Social Media and Compliancy Is it possible? What are the risks? Stuart R. Crawford Bulletproof InfoTech 403.340.1011 [email_address]

The new world

Right and Wrong Takes A Whole New Meaning What are the risks today? Are compliance officers embracing Social Media Social Media is here to stay, the platforms are here to stay Data and Privacy protection data leaks, data breaches or reputational damage

What are the risks today?

Are compliance officers embracing Social Media

Social Media is here to stay, the platforms are here to stay

Data and Privacy protection

data leaks, data breaches or reputational damage

What Is Really Private Online? How do online privacy regulations apply? Beyond the courts Beyond the IT Pro How are privacy regulations interpreted? By staff By managers By executives By shareholders

How do online privacy regulations apply?

Beyond the courts

Beyond the IT Pro

How are privacy regulations interpreted?

By staff

By managers

By executives

By shareholders

What Do Business Owners Need To Be Aware Of? Government regulations PIPEDA HIPAA Privacy regulations Industry regulations EUB Securities regulations Sarbanes-Oxley How do these government and industry regulations impact the use of social media in today’s business?

Government regulations

PIPEDA

HIPAA

Privacy regulations

Industry regulations

EUB

Securities regulations

Sarbanes-Oxley

How do these government and industry regulations impact the use of social media in today’s business?

But Really, What Can Happen? Can employees share private patient information online? Can your staff email confidential information to a competitor? Can your press release be leaked and impact share price? Threats have always been here! What is so different today? Does Social Media really cause concern?

Can employees share private patient information online?

Can your staff email confidential information to a competitor?

Can your press release be leaked and impact share price?

Threats have always been here!

What is so different today?

Does Social Media really cause concern?

What Happens When They Go Here?

Don’t Most Of Our Employees Have These?

Can We Really Enforce Corporate Policy Outside The Office

How Does Business Enforce Compliancy Today? They block it! Is this the correct move? What do these actions cause? Does it really stop the use?

They block it!

Is this the correct move?

What do these actions cause?

Does it really stop the use?

What Can Business Really Do? Google Alerts Monitor anything in the public domain Have employees register Blogs Twitter Facebook Social networking acceptable use policy

Google Alerts

Monitor anything in the public domain

Have employees register

Blogs

Twitter

Facebook

Social networking acceptable use policy

Does It Really Work? If someone wants to write about your business they will Mini-microsoft blog Enforcement may not work Passive monitoring, auditing and sampling may work How do you control your corporate identity?

If someone wants to write about your business they will

Mini-microsoft blog

Enforcement may not work

Passive monitoring, auditing and sampling may work

How do you control your corporate identity?

What Next? Social Media is not going away Business has faced these challenges in the past, but it wasn’t as easy Electronic data is continuing to grow Challenges around compliance will increase “ If you list your company's name or write about what you do, it affects the company.” Doug Cornelius compliance officer, ComplianceBuilding.com

Social Media is not going away

Business has faced these challenges in the past, but it wasn’t as easy

Electronic data is continuing to grow

Challenges around compliance will increase

Your Acceptable Social Networking Use Policy All organizations must have a handbook with clear rules around social networking when the employee starts Clear expectations Privacy Confidential information Trade secrets Sign off a must

All organizations must have a handbook with clear rules around social networking when the employee starts

Clear expectations

Privacy

Confidential information

Trade secrets

Sign off a must

Start Passive Monitoring Now Use Google Alerts RSS feeds Email subscriptions Random searches Auditing of employee blogs, facebook and twitter accounts Encourage and welcome formal and informal discussions with social media

Use Google Alerts

RSS feeds

Email subscriptions

Random searches

Auditing of employee blogs, facebook and twitter accounts

Encourage and welcome formal and informal discussions with social media

Something To Understand As Joe Rogan’s character on Newsradio once quite accurately quipped, "Dude, you can’t take something off the Internet.. that’s like trying to take pee out of a swimming pool." Once your business data, IP, press releases, client information and other is out there, it is out there.

As Joe Rogan’s character on Newsradio once quite accurately quipped,

"Dude, you can’t take something off the Internet.. that’s like trying to take pee out of a swimming pool."

Once your business data, IP, press releases, client information and other is out there, it is out there.

Q & A

Q & A

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