The 7" edit of my slides from Webstock 2010.
The talk was very much aimed at small web teams working in government and the non-profit sectors - where there isn't a 70 developers, or even 7 - and you're lucky to get just 1 - some of the time!
In a departure from the usual - "here's our shiny new stuff" talk - these slides accompanied a talk about real meat & potatoes stuff - analytics, personas, and the like.
The key question in the talk - how might you start to track actual site users and match them with the personas you have been using in the design phase?
(It is a 7" edit because I've taken out backgrounder slides and shuffled a few to make it a bit clearer without audio!)
Seb Chan - http://www.powerhousemuseum.com/dmsblog/