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Small Business Mystery Shops
Mystery Shopping for small business
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Slideshow Transcript
- Slide 1: Small Business
Mystery Shopping
Save up to 70%
On Mystery Shopping
- Slide 2:About The Small Business
Mystery Shops
A mystery shopping program designed for small
companies which cannot afford the time and cost of
setting up their own program
A standard questionnaire will be used for similar
companies in the same industry to enable cost savings
and comparisons
- Slide 3:Benefits of a generic shop
• Minimal set up fee
• Quick set up time
• Per shop fee dramatically reduced
• Standard questionnaire which means no time spent on
developing questionnaire
• Each mystery shop has a separate report provided
• Professional shoppers undertaking unbiased reviews
- Slide 4:Evaluation Criteria
• Overall presentation
• Staff attitude
• Customer questioning
• Closing the sale
• Subjective customer review
Note: answers are mostly binary Yes/No with point
scoring and free text as appr