Now that you know the needs of the community its time to develop a plan to meet those needs
Transcript of "Volunteer Management Success Using Technology"
Volunteer Management Success Using Technology
Professional Story UNCW – Computer Science and Psychology Corning GE Global Nuclear Fuel Small Business Consulting netCorps TechEffect
Volunteer Story Founded Amnesty International at UNCW – Darfur Campaign – Global Awareness Week – Annual SOA Protest – Currently in year 9 of existence The Full Belly Project ZenVC / Baba Tree International Urban Ministries of Durham Project LIFT
Project LIFT cultivates an effective and well-connected nonprofitcommunity in the Triangle area by sharing knowledge andresources, convening capacity-building events and fosteringcollaborative relationships. • Resource Sharing • Collaboration • Capacity Building
Project LIFT - History Brainchild of Angel Wright-Lanier Organized and run by AmeriCorps VISTA volunteers Originally a City of Raleigh Project, now independent Launch w/ Resource Raleigh conference in March 2010 Quickly growing board on track to double in 2012 Recently Held 3rd Annual Volunteer & Internship Fair
Why does it matter? Of 1,005 respondents in 2009* – 4 in 10 Volunteered in Past 12 Months – Of them, 49% 1/mo or more frequently – On Avg, donated 10x more than non- volunteers – 67% Donate to same place they volunteer*See Last Slide for 2009 Fidelity Report
Types of Volunteers Admin/General Volunteers Staff-like Volunteers Interns
Overview – Types of Software Recruitment Management Retention
Recruitment Principle 1: Focus on People Attract & Acquire
Recruitment Principle 2: Incrementally Increase Information Requested VolunteerMatch, Idealist, Activate Good What systems do you use for recruitment?
Management CRM or VMS? What are you using and how is it working for you?
Management Principle 3: Trial and Error NTEN, Idealware, and Techsoup NTEN 2011 Data Ecosystem Survey Idealware/Techsoup Consumers Guide Jayne Craven’s Listing of Software
Retention Principle 4: People want to connect & contribute in meaningful ways, and be acknowledge for it Social Media – Facebook – eNews – Blog/Website Engage Volunteers in Process
Retention How have you acknowledged volunteers for their efforts?
Further Information NTEN 2009 Data Ecosystem Survey NTEN 2011 Data Ecosystem Survey Idealware VMS Consumers Guide Jayne Cravens VMS Listing 2009 Fidelity Charitable Giving Report Idealware Volunteer Software: Further Reading NCTech4Good
Homework What will be your next action? Why is this action important? By when will you complete it?