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                  <span class="slideshow-title" style="font-size:14px;">Social Network Monitor</span><br />
                  From: <a href="http://www.slideshare.net/sdipietr" class="slideshow-author">sdipietr</a>,
                  <span class="ago">3 months ago</span><br /><br />
                  <div class="slideshow-embed"><div style="width:425px;text-align:left" id="__ss_562067"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/sdipietr/social-network-monitor-presentation?type=powerpoint" title="Social Network Monitor">Social Network Monitor</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=social-network-monitor-no-sound-1219241463716514-9&stripped_title=social-network-monitor-presentation" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=social-network-monitor-no-sound-1219241463716514-9&stripped_title=social-network-monitor-presentation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View SlideShare <a style="text-decoration:underline;" href="http://www.slideshare.net/sdipietr/social-network-monitor-presentation?type=powerpoint" title="View Social Network Monitor on SlideShare">presentation</a> or <a style="text-decoration:underline;" href="http://www.slideshare.net/upload?type=powerpoint">Upload</a> your own. (tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/customers">customers</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/consumers">consumers</a>)</div></div></div><br /><br />
                  <div class="slideshow-description">How to monitor what your customers are saying about your brand on social networks and blogs.</div><br /><br />
                  <a href="http://www.slideshare.net/sdipietr/social-network-monitor-presentation" class="slideshow-link">SlideShare Link</a>
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Social Network Monitor

From sdipietr, 3 months ago Add as contact

How to monitor what your customers are saying about your brand on social networks and blogs.

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Slide 1:Can you hear customers in Social Networks?
Slide 2:Social Networks are not just for kids, they are the Canary in the coalmine
Slide 3:Some organisations get Uni Students to set-up blogs and corporate social networks. Some get I.T. to set-up them up.
Slide 4:
Slide 5: Your web presence is a permanent record of your activities. Are these people qualified to be your voice?
Slide 6:Regardless, corporate Blogs don’t help you hear customers
Slide 7: Yes please You want customer ! Feedback?
Slide 8:Something like this?  Excellent  OK  Terrible
Slide 9:But Customers…. 1. Can’t find you 2. Won’t find you 3. Don’t care
Slide 10: Customers transmit their thoughts wherever they like… you have no

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