Agile Eastern Europe - Key success factors in product owning


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Agile Eastern Europe - Key success factors in product owning

  1. 1.<br />Key success factors in product owning<br />Alek Kozlov<br /><br />
  2. 2. Who I’m?<br />(IT)manager (trained and by parctice)<br />Sergant (Border guard)<br />Store Manager<br />Sales and Branch Manager<br />Project Manager<br />Infrastructure and outsourcing Manager<br />Development Manager<br />IT/IS Department Manager<br />Wife and 4 kids <br />At the moment:<br />Trainer/mentor (Scrum and Agile)<br /> founder<br />CSM, CSPO, CSP<br /><br />2<br />Alek Kozlov +372 5021033<br />
  3. 3. The facts about IT development<br />The Standish Group has studied over 40,000 projects:<br />3<br />Alek Kozlov +372 5021033<br />IT project success rate 1994: 15%<br />IT project success rate 2004: 34%<br /><br /><br />
  4. 4. “What’s happening?”<br />Often<br />Sometimes<br />64 % !!!!<br />Never<br />Source: Standish Group Study Reported at XP2002<br />by Jim Johnson, Chairman<br /><br />4<br />Alek Kozlov +372 5021033<br />
  5. 5. Factors inpacting project sucess<br />Success possibility<br />Appropriate actions<br />20%<br />80%<br />Tight control and other influence methods<br />80%<br />Right partner<br />Dedication and cooperation<br />Supporting system<br />20%<br />5<br />Alek Kozlov +372 5021033<br />...<br />Order quality<br />Product vision<br />
  6. 6. Today we will discuss...<br />6<br />Alek Kozlov +372 5021033<br />Dedication and cooperation<br />Order quality<br />Supporting system<br />Product vision<br />
  7. 7. Product Vision<br />OR<br />How to manage the MIST?<br />Product vision<br /><br />7<br />Alek Kozlov +372 5021033<br />
  8. 8. Vision<br /><br />8<br />Alek Kozlov +372 5021033<br />
  9. 9. Product Vision<br />Good Product Owner is responsible for establishing a shared vision statement<br />Best Product Owners work out the vision statement with the stakeholders (team is also stakeholder!!!)<br />Best Product Owner helps the team to remember the original vision and to stay on the right way when somebody want to do something “very cool”.<br />Alek Kozlov +372 5021033<br />9<br />
  10. 10. How to manage mist?<br />... or the tools for establishing shared vision:<br />“Product box” (3-5 main selling points for your product)<br />“Looking from the future”<br />Press release<br />Elevator statement<br />Alek Kozlov +372 5021033<br />10<br />
  11. 11. Supporting System<br />11<br />Alek Kozlov +372 5021033<br />support system - a network of facilities and people who interact and remain in informal communication for mutual assistance; a network that enables you to live in a certain style(<br />Support System: The collection or assembly of support devices arranged to provide complete support for the home when installed for human habitation.<br />(<br />Dedication and cooperation<br />Order quality<br />Supporting system<br />Product vision<br />
  12. 12. Supporting systems<br />Technical infrastructure<br />Training<br />Administration (obstacle management)<br />Law infrastructure<br />And everything else that supports our work on product<br />12<br />Alek Kozlov +372 5021033<br />
  13. 13. Supporting system<br />13<br />Alek Kozlov +372 5021033<br />Agreed rules, processes, arrangements should be stated in written document (agreement).<br />WHY?<br />Company policy, stating that written agreement is a must (and we should respect that)<br />We tend to forget things and it brings us to conflicts that could undermine our cooperation and the project success!<br />
  14. 14. Example of frame agreement (1)<br />Definitions<br />1. Applicability of the Agreement<br /> 1.1 This agreement stipulates the general terms to applied to the co-operation of the Parties and to separate Projects carried out between Customer and the Supplier <br />2. General Obligations of the Parties <br />3. Administration for the Co-operation: Partner Managers<br />14<br />Alek Kozlov +372 5021033<br />
  15. 15. Example of frame agreement (2)<br />4. Project Orders <br />5. Administration of Projects <br />6. Change Orders <br />7. Acceptance of Deliverables <br />7.1 “Test Period”.<br /> For example: If the Project is less than x weeks, the Test Period shall be 5 days. If the Project is x weeks or more, the Test Period shall be 10 days. <br />15<br />Alek Kozlov +372 5021033<br />
  16. 16. Example of frame agreement (3)<br />8. Subcontracting<br />9. Delay<br />10. Payment of the price of the Project<br /> The price of the Project will be invoiced by the Supplier after the final Product has been accepted by Customer<br />16<br />Alek Kozlov +372 5021033<br />
  17. 17. Example of frame agreement (4)<br />11.Site Inspections<br />12. Warranties <br />13. Third Party Products <br />14. Intellectual Property Rights <br />15. Intellectual Property Rights Indemnification<br /> 15.1 The Supplier represents and warrants that it has a right to grant Customer rights set forth in Section 14 and that this does not in any way violate the rights of third parties…<br />16. Secrecy<br />17. Termination of a Project <br />18. Term and Termination of this Agreement<br />19. Final provisions<br />Appendix [x]: Project Order<br />17<br />Alek Kozlov +372 5021033<br />
  18. 18. Order Quality<br />Well-formed User Stories<br />Right amount of User Stories should be given to the team<br />18<br />Alek Kozlov +372 5021033<br />Dedication and cooperation<br />Order quality<br />Supporting system<br />Product vision<br />
  19. 19. Some User Story tools<br />to catch, form, organise, and prioritise:<br />Story-writing workshops<br />INVEST (Independent, Negotiable, Valuable, Estimatable, Sized Appropriately, Testable)<br />KANO analyses<br />Mandatory<br />Linear<br />Exciters/Delighter (Nice to have)<br />“Buy the feature”<br />Alek Kozlov +372 5021033<br />19<br />
  20. 20. Software process cycle ...<br />Begins and ends with the customer<br />Cycle Time<br />Product Starts Delivering<br />Product Concept Value<br />Cycle Time<br />Feature in Production<br />Feature Request<br />Maintenance Patch Deployed<br />Cycle Time<br />Urgent Need<br />Source: Mary Poppendieck<br />20<br />Alek Kozlov +372 5021033<br />
  21. 21.<br />21<br />Alek Kozlov +372 5021033<br />How fast should be the drum roll to win the race?<br />
  22. 22.<br />22<br />Alek Kozlov +372 5021033<br />How fast should be the drum roll to win the race?<br /><br />
  23. 23. Amount of work done depends on team velocity<br />“How to be more effective?”<br />Realise what is behind your team velocity<br />Together with Scrum Master and the team remove impediments to increase team velocity<br />Alek Kozlov +372 5021033<br />23<br />Team Velocity<br />Team velocity<br />
  24. 24. How to reduce cycle time<br />Even out the arrival of work<br />Minimize the number of things in process<br />Minimize the size of things in process<br />Establish a regular cadence<br />Limit work to capacity<br />Use pull scheduling<br />Alek Kozlov +372 5021033<br />24<br />Source: Henrik Kniberg; Introduction to Lean<br />
  25. 25. Dedication and cooperation<br />Dedication<br />Cooperation<br />25<br />Alek Kozlov +372 5021033<br />Dedication and cooperation<br />Order quality<br />Supporting system<br />Product vision<br />
  26. 26. Product Owner characteristics<br />Understands the market, customers and users<br />Has a vision and can communicate the vision<br />Has good working relationship with stakeholders<br />Empowered to make decisions, is decisive, is willing to say no<br />Leader and facilitator<br />Alek Kozlov +372 5021033<br />26<br />Source: Mike Cohn<br />
  27. 27. So, who is the Product Owner?<br /><br /><br />27<br />Alek Kozlov +372 5021033<br />
  28. 28. Good product owner first of all...<br />...concrete, provide directions, is decisive, is willing to say no and controls the results?<br />... helping others to achieve in their movements harmony, unity and unison?<br />YES<br />NO<br /><br />28<br />Alek Kozlov +372 5021033<br />
  29. 29. Cooperation, cooperation and one more time cooperation<br />Cooperation, and<br />cooperation, and again<br />cooperation, and always<br />cooperation, and<br />COOPERATION<br />WHY?<br /><br />We are in the one boat! If we win, that is only together!If we lose – also together!<br />29<br />Alek Kozlov +372 5021033<br />
  30. 30. Thank you!<br />30<br />Alek Kozlov +372 5021033<br /><br />
  31. 31. 31<br />Alek Kozlov +372 5021033<br />
  32. 32.<br />32<br />Alek Kozlov +372 5021033<br />
  33. 33.<br />33<br />Alek Kozlov +372 5021033<br />
  34. 34. Agile product managment experience<br />Ministry of Finance of Estonia – information system for managment of European Structural Funds aids – SFOS, SFCS(BI), Enterprise Service Bus<br />Baltika AS – large Estonian manufacturer and retailer (7 countries; Brands: Baltman, Monton, Mosaic, Ivo Nikkolo) – ERP, Business Intelligence<br />34<br />Alek Kozlov +372 5021033<br />