Common Excuses Why Companies Have Yet to Embrace Social MediaPresentation Transcript
Common Excuses Why Companies Have Yet To Embrace Social Media Presented by: David Wallace CEO/Founder - SearchRank
1. Lack of Control Within social media environments, companies are afraid that their customers will talk about them or even worse… to them.
2. No One To Monitor Having social media profiles is like having little web sites that need constant monitoring.
3. No Money! Unless you are going to do a customized theme or develop a widget, it cost nothing to set up and get involved in social media.
4. Corporate Red Tape When every decision a company makes has to go through multiple processes, it’s no wonder why some are slow to get involved in social media.
5. Blogging Excuses
We Cannot Afford To Install a Blog
We Have No One To Write For Us
We Have Nothing To Say
Examples of “What You Can Say”
Cover news in your specific industry
Write opinionated posts related to news and events
Announce new products and/or special offers
Write in-depth product reviews
Highlight customer testimonies and praise
Do a Q&A style of post to deal with common inquiries
Publish company news - more personal, the better
1. Branding Opportunities
In the same manner that it is important for companies to make sure they have all the various domain names that relate to their brand, it is now equally important to make sure they secure their brand on social media sites - at least popular ones.
2. Build Link Popularity
Link back to your original web site within the social media sites you set up.
Once you get these various social media profiles indexed, they will count as inbound links to your main site.
3. Attracting Traffic
Depending on the industry you are in, social media and networking sites can send quality traffic to your site.
Examples: Entertainment Industry and MySpace
“ Will It Blend” series on YouTube
4. Interaction With the Public
One of the biggest fears - the transition from "talking to" customers to "interacting with" customers.
Interaction not just about dealing with bad mojo but also taking advantage to bring further attention to products, services, company news or even put a personal face on the company.
5. Networking Opportunities
Trying to be the lone ranger of your industry is not always the most productive way of running your business.
6. Control the SERPs For Your Brand and Product Names
Utilizing your own web site(s), social media properties and even blogs, you can literally control the first 3 pages of search results for your brand and product names.
Don’t let fear of the unknown keep you from protecting your brand and taking advantage of all the advantages social media can bring to your business.
If you have a web site, you should have a blog. Don’t just speak AT your customers, speak WITH them.
If you don’t see the benefits of link building, being able to interact with people, networking opportunities, controlling the SERPs and attracting traffic via social media, at least go out there and secure your branding.