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Mobile Monday London Apr 08 HFI Mobile User Experience Process

From sdweiss, 7 months ago Add as contact

Scott Weiss presented Human Factors International's User Experience Process to London's Mobile Monday group, April '08

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  1. Slide 1:Mobile UI: Planning to Implementation Presented by Scott Weiss 7th April 2008
  2. Slide 2:Improving Usability 2
  3. Slide 3:Users May Think Differently. Naples Frankfurt Paris 3
  4. Slide 4:What is usability? Usability is the science and art of improving ease of use and enjoyment of product user interfaces Usability Research • Increase revenues • Increase customer satisfaction • Reduce customer support costs • Reduce training time Usability Design • Understand your target audience • Know users’ goals in using your product • Iterate designs, with user research driving changes