Presence @ Winterschool 2008

Slide 1: institute for educational cybernetics Presence Scott Wilson institute for educational cybernetics university of bolton

Slide 2: institute for educational cybernetics scott is… Wondering if he’s going to explain this OK

Slide 3: institute for educational cybernetics What is presence? • Exposure of personal states to others • Awareness of the states of others • Ambient or peripheral communication • Broadcast rather than point-to-point

Slide 4: institute for educational cybernetics Presense: Killer Internet App • Began with the use of away messages in early messaging systems • Got a Buddy Icon in AOL • Split into status and mood messages in Skype • Transformed into status messages in Facebook • Segued into micro-blogging with Twitter

Slide 5: institute for educational cybernetics How is presence used? • Managing attention and interruption • Facilitating casual interactions • Provide a sense of activity in an interaction space • Facilitate group self-awareness • Self-expression

Slide 6: institute for educational cybernetics Presence Semantics • Network Availability • Communication Availability • Emotional context • Activity context • Location • Needs and desires • Identity projection

Slide 7: institute for educational cybernetics Presence Awareness • Interruptions • Ambient awareness • Situated awareness

Slide 8: institute for educational cybernetics Presentities

Slide 9: institute for educational cybernetics Producing presence information 1. Passive cues – Network listeners – System capability listeners – Application task listeners – Workflow listeners – Physical sensors – Psychophysiological interfaces

Slide 10: institute for educational cybernetics Producing presence information 2. Explicit cues – Status selections: • Away messages – Free expression: • Mood messages • Microblogging

Slide 11: institute for educational cybernetics Mapping cues to semantics

Slide 12: institute for educational cybernetics Consuming presence information • Ambient awareness technologies • Communication technologies • Social networks • Microblogs

Slide 13: institute for educational cybernetics Ambient technology

Slide 14: institute for educational cybernetics Communication technologies

Slide 15: institute for educational cybernetics Social networks

Slide 16: institute for educational cybernetics Microblogs

Slide 17: institute for educational cybernetics Consuming presence: patterns • Status icons • Graphical avatars • Subtitles • Feeds • Abstract representations • Composite representations

Slide 18: institute for educational cybernetics Ontology of presence

Slide 19: institute for educational cybernetics Patterns in existing systems

Slide 20: institute for educational cybernetics System Subsystem Purposes Means of Presence Information Means of production consumption Skype Mood Message Facilitate Casual Interactions Explicit cues Emotional context Subtitle Supporting Self Expression Status Message Manage attention and interruption Network listener Network availability Status icon Explicit cues Communication availability Video availability Facilitate Casual Interactions System Capability Communication availability Status icon Listener IChat Status Message Manage attention and interruption Network listener Network availability Status icon Facilitate casual interactions Explicit cues Communication availability Graphical avatar Emotional context Subtitle Video availability Facilitate Casual Interactions System Capability Communication availability Status icon Listener Audio availability Facilitate Casual Interactions System Capability Communication availability Status icon Listener Facebook Status Message Facilitate casual interactions Explicit cues Activity context Subtitle Supporting self-expression Emotional context Feed Supporting group self-awareness Twitter Supporting Self-expression Explicit cues Activity context Feed Emotional context Nimio Sense of activity in interaction space Physical Sensors – Activity Context Composite sound, movement Networked Supporting self-expression Explicit cues Emotional context Status Icon Emoticon Device Jaiku Supporting Self-expression Explicit cues Activity context Feed Facilitate casual interactions Physical sensor Emotional context (mobile GPS) Location Moodle Online Users Facilitate casual interactions Network Listener Network Availability Graphical Avatar Nabaztag Facilitate casual interactions Explicit cues Activity context Abstract (waggling the ears) Emotional context Communication availability Dabbish & Manage attention and interruption Application Activity context (workload) Abstract Kraut’s Listener experiment

Slide 21: institute for educational cybernetics Try it yourself now… • Identify a piece of technology you are working with or developing • What role, if any, does presence play? What is its purpose? • What kind of presence information does it use? • How is it produced? • How is it consumed?

Slide 22: institute for educational cybernetics Thanks for listening - over to you http://www.cetis.ac.uk/members/scott