Clients: How to Engage, Educate and Delight.
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Closing keynote presentation, 2014 UX Strategy Summit, San Francisco. ...
Closing keynote presentation, 2014 UX Strategy Summit, San Francisco.
The following are the videos played and referenced during the presentation:
Slide 9: "Why To Believe In Others?"
Viktor Frankl, 1972.
Slide 37: "The Incredible Benefits of a "Get Better" Mindset"
Heidi Grant Halvorson
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