Tablet-Enhanced Group Tours: Developing Digital Docents

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Using the iPad on Group Tours at The Minneapolis Institute of Arts presented to 2011 MIDEA Conference

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Tablet-Enhanced Group Tours: Developing Digital Docents

  1. 1. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Using the iPad on Group Tours 1 Sunday, May 22, 2011
  2. 2. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 2 Sunday, May 22, 2011
  3. 3. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 2 Sunday, May 22, 2011
  4. 4. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 3 Sunday, May 22, 2011
  5. 5. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Museum Educator - Ann Issacson 4 Sunday, May 22, 2011
  6. 6. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Museum Educator - Ann Issacson 4 Sunday, May 22, 2011
  7. 7. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents History > 1990‘s Docent use of gallery-media > 1997 Newton handheld tour > 1998 ArtsConnectEd launched > 2001 Cell phone tours > 2008 Docent symposium - iPhone demo > 2010 Tablet enhanced group tours 5 Sunday, May 22, 2011
  8. 8. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 6 Sunday, May 22, 2011
  9. 9. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Drivers > Museum mobile focus on individuals > Interest in facilitated integration of media in group setting “Social Life of Technology” > Availability of tablet computers > Phasing out of kiosks > Breadth of supporting rich media resources 7 Sunday, May 22, 2011
  10. 10. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 8 Sunday, May 22, 2011
  11. 11. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Areas of Research - Response > Visitor response > Docent response > Museum educator response > Museum-wide response > Community response 9 Sunday, May 22, 2011
  12. 12. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Areas of Research - Obstacles > Political and psychological obstacles? > Physical obstacles? > Technical obstacles? 10 Sunday, May 22, 2011
  13. 13. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Areas of Research - Logistics > Training needs > Material preparation and organization > Most effective materials > Hardware management > Cross marketing opportunities 11 Sunday, May 22, 2011
  14. 14. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Project Development > Summer 2008 - Visual Art Research Journal > Fall 2009 - HP TouchSmart Prototyping > Spring 2010 - Research and funding – iPad Released! > Summer 2010 - Prototyping and training > Fall 2010 - Docent training and evaluation > Winter 2010/11 - Full implementation 12 Sunday, May 22, 2011
  15. 15. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 13 Sunday, May 22, 2011
  16. 16. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Project Phases > Hardware, Media and App Selection > Tour Trials and Observation > Definition of Best Practices > Tour Guide Training > Assessment 14 Sunday, May 22, 2011
  17. 17. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Hardware, Media and App Selection 15 Sunday, May 22, 2011
  18. 18. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  19. 19. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Photos and Graphics 17 Sunday, May 22, 2011
  20. 20. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  21. 21. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 19 Sunday, May 22, 2011
  22. 22. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 20 Sunday, May 22, 2011
  23. 23. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 21 Sunday, May 22, 2011
  24. 24. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Audio and Video 22 Sunday, May 22, 2011
  25. 25. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  26. 26. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 24 Sunday, May 22, 2011
  27. 27. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 25 Sunday, May 22, 2011
  28. 28. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  29. 29. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  30. 30. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Maps 28 Sunday, May 22, 2011
  31. 31. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 29 Sunday, May 22, 2011
  32. 32. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 30 Sunday, May 22, 2011
  33. 33. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  34. 34. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  35. 35. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  36. 36. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Searching and Reference 34 Sunday, May 22, 2011
  37. 37. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Sunday, May 22, 2011
  38. 38. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Ongoing App Review > Integration of all forms of media > Linear and non-linear access > Light table and searching > Organization tools - folders, etc. > Referencing onboard media without duplication > Ability to add metadata 36 Sunday, May 22, 2011
  39. 39. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Tour Trials and Observation 37 Sunday, May 22, 2011
  40. 40. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 38 Sunday, May 22, 2011
  41. 41. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Observation assessed: > Presentation strategies with the iPad > Tour guide navigation of content > Integration of content with tour > Quality of content for group viewing > Visitor engagement 39 Sunday, May 22, 2011
  42. 42. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Observation findings: (20 tours) > iPad portability was not an issue > Tour guides navigated content and apps without difficulty > Screen size, brightness and audio good for groups of 10-15 > Visitors were very engaged and excited by iPad-based content 40 Sunday, May 22, 2011
  43. 43. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Museum Educators - Sheila McQuire and Ann Isaacson 41 Sunday, May 22, 2011
  44. 44. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Museum Educators - Sheila McQuire and Ann Isaacson 41 Sunday, May 22, 2011
  45. 45. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Definition of Best Practice 42 Sunday, May 22, 2011
  46. 46. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Best Practices > Judicious use, avoid making iPad focal point of tour > Develop transition in and out of use of iPad based media > Hold iPad away from visitors when locating content > Display screen chest-high > Flip screen to appropriate layout 43 Sunday, May 22, 2011
  47. 47. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Best Practices > Video and audio segments should be kept from 30 - 60 seconds in length > Narrate video rather than use audio in noisy environments > Darken screen and close when done > Practice, practice, practice 44 Sunday, May 22, 2011
  48. 48. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Tour Guide Training 45 Sunday, May 22, 2011
  49. 49. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 46 Sunday, May 22, 2011
  50. 50. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 47 Sunday, May 22, 2011
  51. 51. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 48 Sunday, May 22, 2011
  52. 52. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 49 Sunday, May 22, 2011
  53. 53. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Assessment 50 Sunday, May 22, 2011
  54. 54. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Assessment Tools > Observer checklist and comment document > Pre-training survey > Post-training survey 51 See ebook chapter for detailed findings Sunday, May 22, 2011
  55. 55. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 52 Sunday, May 22, 2011
  56. 56. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Implementation 53 Sunday, May 22, 2011
  57. 57. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 54 Sunday, May 22, 2011
  58. 58. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 55 Sunday, May 22, 2011
  59. 59. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Docent - Jean-Marie Burtness 56 Sunday, May 22, 2011
  60. 60. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Docent - Jean-Marie Burtness 56 Sunday, May 22, 2011
  61. 61. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Initial Project Idea > Sayre, S. & Wetterlund, K. (2008) The Social Life of Technology for Museum Visitors, Visual Art Research Journal, Pennsylvania State University (34),67 p.85 57 Sunday, May 22, 2011
  62. 62. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents 58 Mobile Apps for Museums The AAM Guide to Planning and Strategy Edited by Nancy Proctor With contributions from Jane Burton, Allegra Burnette, Ted Forbes, Kate Haley Goldman, Ann Isaacson, Sheila McGuire, Ed Rodley, Peter Samis, Scott Sayre, Margriet Schavemaker, Koven Smith, Robert Stein and Kris Wetterlund The AAM Press American Association of Museums Washington, DC 2011 To be released May 23, 2011 Sunday, May 22, 2011
  63. 63. 05.03.2011Scott Sayre MIDEA 2011 Slide Tablet-Enhanced Group Tours: Developing Digital Docents Scott Sayre, Sandbox Studios scott@sandboxstudios.org 59 Sunday, May 22, 2011

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