Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Why Direct...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Common Pro...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Working To...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Work Towar...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Work Towar...
Sandbox Studios Inc.
Scott Sayre Ed.D
www.sandboxstudios.org
Minnesota Association of Museums, October 11, 2004
Scott Sayr...
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Why Directors Don’t Get IT: The Changing Definition of Information Technology

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Presented at the 2004 Minnesota Association of Museums Conference.

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  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Previously there were two web sites, TMAA and MAAG. The fundamental change is that the Foundation’s Web site will now serve as an umbrella for both museum Web sites.
  • Why Directors Don’t Get IT: The Changing Definition of Information Technology

    1. 1. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Why Directors Don’t Get IT? The Changing Definition of Information Technology Scott Sayre Sandbox Studios Inc. scott@sandboxstudios.org
    2. 2. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #1 No one understands what IT is
    3. 3. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #1 No one understands what IT is • The definition of IT is in a continuously changing state • Definition of IT is often a matter of opinion • IT is not just a department • IT is not limited to computers, phones and software
    4. 4. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #2 Everyone understands what IT should be
    5. 5. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #2 Everyone understands what IT should be – Self-proclaimed experts can cause more trouble as the less technical literate – Almost everyone has a computer or phone at home – Almost everyone thinks they should be able to use the same tools they do at home – Staff resist the training they don’t know they need – Everyone wants to work in their own individual way
    6. 6. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #3 IT (departments) often gets to define itself
    7. 7. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #3 IT (departments) often gets to define itself – IT feels misunderstood and overtaxed – IT staff often isolate themselves through poor communication – IT often sets its own priorities and schedule – IT often informally defines what it does and does not do – IT does not actively advocate for staff training and education
    8. 8. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Common Problem #4 Lack of Honest, Proactive Budget Planning • Individuals and organizations tend to ignore or hide long term costs of technology investments • Investments in software and hardware are often planned as one time costs rather than as ongoing utilities • Almost all hardware and software needs to be replaced or upgraded every 3 to 4 years • Investments in security, virus protection and backup spending are often reactive. • Training is rarely budgeted as an ongoing need
    9. 9. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Working Towards Solutions • Make effective IT an institutional- wide strategy • Work towards creating and maintaining an IT literate staff • Move away from the idea that the IT department has all the answers
    10. 10. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Work Toward a Global Solution • Develop cross organization, team-based approach to IT • Assess needs across entire organization on an ongoing basis • Prioritize new and ongoing projects and services based on importance and resources, and share these decisions
    11. 11. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Work Toward a Global Solution • Develop institutional standards/requirements for hardware, software, training, file formats, back-up, and preservation procedures • Inform and educate all staff on current IT decisions and issues on a regular basis • Revisit and revise decisions and issues on a regular basis
    12. 12. Sandbox Studios Inc. Scott Sayre Ed.D www.sandboxstudios.org Minnesota Association of Museums, October 11, 2004 Scott Sayre scott@sandboxstudios.org www.sandboxstudios.org

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