Social software and libraries


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  • The seminar, conducted­­­ by Centre for Distance Education Fellow Dr Jane Secker ( CLT , London School of Economics) will draw on evidence from the CDE-funded project Libraries and Social Software in Education (LASSIE) to review how libraries can best support students using new technologies. The project carried out a series of case studies using a number of web 2.0 tools such as blogs, social bookmarking, podcasting and social networking. It concluded that web 2.0 technologies could provide valuable information literacy support to distance learners. Consequently an online course for students studying at LSE through the external system was made available in Moodle. The course, IRIS (Improving you Reading and Information Skills), could be rolled out more widely in the University of London. It will be demonstrated during the seminar and there will then follow a discussion of how to build of this work and share expertise in this area.
  • The study was influenced for the concept of library 2.0 by Michael Habib, which places physical libraries as being somewhere between academic and social spaces. This is something we see more and more on campus – where students come to the library to study and socialise! And library buildings have changed considerably to reflect this – for example the Information Commons at University of Sheffield and the Saltire Centre at Glasgow Caledonian. We are even seeing coffee shops in our public libraries and I did a study tour of US libraries last year and picked up a number of tips about how academic libraries might develop as more students have laptops but want a place to study silently sometimes and work in groups at other times. However, library 2.0 is about whether this can be replicated in a virtual sense – so distance learners don’t come into the library – they use the VLE for their academic work, they use Facebook for socialising. We were interested in whether libraries could play a role in providing a third space in the virtual sense – and I don’t think we have a clear answer yet!
  • This second model shows Habib’s more developed model of academic library 2.0 which includes other external factors.
  • Lassie was also a great opportunity to try things out and experiment! It gave the project team experience of using lots of new tools
  • Log in details Username: irisguest Password: iris123
  • Social software and libraries

    1. 1. Lessons from Lassie: supporting library users at a distance Dr Jane Secker Centre for Learning Technology, LSE CDE Seminar: 6 th July 2010
    2. 2. Overview of talk <ul><li>The LASSIE Project overview and key outcomes: </li></ul><ul><ul><li>Literature review </li></ul></ul><ul><ul><li>Case studies </li></ul></ul><ul><ul><li>The project blog </li></ul></ul><ul><ul><li>Developing an information skills course: IRIS </li></ul></ul><ul><li>What does it tell us about distance learners and libraries? </li></ul><ul><li>Where are we going from here? </li></ul>
    3. 3. LASSIE <ul><li>Libraries and social software in education </li></ul><ul><li>Nine month project funded by University of London’s Centre for Distance Education </li></ul><ul><li>University of London project partners (+ OU) </li></ul><ul><li>Literature review to provide a snapshot of activity </li></ul><ul><li>Five case studies to explore different technologies </li></ul>Lassie filming on location in Florida. Photo courtesy State Archive of Florida
    4. 4. LASSIE Resources <ul><li>LASSIE literature review (Jan 2008) </li></ul><ul><li>Case studies on: </li></ul><ul><ul><li>Reading lists and social software </li></ul></ul><ul><ul><li>Resource sharing and social software </li></ul></ul><ul><ul><li>Citing and referencing podcast </li></ul></ul><ul><ul><li>Blogging and libraries </li></ul></ul><ul><ul><li>Facebook and libraries </li></ul></ul><ul><li>LASSIE blog – still running </li></ul><ul><li>Project website </li></ul>
    5. 5. Habib’s model of Library 2.0
    6. 6. Habib’s revised model
    7. 7. LASSIE – what worked? <ul><li>Literature review widely used & cited by library community </li></ul><ul><li>Many publications and conferences </li></ul><ul><li>Case studies showed the value of tools such as blogs, social bookmarking, podcasting, Facebook to enhance library services </li></ul><ul><li>Strength of project team </li></ul><ul><li>Value of the blog as a research tool </li></ul>
    8. 8. What went less well? <ul><li>Getting real distance learning students involved in the project </li></ul><ul><li>Limited feedback from students </li></ul><ul><li>Getting agreement at a senior level that web 2.0 tools are useful in libraries </li></ul><ul><li>Fast pace of change – so results date very quickly </li></ul>
    9. 9. Libraries and web 2.0 <ul><li>A lot of enthusiasm for new technology in some parts the library community: blogs, wikis, social bookmarking etc. </li></ul><ul><li>New technology can: </li></ul><ul><ul><li>Reach new audiences </li></ul></ul><ul><ul><li>Engage with users more effectively </li></ul></ul><ul><ul><li>Enhance services by allowing greater interaction and feedback </li></ul></ul><ul><li>Many issues including: privacy / data protection / copyright / staff development </li></ul>
    10. 10. Libraries & web 2.0 – 3 years on <ul><li>Web 2.0 has been a slow burn </li></ul><ul><li>Many libraries reaching conclusions about which tools they want to use after a period of experimentation </li></ul><ul><li>Starting to see new training courses offered to staff and students </li></ul><ul><li>Still a lot to learn </li></ul><ul><li>No real consideration of web 3.0 / semantic web as yet </li></ul>
    11. 11. Web 2.0 is good for: <ul><li>Community building </li></ul><ul><li>Sharing </li></ul><ul><li>Conversations </li></ul><ul><li>All help support and motivate distance learners </li></ul>
    12. 12. Supporting distance learners’ use of libraries <ul><li>LASSIE found many similarities between distance and full time students </li></ul><ul><li>Students experience of libraries is increasingly via the web </li></ul><ul><li>Physical libraries becoming increasingly social – should virtual libraries mirror this trend? </li></ul><ul><li>Echoed recent research that shows students lack information literacy skills (CIBER report; RIN report and others) </li></ul><ul><li>New technologies provide new opportunities for supporting distance learners </li></ul>
    13. 13. Developing IRIS <ul><li>IRIS (Improving your Reading and Information Skills) is a course for EMFSS (LSE) students on University of London external programme </li></ul><ul><li>Available in Moodle </li></ul><ul><li>Four modules on: reading and libraries, using the Online Library, improving search skills, advanced use of the internet </li></ul><ul><li>Also developed material on citing, referencing and plagiarism to go elsewhere </li></ul><ul><li>Over 400 students have accessed IRIS since launch in September 2008 </li></ul>
    14. 14. Screenshot from IRIS
    15. 15. The challenge.. <ul><li>Embedding information skills into the curriculum for full time students is challenging </li></ul><ul><li>Distance learners are more likely to need help, but less likely to receive it </li></ul><ul><li>Face to face training often not an option so we need to deliver this online </li></ul><ul><li>We shouldn’t assume they are the same as our full time students </li></ul><ul><li>Need to understand the needs of our distance learners </li></ul><ul><li>Need to work collaboratively in libraries </li></ul>
    16. 16. Free information literacy resources <ul><li>OpenLearn (OU) have various skills resources including Safari </li></ul><ul><li>JORUM Open have numerous information literacy resources </li></ul><ul><li>Nancy Graham from Birmingham has compiled a list of reusable IL content on a wiki </li></ul><ul><li>IL website lists many resources </li></ul>
    17. 17. What next? <ul><li>Evaluation of IRIS </li></ul><ul><ul><li>Need to gather feedback from students </li></ul></ul><ul><ul><li>Need to update course following changes to Online Library – now using Summon </li></ul></ul><ul><li>Potential to roll out IRIS to other parts of the External Programme – many of the modules are generic </li></ul><ul><li>Potential to share these resources and build on other projects that release open education resources on information literacy </li></ul>
    18. 18. Discussion <ul><li>In pairs discuss: </li></ul><ul><ul><li>What special library services do you offer your distance learners / non campus based students? </li></ul></ul><ul><ul><li>What web 2.0 initiatives are you using in your library to enhance services? </li></ul></ul><ul><ul><li>What have you tried and works? </li></ul></ul><ul><ul><li>What have you tried and rejected? </li></ul></ul><ul><ul><li>Are you training users on any aspects of web 2.0? </li></ul></ul><ul><li>Report back </li></ul>
    19. 19. <ul><li>Jane Secker. (2010) Copyright and E-learning: a guide for practitioners . Facet Publishing: London. </li></ul><ul><li>Chapter Five </li></ul>
    20. 20. LASSIE <ul><li>For more information contact: </li></ul><ul><li>[email_address] </li></ul><ul><li>Project website: </li></ul><ul><li> </li></ul><ul><li>Project blog: </li></ul><ul><li>http:// / </li></ul><ul><li>Delicious account: </li></ul>