft allowing tensive list of capabilitieitsAs a requires an ex United Services to offer s. customers APU testing in-house. d, ensuring total on-wing repair, for the operators in the United ty services we give Unite Having these the same qualienables United Services to keep costs lude: Never content to settle for just good eno you have access to test cells also ed repair capabilities inc and following engine types: cyclegementcompetitive.craft. Our advanc ance, repair, an States and abroad have fleet mana times for your air • CFM56-3 leader in engine mainten chosen United Services • United Services has a staff of close to 200 inspectors who use the latest for their engine MRO. technology and innovations in non-destructive testing. Our on-site facilities • PW2000 • Our shop is the only for ultrasonic immersion testing and fluorescent and magnetic penetrant • PW4000 94 inch airline engine facility of Precision Machining • PW4000 112 inch a U.S. carrier to hold the The operator inspection allow us to detect flaws in engine parts that are not visible to g International Organization difference the naked nin • Single point tureye. We also offer complete • Milling and grinding MRO service for the for Standardization (ISO) charge machining (ED M) 9001:2000 certification. As an MRO provider A ic disg, turning, and grinding • Electrcustomized experience following APUs: It’s a standard we’ve met that is also an operator, • CNC millin we understand what At United Services, we take pride in our ability to meet each customer’s of approximately 20 skilled engineers who • GTCP331-200 each year since 1997, to airlines are looking for in Pr specific Welding ecision needs. We can service your engine to OEM standards, United are dedicated to developing new repairs and • GTCP331-500 signifying a commitment a maintenance program. program standards, or anywhere in between. And we aggressively pursue repair sources for parts that were previously • PW901A continually updating and • Manual GTAW (TIG) We understand what it GTAW welding quality alternatives to traditional parts and unserviceable. This team can design a new improving our processes. • Extensive automatic United Services holds takes to keep one of the repair sources, soWeldiourmachines) have that ng customers repair scheme—often in just a few days— approvals for mainte- • With United Services’ capabilities (Sciaky world’s largest airlines flying—safely and reliably—because it’s a job we a variety of material options when it ng saving a part that might otherwise have to nance support issued expertise and resources • Electron beam weldi perform every day. Our total fleet management capabilities combined with comes ce maintaining their engines. to welding be replaced. Just take a look at some of the by the following backing each flight for the • Re sistan United’s eight decades of operational experience and our team of skilled zing special repairs we’ve developed: regulatory agencies: past 15 years, United is • Furnace and torch bra al technicians allow us to provide total technical support that is second to none. United Services works closely with many the industry leader in tot • United Services’ technicians developed Parts Thermal Spray • CAA extended twin operations RoboticManufacturing Approval (PMA) a repair process for the Pratt & Whitney • Our Engine Condition Monitoring program allows us to automatically suppliers to develop quality alternatives • CAAC (ETOPS) flights flown. 4077/90 forward high pressure compressor test your airline’s engines during flight, then analyze the results for any • Plasma parts, giving customers material to OEM • CAAS United’s 330,000 ETOPS (HPC) split case, a part that previously • CASA irregularities. This performance trending and alerting lets us catch any • Arc wire that save money, and often improve options operations add up to city oxy-fuel (HVOF) could not be repaired when it developed almost 2.1 million hours sign of a problem as early as possible. • High-veloperformance and durability. Before • DGCA engine wear in the seventh stage rail. United und the glob of flight time. Airlines aro • ECASA offering a PMA part, we send it through r -Speed Tip Grinde Highrigorous technical review process— Services’ automated weld repair is OEM- • FAA ETOPS maintenance, ET OPS-certified a d compressor rotor erances for turbine an and FAA-approved and saves customers OPS requir age tobeyond tight tol • Optimized us and create • GCAA meeting and exceeding ET going above FAA require- blade-tip clearances ng device for optimal more than $300,000 for each part they • JAA/EASA r for Boeing 77 • As sociated laser measuri is comparable erances ments—to make sure it • As the launch custome ed for optimum tol would have otherwise had to replace. • JCAB Our engine sh or onmenta to controll • Envirsuperior lly the OEM part. We never PW4090s is unequaled. • United Services also helped develop many • KCASA/AMO on the PW40 offer customers a PMA part we wouldn’t tegies center equipped to work lopment Stra applications for the high-velocity oxy-fuel United’s PW20 oactive Repair Deve on our own Pr be comfortable installing • On January 30, 2005, r i n g f o r t o d a y. repairs ed 1,094,28 val of OEM and DER (HVOF) process, a longer lasting coating United Services—complet • Aggressive developme using appro aircraft. In addition, nt andPMA parts of Pa Manufacturing Approval (PMA) parts R e p a ireplaces traditional chrome plating on For more information, ) without an that ro w . cycles (consecutive flights i variety of engine parts. o m o r and analysis 2005,rts M a an t a i n i n g f o r tThe process is contact us at • Full technical review million in saved United $24.5 d implement many uniqu e part repairs record for P savings we canrtise to review, develop, an ring expe pass on to our customers. 650.634.4104 or visit achievement set the IFSD • Enginee material ve rsus buying new parts better for the engine and the environment, ustry. Many the commercial airline ind us at unitedsvcs.com. repairs or serviceable • Diligence at finding ce part repair vendors You can also reach es as well. The same goes te se customers’ existing pie rvices withdevelopment providing a more durable coating without industry-leading IFSD rat • Ability to coordinafor part repair the environmental impact of chrome plating. us by e-mail at engine. and processes. United Services has a staff maintenance@ unitedsvcs.com. 974 -221 3 BR2 13 CPI 010 6-2 d. s, Inc. All Rights Reserve ©2006 United Air LineMarketing program for United Servicessales brochure: front of engine maintenance
  • 10. e. Unparalleled servic capabilities in metallurgical, chemical, and n e M a i and n a e urpassed safety. O • United Services carries • United Services has on-site E n g iboth FAA 121n t e145 n c Unb eatable quality. Uns failure analysis. Our technical experts can examine parts to determine suit- ur engine Mai nte nance certifications and is engine shop at ability for service en you work with United of their s’ or to find the root cause Service failure—findings that maintenance recognized by aviation That’s whatbe u’ll get wh yo can used to substantiate technical cases related ton 1,000 sk vendors, We have more tha third-party illed center in San Francisco. facility offers complete Eng i ne Eng i ne regulatory authorities our maintenance claims, or other issues. Having ility breadthle virtually any means insurance d flexib this to hand of capabilities the technical expertise an MRO, as well as n have your yees andServices can offer its customers servicescing, other MROs cannot. in countries around the emplo United competitive pri that we ca our quick turn times and advanced computer- request. With of globe. Both commercial • Our auxiliary power minimum of shop is equipped pense. As part unit (APU) downtime and ex with two test cells, controlled testing and flying again with a aircraftallowing United Services to offereight decades of operational in-house. e. experiencargest airlines and military aircraft cked by its customers APU testing on-wing repair, for the ®, everything we do is baf United Services, operators in the United United Having these test cells also enables United Services to keep costs and following engine types: ustry ed, ensuring total cycle times competitive.good enough, United Services is an ind ® States and abroad have t apabilities include: chosen United Services content Services for jusstaff of close overhaul (MRO): who use the latest Never United • to settle has ce, repair, and to 200 inspectors • CFM56-3 an a for their engine MRO. leader in engine mainten technology and innovations in non-destructive testing. Our on-site facilities • PW2000 • PW4000 94 inch • Our shop is the only for ultrasonic immersion testing and fluorescent and magnetic penetrant • PW4000 112 inch The operator e engine facility of airlininspection allow us to detect flaws in engine parts that are not visible to difference a U.S. canaked eye. the the rrier to hold We also offer complete International Organization MRO service for the As an MRO provider for A ndardization (ISO) experience Sta customized following APUs: that is also an operator, 9001:2000 certification. • GTCP331-200 At United Services, we take pride in our ability to meet each customer’s of approximately 20 skilled engineers who we understand what It’s a standard we’ve met • GTCP331-500 specific needs. We can service your engine to OEM standards, United are dedicated to developing new repairs and airlines are looking for in each year since 1997, • PW901A program standards, or to anywhere in between. And we aggressively pursue repair sources for parts that were previously a maintenance program. signifying a commitment qualityyalternatives to traditional parts and d unserviceable. This team can design a new We understand what it continuall updating an United Services holds repair sources, so that our customers have repair scheme—often in just a few days— takes to keep one of the improving our processes. approvals for mainte- world’s largest airlines flying—safely and reliably—because it’s a job we a variety of material options when it saving a part that might otherwise have to nance support issued • With United Services’ comes to maintaining their engines. be replaced. Just take a look at some of the expertise and resources perform every day. Our total fleet management capabilities combined with by the following special repairs we’ve developed: backing each flight for the United’s eight decades of operational experience and our team of skilled regulatory agencies: United Services works closely with many technicians allow us to provide total technical support that is second to none. past 15 years, United is • United Services’ technicians developed • CAA Parts Manufacturing Approval (PMA) al • Our Engine Condition Monitoring program allows us to automatically the industry leader in tot a repair process for the Pratt & Whitney • CAAC suppliersin operations to develop quality alternatives test your airline’s engines during flight, then analyze the results for any extended tw 4077/90 forward high pressure compressor • CAAS to OEM parts, giving customers material irregularities. This performance trending and alerting lets us catch any (ETOPS) flights flown. (HPC) split case, a part that previously • CASA options that save money, and often improve sign of a problem as early as possible. United’s 330,000 ETOPS could not be repaired when it developed • DGCA engine performance and durability. Before operations add up to wear in the seventh stage rail. United • ECASA offering a PMA part, we send it through almost 2.1 million hours rvices for regular Services’ automated weld repair is OEM- • FAA a rigorous technicalaround the globe turn to United Se s review process— of flight time. Airline and advice on and FAA-approved and saves customers • GCAA goingmaintenand beyond FAA require- rts or repairs, above ance, ETOPS-certified pad compressor rotor ETOPS ments—to make sure it OPcomparableents. is S requirem more than $300,000 for each part they • JAA/EASAclearances meeting and exceeding ET with PW4077s and would have otherwise had to replace. • JCAB or superior customer forpart. We 777s, our experience to the OEM Boeing never • As the launch line maintenance • United Services also helped develop many • KCASA/AMO offer customers aled. Our enwe e shop is the only air unequa PMA part ginwouldn’t PW4090s is engine. applications for the high-velocity oxy-fuel be comfortable installing the our 4000 series 112 inch on PW own ce nter equipped to work on intained by (HVOF) process, a longer lasting coating aircraft. In addition, using PMA2000 engine fleet—ma ry 30, 2005, United’s PW parts For more information, • On Janua hours and 188,700 that replaces traditional chrome plating on repairs y. saved United $24.5 million in 2005, combined flight completed 1,094,284 Repairing for toda contact us at United Services— (IFSD). This a variety of engine parts. The process is Approval (PMA) parts savingsnseccan pass on towithout an inflight shut down 650.634.4104 or visit we utive flights) our customers. o r ro w . oughout Maintaining for tom cycles (co att & Whitney engines thr better for the engine and the environment, us at unitedsvcs.com. ny unique part repairs achievement set the IFSD record for Pr e fleets hold providing a more durable coating without You can also reach buying new parts The same ial airfor e industry. Many of our other engin goes lin part repair development us by e-mail at engine. the commerc the environmental impact of chrome plating.ce part repair vendors and processes. United es as well. a staff Services has maintenance@ industry-leading IFSD rat unitedsvcs.com. 974 -221 3 BR2 13 Marketing program for United Services sales brochure: opening the engine maintenance brochure (tri-fold)
  • 11. O ••United Services carries United Services carries ••United Services has on-site capabilities in metallurgical, chemical, and United Services has on-site capabilities in metallurgical, chemical, and both FAA 121 and 145 failure analysis. Our technical experts can examine parts to determine suit- ur engine Mai nte nance both FAA 121 and 145 failure analysis. Our technical experts can examine parts to determine suit- ur engine Mai nte nance certifications and is certifications and is ability for service or to find the root cause of their failure—findings that ability for service or to find the root cause of their failure—findings that maintenance maintenance recognized by aviation recognized by aviation can be used to substantiate technical cases related to third-party vendors, can be used to substantiate technical cases related to third-party vendors, facility offers complete Eng i ne facility offers complete Eng i ne regulatory authorities regulatory authorities insurance claims, or other issues. Having this breadth of capabilities means insurance claims, or other issues. Having this breadth of capabilities means MRO, as well as MRO, as well as in countries around the in countries around the United Services can offer its customers services that other MROs cannot. United Services can offer its customers services that other MROs cannot. advanced computer- advanced computer- globe. Both commercial globe. Both commercial ••Our auxiliary power unit (APU) shop is equipped with two test cells, Our auxiliary power unit (APU) shop is equipped with two test cells, controlled testing and controlled testing and and military aircraft and military aircraft allowing United Services to offer its customers APU testing in-house. allowing United Services to offer its customers APU testing in-house. on-wing repair, for the on-wing repair, for the operators in the United operators in the United Having these test cells also enables United Services to keep costs and Having these test cells also enables United Services to keep costs and following engine types: following engine types: States and abroad have States and abroad have cycle times competitive. cycle times competitive. ••CFM56-3 CFM56-3 chosen United Services chosen United Services ••United Services has aastaff of close to 200 inspectors who use the latest United Services has staff of close to 200 inspectors who use the latest ••PW2000 PW2000 for their engine MRO. for their engine MRO. technology and innovations in non-destructive testing. Our on-site facilities technology and innovations in non-destructive testing. Our on-site facilities ••PW4000 94 inch PW4000 94 inch for ultrasonic immersion testing and fluorescent and magnetic penetrant for ultrasonic immersion testing and fluorescent and magnetic penetrant ••PW4000 112 inch PW4000 112 inch The operator The operator inspection allow us to detect flaws in engine parts that are not visible to inspection allow us to detect flaws in engine parts that are not visible to difference the naked eye. the naked eye. We also offer complete We also offer complete difference MRO service for the MRO service for the As an MRO provider As an MRO provider A customized experience following APUs: that is also an operator, A customized experience following APUs: that is also an operator, ••GTCP331-200 we understand what At United Services, we take pride in our ability to meet each customer’s At United Services, we take pride in our ability to meet each customer’s of approximately 20 skilled engineers who of approximately 20 skilled engineers who GTCP331-200 we understand what ••GTCP331-500 airlines are looking for in specific needs. We can service your engine to OEM standards, United specific needs. We can service your engine to OEM standards, United are dedicated to developing new repairs and are dedicated to developing new repairs and GTCP331-500 airlines are looking for in ••PW901A aamaintenance program. program standards, or anywhere in between. And we aggressively pursue program standards, or anywhere in between. And we aggressively pursue repair sources for parts that were previously repair sources for parts that were previously PW901A maintenance program. We understand what it quality alternatives to traditional parts and quality alternatives to traditional parts and unserviceable. This team can design aanew unserviceable. This team can design new United Services holds We understand what it United Services holds takes to keep one of the repair sources, so that our customers have repair sources, so that our customers have repair scheme—often in just aafew days— repair scheme—often in just few days— approvals for mainte- takes to keep one of the approvals for mainte- world’s largest airlines flying—safely and reliably—because it’s aajob we aavariety of material options when it variety of material options when it saving aapart that might otherwise have to saving part that might otherwise have to nance support issued world’s largest airlines flying—safely and reliably—because it’s job we nance support issued perform every day. Our total fleet management capabilities combined with comes to maintaining their engines. comes to maintaining their engines. be replaced. Just take aalook at some of the be replaced. Just take look at some of the by the following by the following perform every day. Our total fleet management capabilities combined with United’s eight decades of operational experience and our team of skilled special repairs we’ve developed: special repairs we’ve developed: regulatory agencies: regulatory agencies: United’s eight decades of operational experience and our team of skilled technicians allow us to provide total technical support that is second to none. United Services works closely with many United Services works closely with many technicians allow us to provide total technical support that is second to none. ••United Services’ technicians developed United Services’ technicians developed ••CAA CAA Parts Manufacturing Approval (PMA) Parts Manufacturing Approval (PMA) ••Our Engine Condition Monitoring program allows us to automatically aarepair process for the Pratt & Whitney repair process for the Pratt & Whitney ••CAAC CAAC Our Engine Condition Monitoring program allows us to automatically suppliers to develop quality alternatives suppliers to develop quality alternatives test your airline’s engines during flight, then analyze the results for any 4077/90 forward high pressure compressor 4077/90 forward high pressure compressor ••CAAS CAAS test your airline’s engines during flight, then analyze the results for any to OEM parts, giving customers material to OEM parts, giving customers material irregularities. This performance trending and alerting lets us catch any (HPC) split case, aapart that previously (HPC) split case, part that previously ••CASA CASA irregularities. This performance trending and alerting lets us catch any options that save money, and often improve options that save money, and often improve sign of aaproblem as early as possible. could not be repaired when it developed could not be repaired when it developed ••DGCA DGCA sign of problem as early as possible. engine performance and durability. Before engine performance and durability. Before wear in the seventh stage rail. United wear in the seventh stage rail. United ••ECASA ECASA offering aaPMA part, we send it through offering PMA part, we send it through Services’ automated weld repair is OEM- Services’ automated weld repair is OEM- ••FAA FAA aarigorous technical review process— rigorous technical review process— and FAA-approved and saves customers and FAA-approved and saves customers ••GCAA GCAA going above and beyond FAA require- going above and beyond FAA require- more than $300,000 for each part they more than $300,000 for each part they ••JAA/EASA JAA/EASA ments—to make sure it is comparable ments—to make sure it is comparable would have otherwise had to replace. would have otherwise had to replace. ••JCAB JCAB or superior to the OEM part. We never or superior to the OEM part. We never ••United Services also helped develop many United Services also helped develop many ••KCASA/AMO KCASA/AMO offer customers aaPMA part we wouldn’t offer customers PMA part we wouldn’t applications for the high-velocity oxy-fuel applications for the high-velocity oxy-fuel be comfortable installing on our own be comfortable installing on our own (HVOF) process, aalonger lasting coating (HVOF) process, longer lasting coating aircraft. In addition, using PMA parts aircraft. In addition, using PMA parts For more information, For more information, that replaces traditional chrome plating on that replaces traditional chrome plating on contact us at saved United $24.5 million in 2005, saved United $24.5 million in 2005, contact us at aavariety of engine parts. The process is variety of engine parts. The process is 650.634.4104 or visit 650.634.4104 or visit savings we can pass on to our customers. savings we can pass on to our customers. better for the engine and the environment, better for the engine and the environment, us at unitedsvcs.com. us at unitedsvcs.com. You can also reach providing aamore durable coating without providing more durable coating without You can also reach The same goes for part repair development The same goes for part repair development us by e-mail at engine. us by e-mail at engine. the environmental impact of chrome plating. the environmental impact of chrome plating. and processes. United Services has aastaff and processes. United Services has staff maintenance@ maintenance@ unitedsvcs.com. unitedsvcs.com.Marketing program for United Servicessales brochure: inside of engine maintenance
  • 12. for ents including Avionics Your total resource Engine Maintenance H i g h - Te c h C o m p o n components includ ing a A W O • United Services carries • United Services has on-site capabilities in metallurgical, chemical, and Unparalleled service. had its own both FAA 121 and 145 nyone can failure analysis. Our technical experts can examine parts to determine suit- Unbeatableurquality. Unsurpassedif safety.izationerhaul (MRO hen you need engine Imagine your organ Spe c if ic a tions Mai nte nance Mai nte nance certifications and is claim their MRO ability for service or to find the root cause of their failure—findings that cost-effective, maintenance maintenance, repair, an d ov recognized by aviation can be used to substantiate technical cases related to third-party vendors, That’s what you’ll getMRO complete with United Services’ enginecomponents, includin whenservices you work all of your aircraft shop at A capable partner capabilities are among reliable facility offers Eng i ne Eng i ne regulatory authorities insurance claims, or other issues. Having this breadth of capabilities means our maintenanceyour avionic Francisco. We have more than 1,000 skilledWhat would for center in San it improve your operations ? the best in the world, ed The supp airlines u ne MRO, as well as in countries around the Providing maintenance and repair for one of the world’s largestor t yo offer its customers services that other MROs d to but we can prove it. United Services can cannot. employees and the technical expertise and flexibility ps it’s timevirtuallynd out. systems or other advanced computer- Perha to handle you fou any ics shops are equippe globe. Both commercial requires an extensive list of shop, • d Services’ high-techunit (APU) shop avion In our avionics capabilities. As a customer of United Services, mponents andis equipped with twoat oucells, Our auxiliary power co test r request. Withcontrolled components, competitive pricing, we can have your high-tech testing and and our quick turn times Unite all. Just take a look aircraft flyingon-wing repair, for the of downtime and expense.®As n proof e most of th High-Tech Components and military aircraft for to the same quality services we giveyour needs, no matter how great or sm you have access example, these allowing ensuring total to offer its customers APU testing in-house. United, United Services United with a minimum again Services can United Services ca part vid meet operators in the United fleet management for your aircraft. Our advanced repair capabilitiesbilcells also enables United Services to keep costs and Having these test include: s: United®, everything we engine types: by eight decades y. Instead of investing your money do is backed of operational experience. numbers speak extensive list of capa itie provide comprehensive following facilit High-Tech Components estments and e including States and abroad have louder than words. cycle times competitive. More value, solutions. you n leverage our inv • to settle for just good enough, Unitedca CFM56-3 chosen United Services • United Services has a staff of close to 200 inspectors who use the latest Never content Services® Airbus and Boeing fleet services for theis an industry more convenience Avionics We • PW2000 following service the leader in engine maintenance, repair, and overhaul (MRO): for their engine MRO. 55,000 Precision Machining technology and innovations in non-destructive testing. Our on-site facilities ted Avionics Fleet Types Suppor • PW4000 94 inch aircraft types: Services MRO Specifications Square footage of • Single point turning for ultrasonic immersion testing and fluorescent and magnetic penetrant As a complement to traditional MRO services, shop is the only • Our • PW4000 112 inch Even better, as a United inspection d A320 for compone The operator • Airbus A319 anallow us to detect flaws in engine parts that are not visible to we also offer a full range of engineering Airbus of having a single resource including • Milling and our San Francisco grinding airline engine facility of the naked eye. 57, • Boeing 737, B747, B7 repairs with m difference • Electric discharge machining (EDM) avionics facility services, including, but not limited to: a U.S. carrierA319 complete We • also offer to hold the from trying to coordinate B767, and B777 sive capabilitie • CNC milling, turning, and grinding MRO service for the • A320 • Avionic component reliability analysis International Organization other vendors. Our exten As an MRO provider A customized iced rv experience 30+ following APUs: • Maintenance program management for Standardization (ISO) Aircraft Systems Se that is also an operator, Boeing we understand what Precision Welding automatic Number of At United Services, we take pride in our ability to meet each customer’s • approximately 20 skilled engineers who 9001:2000 • GTCP331-200 of Rogue unit identification and resolution certification. B737 Cost-effective • Avion ics airlines are looking for in test equipment (ATE) • Manual GTAW (TIG) specific needs. We can service your engine to OEM standards, United • Hydraulics areNo-fault-found analysis new repairs and It’s a standard we’ve met • dedicated to developing • GTCP331-500 B747 solutions a maintenance program. stations used bywelding • Extensive automatic GTAW our The benefits of our extensive capabilities areAnd we aggressively our avionics program standards, or anywhere in between. readily observed in pursue • Component configuration were previously each year since 1997, repair sources for parts that control • PW901A • B757 capabilities avionics Welding machines) (Sciaky technicians • Pneumatics quality alternatives to traditional parts and on about 1,500 different parts, shop, where more than 170 technicians work unserviceable. This team can design a new signifying a•commitmentholds • Other technical assistance B767 to With eight decades of We understand what it United Services • Electron beam welding gine accessories • Enin six specialized product centers. That means you can turn to us for repairs repair sources, so that our customers have repair scheme—oftenServicesacan help you continually approvals andmainte- in just few days— updating • B777 operational experience, takes to keep one of the What’s more, United for rate • Resistance 170+ welding for ical • Electrvirtually every computer and complex component in the avionics suite on a variety l of material options when it saving a part that mightstations worldwide improving our processes. issued otherwise have to we’ve developed a corpo world’s largest airlines flying—safely and reliably—because it’s a job we nance support • Mechanica A319, A320, Boeing 737, B747, B757, B767, or B777. the Airbus comes to replaceable units engines. maintaining their access needed parts in be replaced.component exchange program.• With Unitedmore information, Services’ culture that encourages • Furnace and torch brazing perform every day. Our total fleet management capabilities combined with Technicians • Engine line through our Just take a look at some of the expertise and resources For by the following innovation, leading us to United’s eight decades of operational experience and our team of skilled performing specialconvenient agreements help you repairs we’ve developed: contact us at agencies: regulatory that: Robotic Thermal Spray none. United Services works closely with many These backing 650.634.4104 or visit each flight for the develop repair strategies technicians allow us to provide total technical support that is second to avionics MRO Expertise you can count on (LRUs) avoid AOG situations and save money on • United Services’ technicians developed past 15 us at CAA Equipped to • Plasma Parts Manufacturing Approval (PMA) • United is years,unitedsvcs.com. inventory by allowing the Pratt & Whitney the industry can also reach us • Better utilize inventor ies • Our Engine Condition Monitoring program allows us to automatically a repair process for you to exchange You• leader in total CAAC meet your needs • Arc wire 15+ Avionics Systems Servic ed right tools to deliver effective MRO services; suppliers to develop quality the Of course, it not only takes alternatives unserviceable components for serviceable extended twin operations 4077/90 forward high pressure compressor • CAAS by e-mail at components@ • Minimize life-cy cle test your airline’s engines during flight, then analyze the results for any to also takes well-trained technicians. it OEM parts, giving customers material costs of aircraft parts United Services’This performance trending•and alerting Years ofcatch any irregularities. avionics and high-tech High-velocity oxy-fuel (HVOF) lets us experience • Flioptionsnagement money, and often improve ght ma that save parts from inventory at United®. (HPC) split case, a part that previously unitedsvcs.com. • CASA (ETOPS) flights flown. of most of our avionics erence could not be repaired when it developed United’s 330,000 ETOPS • DGCA • Reduce turn times on components shops service morepossible. sign of a problem as early as than 250,000 • Inertial refperformance and durability. Before High-Speed Tip Grinder technicians engine Thanks to our on-going wear in the seventh stage rail. United • ECASA intricate repairs line removable units annually, ranging from • Fuel control PMA part, we send it through operations add up to offering a turbine unications commitment to employee Services’ automated weld repair is OEM- almost 2.1 million hours • FAA • Increase component computerized avionics to the high-tech • Optimized usage to create tight tolerances for • Command compressor review process— rotor a rigorous technical recruitment, training, life spans components within an aircraft’s pneumatic • Associated 1,500 laser measuring device for optimal•blade-tip clearances going rad ar Weatherabove and beyond FAA require- and FAA-approved and saves customers of flight time.GCAA • Airlines around the globe turn to United Services for of parts regular • Environmentally controlled for optimum tolerances tteries and retention, you will more than $300,000 for each part they • JAA/EASA • Improve reliability or hydraulic systems. Number of discrete • Ba ments—to make sure it is comparable ETOPS maintenance, ETOPS-certified parts or repairs,mplex systems and advice on find that highly accom- would have otherwise had to replace. • JCAB and co units our avionics • Lighting nment teams are the or superior to the OEM part. We never light entertai plished meeting and exceeding ETOPS requirements. • Inf To troubleshoot, test, repair, recalibrate, Proactive Repair Development Strategies ctronic power controls part we wouldn’t ctronic flight controls and autopilot technicians are • Ele • United Services also helped develop manyAs the launch customer for Boeing 777s, our This pragmatic approach and • • KCASA/AMO experience with PW4077s offer customers a nts PMA • Ele rule throughout our repair ny on instrume and recertify the avionic components that • Aggressive trained to repair approval of OEM Navigati repairs installing on our own ght/voice recorders development and • and DER be comfortable ha only us to pioneer ma applications for the high-velocity oxy-fuel PW4090s is unequaled. Our engine shop is the s led airline maintenance • Fli shops. In our avionics (HVOF) process, a longer lasting coating center equipped to work on the PW4000 series 112s, somengine. ich have flow through our facilities, United Services’ Full technical review and analysis of Parts Manufacturingindicators (PMA) parts • • Cockpit Approval aircraft. In addition, using PMA partsand data acquisitiionhigh-tech compo-d a y. repair inch e of wh Repa ring for to and For more information, that replaces traditional chrome plating onOn January 30, 2005, United’s PW2000 engine come the industry stan- ts. d instruments technicians use more than 30 sophisticated Engineering 55,000 to review, develop, and implement many unique partmillion in 2005, ansaved United $24.5 repairs c o m p o n e ncontact us at or visit • be fleet—maintained by S a variety of h a s m a n y • expertise M a i nmosti of iourg f o r t o m o r ro w. u c c e s s engine parts. The process is United Services—completed 1,094,284 combined flight we are andppy to nents shops, for instance, automatic test equipment (ATE) stations, • Diligence atAnnual volume of units finding repairs or serviceable material savings buying new parts our customers. versus we can pass on to t a n n technicians 650.634.4104 dard. And hours ha 188,700 each costing up to $3 million. This Services Performed better for the engine and the environment, cycles (consecutive flights) without an inflight shut down FAA-approved us at unitedsvcs.com. provide our (IFSD). This • Ability to coordinate services with customers’ existing piece part repair vendors tested and/or repaired have been on the job 15 • Calibration providing a more durable coating without achievementcan alsoIFSD record for Pratt & Whitneysenginescustomers. You reach substantial investment makes it possible in our avionics shop sting • TeThe same goes for part repair development enance years or longer. set the us by e-mail at engine. solution to our throughout • Maint the environmental impact of chrome plating. commercial airline industry. Many of our other engine fleets hold for United Services to test myriad avionic • Repairprocesses. United Services has a staff and the maintenance@ components from diverse manufacturers. • Overhaul industry-leading IFSD rates as well. unitedsvcs.com. ©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2213 BR213 974 -225 7 BR2 57 CPI 010 6-2 d. s, Inc. All Rights Reserve ©2006 United Air LineMarketing program for United Servicessales brochures: back of engine maintenance / front of high-tech components
  • 13. for high-tech A W ents including Avionics Your total resource H i g h - Te c h C o m p o n nyone can components includ ing avionics hen you need claim their MRO ice, state-of-the-art cost-effective, tion had its own full-serv Imagine if your organiza servicing virtually capabilities are among l (MRO) shop, capable of reliable MRO services mainten ance, repair, and overhau w would the best in the world, ing complex avionics. Ho for your avionic all of your aircraft components, includ ur bottom line? but we can prove it. hat would it mean for yo systems or other In our avionics shop, it im prove your operations? W high-tech components, nd out. Perhaps it’s time you fou High-Tech Components High-Tech Components s are equipped to for example, these United Services cana look at our g your own MRO numbers speak st of the benefits of havin provide comprehensive United Services® can provide mo d personnel, y in capital equipment an including including louder than words. d of investing your mone MRO More value, solutions. facility. Instea se to acquire nose-to-tail 55,000 you can leverage ou r investments and experti more convenience We service the following . d Boeing fleet types we fly Avionics Avionics services for the Airbus an As a complement to traditional MRO services, aircraft types: Square footage of ce you’ll enjoy the convenien we also offer a full range of engineering Services MRO customer, our San Francisco Airbus Even better, as a United t repairs. That’s right, no headaches services, including, but not limited to: • A319 avionics facility of having a sin gle resource for componen ers or le equipment manufactur • A320 from trying to coord inate repairs with multip top shop. • Avionic component reliability analysis 30+ ities make us a true one-s other vend ors. Our extensive capabil • Maintenance program management Boeing Number of automatic • Rogue unit identification and resolution • B737 Cost-effective extensive capabilities are readily observed in our avionics test equipment (ATE) • No-fault-found analysis • B747 stations used by our The benefits of our • Component configuration control • B757 avionics technicians solutions more than 170 technicians work on about 1,500 different parts, shop, where • Other technical assistance • B767 in six specialized product centers. That means you can turn to us for repairs • B777 With eight decades of What’s more, United Services can help you 170+ for virtually every computer and complex component in the avionics suite on operational experience, access needed parts in stations worldwide the Airbus A319, A320, Boeing 737, B747, B757, B767, or B777. rate Technicians we’ve developed a corpo through our component exchange program. For more information, performing culture that encoura ges These convenient agreements help you contact us at ation, leading us to 650.634.4104 or visit avionics MRO innovExpertise you can count on avoid AOG situations and save money on Equipped to develop repair strategies that: inventory by allowing you to exchange us at unitedsvcs.com. You can also reach us meet your needs 15+ Of course, it not toriestakes the right tools to deliver effective MRO services; only unserviceable components for serviceable tter utilize inven • Beit also takes well-trained technicians. by e-mail at components@ Years of experience parts from inventory at United®. unitedsvcs.com. United Services’ avionics and high-tech • Minimize life-cycle components shops service more than 250,000 of most of our avionics costs of aircraft parts Thanks to our on-going line removable units annually, ranging from technicians • Reduce turn times on commitment to employee computerized avionics to the high-tech intricate repairs recruitment, training, 1,500 components within an aircraft’s pneumatic • Increase component and retention, you will or hydraulic systems. Number of discrete life spans find that highly accom- parts units our avionics • Improve reliability of plished teams are the To troubleshoot, test, repair, recalibrate, technicians are and complex system sment rule throughout our repair and recertify the avionic components that trained to repair ontrols and autopilot This pra gmatic approach shops. In our avionics flow through our facilities, United Services’ ders has led us to pioneer many and high-tech compo- technicians use more than 30 sophisticated 55,000 ion automatic test equipment (ATE) stations, rep airs, some of which have nents shops, for instance, industry stan- each costing up to $3 million. This m p o n e n t s . Annual volume of units become the most of our technicians h as many co S u c c e s s investment makes it possible tested and/or repaired dard. And we are happy to have been on the job 15 substantial in our avionics shop provid e our FAA-approved years or longer. for United Services to test myriad avionic solutions to ou r customers. components from diverse manufacturers. 974 -225 7 BR2 57 Marketing program for United Services sales brochure: opening the high-tech components brochure (tri-fold)
  • 14. A nyone can nyone can claim their MRO claim their MRO capabilities are among capabilities are among W hen you need hen you need cost-effective, cost-effective, reliable MRO services reliable MRO services the best in the world, the best in the world, for your avionic for your avionic but we can prove it. but we can prove it. systems or other systems or other In our avionics shop, In our avionics shop, high-tech components, high-tech components, High-Tech Components High-Tech Components for example, these for example, these United Services can United Services can numbers speak numbers speak provide comprehensive provide comprehensive