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Libraries and Social Software: City University 2009
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Libraries and Social Software: City University 2009

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Talk given to students at City University of Information Society course.

Talk given to students at City University of Information Society course.

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  • 1. Libraries and social software: an overview Dr Jane Secker Centre for Learning Technology London School of Economics and Political Science City University: 6 th February 2009
  • 2. Outline of talk
    • Based on findings from the LASSIE project
    • What does Web 2.0 mean for libraries?
    • What are the issues?
    • A snapshot of library activity related to web 2.0 technologies including:
      • Web 2.0 catalogues
      • RSS technologies
      • Blogs
      • Social bookmarking
      • Social networking – Facebook and Second Life
    • Conclusions
  • 3. LASSIE
    • Libraries and social software in education
    • Nine month project funded by University of London’s Centre for Distance Education
    • Several project partners
    • Literature review to provide a snapshot of activity
    • Five case studies to explore different technologies
    Lassie filming on location in Florida. Photo courtesy State Archive of Florida
  • 4. Project Outputs
    • Literature review of libraries and social software and distance learners (draft and final version)
    • Five case studies using social software to investigate how these technologies might enhance the experience of the distance (and full time) learner?
    • Conferences and publications
    • The project blog
  • 5. What is Web 2.0
    • Using web as a platform for
      • Communication
      • Interactivity
      • Sharing
      • Storing information
    • User generated content- blogs, wikis, social networks
    • Always connected
  • 6. What is Library 2.0? From Michael Habib’s Flickr site (Licensed under Creative Commons): http://www.flickr.com/photo_zoom.gne?id=222296001&size=o
  • 7. Web 2.0: the issues
    • Funding / resources
    • Security / privacy implications
    • Staff development issues
    • Isn’t this all about social stuff and irrelevant to libraries?
    • Isn’t it just a bandwagon?
  • 8. Libraries need web 2.0
    • To stay current - changes in technology and how people use it
    • To make our services more tailored to needs of users and more responsive
    • To compete with the likes of Amazon – user expectations
    • Because it offers new ways of communicating, community building & collaborating
  • 9. Web 2.0 library catalogues
    • Features include:
      • User reviews and ratings
      • Tagging of items
      • Using loan data to make recommendations
      • RSS capability for example to generate new book lists
    • All linked to overall trend to make library catalogues meet user’s expectations (largely based their use of Amazon)
  • 10. Hennepin County Library
  • 11. University of Huddersfield
  • 12. RSS / news feeds
    • Phil Bradley argues RSS underlies web 2.0
    • A new way of reading the web
    • Content brought to you via a reader or aggregator
    • Great for keeping up to date
    • Content can be re-used elsewhere
    • The BBC have an excellent overview of what RSS is and how it works
  • 13. LSE’s training portal
  • 14. RSS from a blog RSS from a database
  • 15. [email_address]
  • 16. Libraries and blogging
    • Libraries and librarians are starting to embrace blogging
    • Increasingly blogs used for Library news – can target specific audiences
    • LASSIE blog invaluable for reflection, comments, news
    • Requires a more informal written approach?
  • 17. Madison-Jefferson County Public library blog
  • 18. Blogging in FE Libraries
  • 19. Worcester: ILS Matters
  • 20. Libraries and social bookmarking
    • Sites like delicious allow users to share / access their bookmarks
    • Excellent for resource sharing
    • Several libraries have developed their own social bookmarking tools
    • Several libraries using delicious to maintain lists of internet resources
    • Flexible, portable, customisable
    • Resources can be presented on the web / in a VLE etc
  • 21. LSE’s delicious pages
  • 22. Stanford University
  • 23. Using delicious in teaching
  • 24. Libraries and social networking
    • OCLC 2007 report suggested libraries didn’t have a role to play in social networking
    • Despite this relatively high usage of sites such as Facebook by librarians
    • Groups used for professional networking
    • Pages can be created by organisations
    • Social networking has potential to reach and engage with users who might not come to the library - virtually or physically
    • The jury is definitely still out!
  • 25. Facebook survey: October 2008
    • Carried out a short survey to find out why libraries were using Facebook
    • Results showed largely experimental although some libraries now have over 500 fans!
    • Many library related applications can be added to Facebook pages
    • A good way to promote events and keep users up to date
    • Adding RSS feeds to page and using blogs also popular
    • Findings slightly at odds with recent JISC survey of senior librarians
  • 26. Library pages in Facebook
  • 27. University of Warwick – a case study
    • Library links provide subject specific information for library users
    • RSS feed from library blog to keep page looking fresh
    • Various library related applications on the page including a customised catalogue search
    • They don’t send out too many updates to fans – only really important things
    • Got help and advice from other librarians when setting up the page - experiment rather than spend lots of time planning a Facebook page
  • 28. Library Services in Second Life
  • 29. Designing a Second Life Library
    • Blank design sheet
    • Replicate campus buildings or open space?
    • Expectations of our users – preference for talking to a real person
    • Communication methods
    • Technical expertise or buy products?
    • Help with searching, security, copyright, evaluation of information
  • 30. Other useful web 2.0 tools
    • SlideShare – share your powerpoints
    • Flickr –find images you can use under a creative commons licence
    • You Tube – liven up teaching sessions!
    • Google Reader or another feed reader to keep up to date with blogs and other sites with RSS
  • 31. Key lessons from LASSIE
    • You can teach an old dog new tricks!
    • Social software has the potential to reach out to users in new ways
    • Libraries and librarians need to continue to experiment with emerging technologies and many are keen!
    • Way ahead not clear but social software is important and not just a passing fad
    • The wiki way and beta is good!
  • 32. Questions and issues…
    • Can libraries ignore web 2.0 technologies and survive?
    • Can academics / teachers ignore web 2.0 technologies?
    • How do we cope with the staff development (and other) challenges?
    • Which tools do currently use / would like to use in your work or studies?
    • What does web 2.0 offer libraries in terms of teaching / information literacy?
  • 33. Thanks for listening! Jane Secker [email_address] Further reading Bradley, P. (2007) How to use Web 2.0 in your library . Facet Publishing. Godwin, P and Parker, J. (2008) Information Literacy Meets Library 2.0. Facet Publishing. LASSIE blog: http:// elearning.lse.ac.uk/blogs/socialsoftware / LASSIE bookmarks: http://delicious.com/lse_lassie