Enterprise 2.0 - Transforming Collaborative Work

Enterprise 2.0 Transforming Collaborative Work

Where’s the information?

Where can I ﬁnd the person I need?

How to get the team to work together? test note

What is Web 2.0? 2nd Generation World Wide Web A read write web Enables users to share, participate, communicate and collaborate It’s an attitude, not only a technology Allows mobile access of applications

Enterprise 2.0 Enterprise 2.0 is the use of emergent social software platforms [Web 2.0] within companies, or between companies and their partners or customers. (McAfee, 2006) Some examples of Web 2.0 applications that could be used within an organisation: LinkedIn Twitter Wikipedia Blogs De.li.cious (social bookmarking)

Enterprise 2.0 Common tools for internal Enterprise 2.0 Wiki Blog Social networking Social bookmarking Video / pod cast Instant messaging / video conference

Relationships Wikis Wikipedia Blogs Blogger, WordPress Social networking LinkedIn, FaceBook Social Bookmarking De.Li.Cious, Digg Video/Podcast Youtube IM, Video Conference MSN, Skype

Wikis Collaborative authoring of content Discussions Version control Why Wikis within an organisation? Improved virtual team collaboration Knowledge retention Improved communication

Blogs Chronological order postings (Text, pictures, videos) One or more contributors Comments / discussions Why Blogs within an organisation? Sharing of new innovation ideas Announcements and news

Social Networking Connect with other employees Search for other experts Why social networking within organisations? Improved networking especially for global ﬁrms Improved resource management

Video / Podcast Announcements and news Interactive communication Why video / podcasting for organisations? Effective communication Interactivity

IM / Video Conferencing Real time communications Virtual meetings Group chats Why IM / video conferencing in organisations? Cost effective team meetings Effective communications Interactivity

Beneﬁts Improved collaboration and sharing of resources Reduction of communication and transaction costs Knowledge retention Innovation Improved communication Rich social network

Implementing Enterprise 2.0 Business objectives and planning Product selection and implementation roadmap Technical implementation Engaging users and change management Iterative improvements to platform

Implementing Enterprise 2.0 Change management Always start with a pilot test group (select carefully) Solve a real business problem Engage with “champions” Motivate users to spread the good news Minimal training

Questions Do you expect your future employer to have these tools within the organisation? Would prefer to work with an organisation with or without these tools? Would you be interested to use these tools?

Sean Lew Blog: www.bluethots.com Skype: sean.lew Twitter: sean_lew Facebook: www.facebook.com/sean.lew Email: sean.lew@bluethots.com

Credits http://www.flickr.com/photos/dcdead/3844724619/ http://www.flickr.com/photos/driftingphotographer/2984561053/ http://www.flickr.com/photos/markop/2523825358/

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Enterprise 2.0 - Transforming Collaborative Work

by Sean Lew on Oct 14, 2009

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Enterprise 2.0 - Transforming Collaborative Work — Presentation Transcript