Enterprise 2.0
Transforming Collaborative Work

Where’s the information?

Where can I find the person I need?

How to get the team to work together?
test note

What is Web 2.0?
2nd Generation World Wide Web
A read write web
Enables users to share, participate, communicate and
collaborate
It’s an attitude, not only a technology
Allows mobile access of applications

Enterprise 2.0
Enterprise 2.0 is the use of emergent social software platforms
[Web 2.0] within companies, or between companies and their
partners or customers. (McAfee, 2006)
Some examples of Web 2.0 applications that could be used within
an organisation:
LinkedIn
Twitter
Wikipedia
Blogs
De.li.cious (social bookmarking)

Enterprise 2.0
Common tools for internal Enterprise 2.0
Wiki
Blog
Social networking
Social bookmarking
Video / pod cast
Instant messaging / video conference

Relationships
Wikis Wikipedia
Blogs Blogger, WordPress
Social networking LinkedIn, FaceBook
Social Bookmarking De.Li.Cious, Digg
Video/Podcast Youtube
IM, Video Conference MSN, Skype

Wikis
Collaborative authoring of content
Discussions
Version control
Why Wikis within an organisation?
Improved virtual team collaboration
Knowledge retention
Improved communication

Blogs
Chronological order postings (Text, pictures, videos)
One or more contributors
Comments / discussions
Why Blogs within an organisation?
Sharing of new innovation ideas
Announcements and news

Social Networking
Connect with other employees
Search for other experts
Why social networking within organisations?
Improved networking especially for global firms
Improved resource management

Video / Podcast
Announcements and news
Interactive communication
Why video / podcasting for organisations?
Effective communication
Interactivity

IM / Video Conferencing
Real time communications
Virtual meetings
Group chats
Why IM / video conferencing in organisations?
Cost effective team meetings
Effective communications
Interactivity

Benefits
Improved collaboration and sharing of resources
Reduction of communication and transaction costs
Knowledge retention
Innovation
Improved communication
Rich social network

Implementing Enterprise 2.0
Business objectives and planning
Product selection and implementation roadmap
Technical implementation
Engaging users and change management
Iterative improvements to platform

Implementing Enterprise 2.0
Change management
Always start with a pilot test group (select carefully)
Solve a real business problem
Engage with “champions”
Motivate users to spread the good news
Minimal training

Questions
Do you expect your future employer to have these tools
within the organisation?
Would prefer to work with an organisation with or
without these tools?
Would you be interested to use these tools?

Sean Lew
Blog: www.bluethots.com
Skype: sean.lew
Twitter: sean_lew
Facebook: www.facebook.com/sean.lew
Email: sean.lew@bluethots.com

Credits
http://www.flickr.com/photos/dcdead/3844724619/
http://www.flickr.com/photos/driftingphotographer/2984561053/
http://www.flickr.com/photos/markop/2523825358/