DevOps Days New York

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Going Big and F*&&^%g up - enterprise IT DevOps War Stories

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DevOps Days New York

  1. 1. GOING BIG AND F*#&#*G UP A Cautionary Tale @mikebaukes 1
  2. 2. THE BUSINESS s p d O e v Disruption MarketWide ov e r D p p A A History of Success A New Market in 9 months  2
  3. 3. THE PROJECT Funding a DevOps initiative using "risk” y t i r s What do we have? cu p e O S ev / of production? k Is it representative D is e R v lo Are we at risk? 3
  4. 4. COMPANY CULTURE Teams Spread across Geographies and Organization Charts Average Request fulfillment was around 2 weeks Rife with process debt 4
  5. 5. TEAM CULTURE We recruited the best Immediately Caused Tension Elitism & Arrogance began to grow 5
  6. 6. THE PROCESSES Risk = MS/DE Sign-offs Project Managers = Test Results/Environment Documentation SDLC = VC Inf/Repeatable Env ITIL = DSL/DML/CMDB & ST Architecture = TRM/Enterprise Continuum Automation using Chef 6
  7. 7. TECHNICAL DEBT 10 Environments, Multiple Stage Gates (2 weeks) 90% on Writing Code, 10% on education Split in 2 groups (newbies/old-school) Knowledge Vacuum 7
  8. 8. PROGRESSION/REGRESSION 8
  9. 9. LESSONS 1. Empathy 2. Get the Data! 3. DevOps is an HCM issue WTF? 4. In production and not in dev means #fail 9
  10. 10. @mikebaukes THANKS @scriptrock @devops 10

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