Libraries and social  software: an overview Dr Jane Secker Centre for Learning Technology London School of Economics and P...
Outline of talk <ul><li>Based on findings from the LASSIE project </li></ul><ul><li>What does Web 2.0 mean for libraries? ...
LASSIE <ul><li>Libraries and social software in education </li></ul><ul><li>Nine month project funded by University of Lon...
Project Outputs <ul><li>Literature review  of libraries and social software and distance learners (draft and final version...
What is Web 2.0 <ul><li>Using web as a platform for  </li></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><li>Intera...
What is Library 2.0? From Michael Habib’s Flickr site (Licensed under Creative Commons):  http://www.flickr.com/photo_zoom...
Web 2.0: the issues <ul><li>Funding / resources </li></ul><ul><li>Security / privacy implications </li></ul><ul><li>Staff ...
Libraries need web 2.0 <ul><li>To stay current - changes in technology and how people use it </li></ul><ul><li>To make our...
Web 2.0 library catalogues <ul><li>Features include: </li></ul><ul><ul><li>User reviews and ratings </li></ul></ul><ul><ul...
Hennepin County Library
University of Huddersfield
RSS / news feeds <ul><li>Phil Bradley argues RSS underlies web 2.0 </li></ul><ul><li>A new way of reading the web </li></u...
LSE’s training portal
RSS from a blog RSS from a database
[email_address]
Libraries and blogging <ul><li>Libraries and librarians are starting to embrace blogging </li></ul><ul><li>Increasingly bl...
Madison-Jefferson County Public library  blog
Blogging in FE Libraries
Worcester: ILS Matters
Libraries and social bookmarking <ul><li>Sites like delicious allow users to share / access their bookmarks </li></ul><ul>...
LSE’s delicious pages
Stanford University
Using delicious in teaching
Libraries and social networking  <ul><li>OCLC 2007 report suggested libraries didn’t have a role to play in social network...
Facebook survey: October 2008 <ul><li>Carried out a short survey to find out why libraries were using Facebook </li></ul><...
Library pages in Facebook
University of  Warwick  – a case study <ul><li>Library links provide subject specific information for library users </li><...
Library Services in Second Life
Designing a Second Life Library <ul><li>Blank design sheet </li></ul><ul><li>Replicate campus buildings or open space? </l...
Other useful web 2.0 tools <ul><li>SlideShare  – share your powerpoints </li></ul><ul><li>Flickr –find images you can use ...
Key lessons from LASSIE <ul><li>You can teach an old dog new tricks! </li></ul><ul><li>Social software has the potential t...
Questions and issues… <ul><li>Can libraries ignore web 2.0 technologies and survive? </li></ul><ul><li>Can academics / tea...
Thanks for listening!  Jane Secker  [email_address] Further reading Bradley, P. (2007)  How to use Web 2.0 in your library...
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Libraries and Social Software: City University 2009

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Talk given to students at City University of Information Society course.

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  • Libraries and Social Software: City University 2009

    1. 1. Libraries and social software: an overview Dr Jane Secker Centre for Learning Technology London School of Economics and Political Science City University: 6 th February 2009
    2. 2. Outline of talk <ul><li>Based on findings from the LASSIE project </li></ul><ul><li>What does Web 2.0 mean for libraries? </li></ul><ul><li>What are the issues? </li></ul><ul><li>A snapshot of library activity related to web 2.0 technologies including: </li></ul><ul><ul><li>Web 2.0 catalogues </li></ul></ul><ul><ul><li>RSS technologies </li></ul></ul><ul><ul><li>Blogs </li></ul></ul><ul><ul><li>Social bookmarking </li></ul></ul><ul><ul><li>Social networking – Facebook and Second Life </li></ul></ul><ul><li>Conclusions </li></ul>
    3. 3. LASSIE <ul><li>Libraries and social software in education </li></ul><ul><li>Nine month project funded by University of London’s Centre for Distance Education </li></ul><ul><li>Several project partners </li></ul><ul><li>Literature review to provide a snapshot of activity </li></ul><ul><li>Five case studies to explore different technologies </li></ul>Lassie filming on location in Florida. Photo courtesy State Archive of Florida
    4. 4. Project Outputs <ul><li>Literature review of libraries and social software and distance learners (draft and final version) </li></ul><ul><li>Five case studies using social software to investigate how these technologies might enhance the experience of the distance (and full time) learner? </li></ul><ul><li>Conferences and publications </li></ul><ul><li>The project blog </li></ul>
    5. 5. What is Web 2.0 <ul><li>Using web as a platform for </li></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><li>Interactivity </li></ul></ul><ul><ul><li>Sharing </li></ul></ul><ul><ul><li>Storing information </li></ul></ul><ul><li>User generated content- blogs, wikis, social networks </li></ul><ul><li>Always connected </li></ul>
    6. 6. What is Library 2.0? From Michael Habib’s Flickr site (Licensed under Creative Commons): http://www.flickr.com/photo_zoom.gne?id=222296001&size=o
    7. 7. Web 2.0: the issues <ul><li>Funding / resources </li></ul><ul><li>Security / privacy implications </li></ul><ul><li>Staff development issues </li></ul><ul><li>Isn’t this all about social stuff and irrelevant to libraries? </li></ul><ul><li>Isn’t it just a bandwagon? </li></ul>
    8. 8. Libraries need web 2.0 <ul><li>To stay current - changes in technology and how people use it </li></ul><ul><li>To make our services more tailored to needs of users and more responsive </li></ul><ul><li>To compete with the likes of Amazon – user expectations </li></ul><ul><li>Because it offers new ways of communicating, community building & collaborating </li></ul>
    9. 9. Web 2.0 library catalogues <ul><li>Features include: </li></ul><ul><ul><li>User reviews and ratings </li></ul></ul><ul><ul><li>Tagging of items </li></ul></ul><ul><ul><li>Using loan data to make recommendations </li></ul></ul><ul><ul><li>RSS capability for example to generate new book lists </li></ul></ul><ul><li>All linked to overall trend to make library catalogues meet user’s expectations (largely based their use of Amazon) </li></ul>
    10. 10. Hennepin County Library
    11. 11. University of Huddersfield
    12. 12. RSS / news feeds <ul><li>Phil Bradley argues RSS underlies web 2.0 </li></ul><ul><li>A new way of reading the web </li></ul><ul><li>Content brought to you via a reader or aggregator </li></ul><ul><li>Great for keeping up to date </li></ul><ul><li>Content can be re-used elsewhere </li></ul><ul><li>The BBC have an excellent overview of what RSS is and how it works </li></ul>
    13. 13. LSE’s training portal
    14. 14. RSS from a blog RSS from a database
    15. 15. [email_address]
    16. 16. Libraries and blogging <ul><li>Libraries and librarians are starting to embrace blogging </li></ul><ul><li>Increasingly blogs used for Library news – can target specific audiences </li></ul><ul><li>LASSIE blog invaluable for reflection, comments, news </li></ul><ul><li>Requires a more informal written approach? </li></ul>
    17. 17. Madison-Jefferson County Public library blog
    18. 18. Blogging in FE Libraries
    19. 19. Worcester: ILS Matters
    20. 20. Libraries and social bookmarking <ul><li>Sites like delicious allow users to share / access their bookmarks </li></ul><ul><li>Excellent for resource sharing </li></ul><ul><li>Several libraries have developed their own social bookmarking tools </li></ul><ul><li>Several libraries using delicious to maintain lists of internet resources </li></ul><ul><li>Flexible, portable, customisable </li></ul><ul><li>Resources can be presented on the web / in a VLE etc </li></ul>
    21. 21. LSE’s delicious pages
    22. 22. Stanford University
    23. 23. Using delicious in teaching
    24. 24. Libraries and social networking <ul><li>OCLC 2007 report suggested libraries didn’t have a role to play in social networking </li></ul><ul><li>Despite this relatively high usage of sites such as Facebook by librarians </li></ul><ul><li>Groups used for professional networking </li></ul><ul><li>Pages can be created by organisations </li></ul><ul><li>Social networking has potential to reach and engage with users who might not come to the library - virtually or physically </li></ul><ul><li>The jury is definitely still out! </li></ul>
    25. 25. Facebook survey: October 2008 <ul><li>Carried out a short survey to find out why libraries were using Facebook </li></ul><ul><li>Results showed largely experimental although some libraries now have over 500 fans! </li></ul><ul><li>Many library related applications can be added to Facebook pages </li></ul><ul><li>A good way to promote events and keep users up to date </li></ul><ul><li>Adding RSS feeds to page and using blogs also popular </li></ul><ul><li>Findings slightly at odds with recent JISC survey of senior librarians </li></ul>
    26. 26. Library pages in Facebook
    27. 27. University of Warwick – a case study <ul><li>Library links provide subject specific information for library users </li></ul><ul><li>RSS feed from library blog to keep page looking fresh </li></ul><ul><li>Various library related applications on the page including a customised catalogue search </li></ul><ul><li>They don’t send out too many updates to fans – only really important things </li></ul><ul><li>Got help and advice from other librarians when setting up the page - experiment rather than spend lots of time planning a Facebook page </li></ul>
    28. 28. Library Services in Second Life
    29. 29. Designing a Second Life Library <ul><li>Blank design sheet </li></ul><ul><li>Replicate campus buildings or open space? </li></ul><ul><li>Expectations of our users – preference for talking to a real person </li></ul><ul><li>Communication methods </li></ul><ul><li>Technical expertise or buy products? </li></ul><ul><li>Help with searching, security, copyright, evaluation of information </li></ul>
    30. 30. Other useful web 2.0 tools <ul><li>SlideShare – share your powerpoints </li></ul><ul><li>Flickr –find images you can use under a creative commons licence </li></ul><ul><li>You Tube – liven up teaching sessions! </li></ul><ul><li>Google Reader or another feed reader to keep up to date with blogs and other sites with RSS </li></ul>
    31. 31. Key lessons from LASSIE <ul><li>You can teach an old dog new tricks! </li></ul><ul><li>Social software has the potential to reach out to users in new ways </li></ul><ul><li>Libraries and librarians need to continue to experiment with emerging technologies and many are keen! </li></ul><ul><li>Way ahead not clear but social software is important and not just a passing fad </li></ul><ul><li>The wiki way and beta is good! </li></ul>
    32. 32. Questions and issues… <ul><li>Can libraries ignore web 2.0 technologies and survive? </li></ul><ul><li>Can academics / teachers ignore web 2.0 technologies? </li></ul><ul><li>How do we cope with the staff development (and other) challenges? </li></ul><ul><li>Which tools do currently use / would like to use in your work or studies? </li></ul><ul><li>What does web 2.0 offer libraries in terms of teaching / information literacy? </li></ul>
    33. 33. Thanks for listening! Jane Secker [email_address] Further reading Bradley, P. (2007) How to use Web 2.0 in your library . Facet Publishing. Godwin, P and Parker, J. (2008) Information Literacy Meets Library 2.0. Facet Publishing. LASSIE blog: http:// elearning.lse.ac.uk/blogs/socialsoftware / LASSIE bookmarks: http://delicious.com/lse_lassie

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