What Is Mike2.0

An overview of the MIKE2.0 Methodology A brief overview of MIKE2.0 and how it can be used for implementing Governance 2.0 Sean McClowry [email_address]

Our view is that information management is a “complexity challenge”

Phenomenal growth of raw data and derived information

Information assets in constant flux across the enterprise

Efforts to increase visibility and access to relevant data and information are expensive, ROI can be difficult to measure

Federation is a significant factor in complexity, and many “corporate assets” are in the cloud outside the enterprise

True business insight still very hard to attain and quality is a huge problem

Introducing required cultural and organizational changes is very difficult, especially in more mature organizations

Information technologies have moved to the “sharp end” of innovation which presents opportunities and challenges

The Approach Content Model omCollab Case Studies The Challenge Call to Action

We believe the industry needs a new form of standard to meet this challenge

Better standards and transparency are needed to increase confidence and enable opportunities

Processes and standards for managing and reporting data and information have not kept pace – everyone has “their” way

Many problems are solved through informal networks – we need to link formal structures to these networks

We want organizations to begin to develop a competency for Information Development

We aim to re-shape the industry by creating the standard

An open and collaborative approach is the key to delivering a standard for such a complex problem

MIKE2.0 is the open source “face” to BearingPoint’s IM Solution Suite www.openmethodology.org MIKE2.0 (Methodology for an Integrated Knowledge Environment) The Approach Content Model omCollab Case Studies The Challenge Call to Action

The core of our approach is based around an open source framework

A free standard you can apply to any project

Evolves and improves over time

Open

A systematic approach to solving information complexity

Links together all Information Management projects

Technology independent solutions

Consultative

Architecture and governance frameworks

Reduce cost with already-built assets

Leverage assets already shown to work on similar problems

Accelerated

Shared Open Assets

Wikis (most)

Blogs

Open source code (most)

Wikipedia articles

IM sites

Write access to all (typically with some controls)

Open Methodology

Phases, Activities and Tasks

Architecture Framework

Governance Framework

Core Solution Offerings

Business Solution Offerings

Product Solution Offerings

Some Supporting Assets

Open access to all (with access controls on editing)

Shared Private Assets

White Papers

Research and Academic pieces

Blogs

Web-Based Tools

Read access to all

Private Assets

Project Assets

Detailed Estimating Models

Some strategic/detailed assets

Only accessible to internal users

Activity or Task Level Architectural Component Supporting Asset Asset Maturity Level Searchable Assets mapped through a Common Meta-Model Solution Level Asset Tagging and Integrated Search

An open and collaborative methodology is an innovative new approach

We believe an open approach to information management is the best model for an increasingly connected world.

MIKE2.0 is a public, open source delivery methodology that provides a common industry standard for Information Development

The community based approach is being used for developing new theories in information management

The approach provides an open methodology framework that can applied for other business challenges

We introduce new techniques for collaborative governance where organizations can create mashups to MIKE2.0

This open community is used to develop the standard for Information Development Information Management assets on the web The Integrated Content Repository MIKE2.0 provides a collaborative community for information management professionals. Users of MIKE2.0 can apply it any type of IM problem, to look for new ideas, deliver projects or look for best practices. Individuals can contribute directly to MIKE2.0 wiki to help shape the standard in a collaborative fashion. Web 2.0 Users can submit and rate their favorite information management assets to understand leading practices and put them in a common context. Company A Company B Company C Enterprise 2.0 Enterprise 2.0 techniques and technologies can be used to build collaborative solutions for information management. Companies mashups of content on the web and their internal assets to provide a complete solution for information management. MIKE2.0 provides an open and collaborative framework for information management open to anyone to be contributor. MIKE2.0 allows companies to leverage a common approach for all engagements. omCollab is the technology that runs the MIKE2.0 site. The Approach Content Model omCollab Case Studies The Challenge Call to Action

The MIKE2.0 approach has been widely recognized by the industry The Approach Content Model omCollab Case Studies The Challenge Call to Action “ BearingPoint ... has created a clever, differentiated strategy, which should help the firm and its clients to understand the source of value creation for these types of consulting relationships.” − IDC “ Comparable to MIT’s approach to IP... and adding greatly to the discussion about the value of consulting.” − IDC Source: IDC, "BearingPoint's Turnaround: Will Doing Things Right Be Enough in Today's Market?" Doc # 207247, June 2007. Have based their Enterprise 2.0 specialist certification program around the MIKE2.0 Solution Offering and use the overall approach as a training case study. “ BearingPoint has open sourced its information architectures and methodology – something called MIKE2.0….I salute [t]his vision, and am looking forward to have IBM contributing to MIKE2.0’s success.” − Anant Jhingran, VP and CTO, IBM’s Information Management Division Source:http://jhingran.typepad.com/anant_jhingrans_musings/2007/10/information-man.html In Groundswell: Winning in a world transformed by social technologies, authors Charlene Li and Josh Bernoff present a case study on MIKE2.0. The book describes the value it brings to client-consultant collaboration. http://www.forrester.com/Groundswell Standards Bodies Analyst Recognition Industry Leaders Recent Publications http://www.aiim.org/documents/education/E20/E20Specialist.pdf

The solution scope for MIKE2.0 covers all of Enterprise Information Management Our Approach Content Model omCollab Case Studies The Challenge Call to Action Information Management Composite Solution Offerings Information Sharing Enterprise 2.0 Governance 2.0 Agile Information Development Information Management Strategy Data Driven IT Transformation Access, Search & Delivery Enterprise Data Management Information Strategy, Architecture & Governance Enterprise Portals & Information Delivery Enterprise Search Mobile Device Access Data Warehousing Master Data Management Customer Data Integration Data Quality Improvement Information Governance SOA, EII & Model Driven Architecture Enterprise Data Management Strategy Enterprise Content Management Strategy Enterprise Information Assessment Information Asset Management Information Lifecycle Management Information Security Metadata, Taxonomy Cataloging Workflow Information Management Access Monitoring & Control Data Center Management Information System Usability Data Migration Information Mgmt COE & Shared Service Model Enterprise Content Management Document Management Records, Contracts, and IP Management ERP Document Mgmt Integration Digital Asset Management Web Content Management Collaboration, COI and Knowledge Capture BI and EPM Enterprise Performance Management Operational Business Intelligence Predictive Analytics

Logical best practices integrate to business and technology-specific assets Our Approach Content Model omCollab Case Studies The Challenge Call to Action Information Management Solution Suite Delivered through a Collaborative Approach Sets the new standard for Information Development through an Open Source Offering Enterprise Information Management Core Solution Offerings by Solution Capabilities Commercial & Open Source Product Solutions Access, Search and Content Delivery BI and EPM Information Asset Management Business Solutions Enterprise Data Management Enterprise Content Management Information Strategy, Architecture and Governance

Information Management Solution Suite Delivered through a Collaborative Approach Sets the new standard for Information Development through an Open Source Offering Enterprise Information Management A core competency for Information Development brings together all solutions Our Approach Content Model omCollab Case Studies The Challenge Call to Action Commercial & Open Source Product Solutions Business Solutions Core Solution Offerings by Solution Capabilities Overall Implementation Guide Supporting Assets Governance Framework Architecture Framework Foundational Solutions Usage Model

omCollab is based on a foundation of the leading collaborative technologies and provides the following capabilities

Wiki to collaboratively create and share content (based on MediaWiki which powers Wikipedia , the world's largest Wiki)

Blogs to publish individual or group-based information (based on Wordpress , the world's most popular blogging platform)

Social Bookmarking for storing, sharing and discovering web bookmarks (based on Scuttle, an open source model of Del.icio.us , one of the largest bookmark sharing services with more than 3 million users and 100 million bookmarked URLs)

Social Networking – A Facebook inside the Enterprise that is integrated into the other components

Enterprise Search Integration to discover content in federated repositories across the organisation that can be easily integrated with SLaM’s existing FAST implementation

Rich User Interface to provide personalisation, interactivity and a common look and feel

Open Methodology Compliance (OMC) capability to link your organisation into open standards (links to MIKE2.0 , the leading open methodology standard for Enterprise Information Management)

Integrated Content Repository to provide a governance model for knowledge sharing and content integration across federated document management systems and file servers

omCollab is the technology that runs MIKE2.0 and we’ve made it freely available Our Approach Content Model omCollab Case Studies The Challenge Call to Action

You can use omCollab to create a single collaborative environment for:

Innovation and IP sharing

Determining the best research on the web

A knowledge environment that builds grows over time

A next generation intranet - a web 2.0 “writeable web” environment

omCollab also provides:

Accelerators to develop collaborative content

Mashup technologies to integrate to MIKE2.0

A structured approach to driving meaningful collaboration

Social Bookmarking Social Networking http:// mike2.openmethodology.org/wiki/OmCollab omCollab is a product to collaborate, harness innovation and share knowledge Our Approach Content Model omCollab Case Studies The Challenge Call to Action Blogging Search Wiki

omCollab can be used to enable the concept of Governance 2.0 Information Management assets on the web The standard provided by MIKE2.0 links to the best IM assets on the web and within a company. Using omCollab, you can quickly integrate MIKE2.0 with your own internally-held assets. This enables the “Governance 2.0” concept of MIKE2.0. The Integrated Content Repository Community members use social networking technologies to share experiences and build relationships. MIKE2.0 provides a common competency for information management, it’s a single standard that is open to anyone. MIKE2.0 is housed within an open methodology framework that balances stability with innovation. Enterprise 2.0 Download the open source omCollab product for Enterprise 2.0 to integrated to MIKE2.0 and build your own collaborative environment. Web 2.0 The best assets are identified through a collective intelligence approach to asset rating and social bookmarking to link to the MIKE2.0 standard. Company A Company B Company C Each company sets up its own collaboration environment which securely holds in own content, linked to MIKE2.0 Our Approach Content Model omCollab Case Studies The Challenge Call to Action

Recent examples of how MIKE2.0 and omCollab have helped organizations Our Approach Content Model omCollab Case Studies The Challenge Call to Action What BearingPoint Did e-Channel Transformation for a UK high street bank The client wanted to enable the concept of a Bank 2.0 – a conversation with the customer through the online channel. MIKE2.0 was used to develop the future-state internet channel architecture for the credit card division of a UK high street bank. Client BearingPoint’s own Enterprise 2.0 Strategy and Implementation BearingPoint used omCollab to develop its own Enterprise 2.0 solution: the approach makes use of the collaborative, user-driven content built using Web 2.0 techniques and technologies on the MIKE2.0 site and incorporates it internally into the enterprise. It supports a 1000 person community and $400m of projects. Collaborative Business Intelligence strategy for a central government client

The client is responsible for children’s well-being, safety, protection, care and health, education, parenting, family welfare and child poverty. MIKE2.0 was used to help create the overall vision and case for change for a collaborative business intelligence solution.

Data-driven IT Transformation for a leading media company

Media industry changes caused the client to undertake a major business transformation. The MIKE2.0 x BR approach was used to deliver an "IT Blueprint“, defining the strategy through 2011.

Enterprise Information Management Strategy for a European postal company The client is the state postal company in the process of market liberalization and undergoing major change. MIKE2.0 was used to develop the overall Enterprise Information Management strategy, including a data governance assessment using IM QuickScan.