Value Proposition: It’s all about alignment and focus.
Without getting to the specifics of what behaviors are required to execute the strategy, it is difficult for an organization to have any real clarity or alignment on who to hire, how to develop, or how to manage their people.
STRATEGY VISION ? Missing Link
The What AND the How What do we want to become? What culture do we need? How do we get the right people? How do we develop talent? What behaviors are critical? What tools & systems are needed?
“ After five years of research, I’m absolutely convinced that if we just focus our attention on the right things – and stop doing the senseless things that consume so much time and energy – we an create a powerful Flywheel effect.”
- Jim Collins, Good to Great
“ Leaders who say: ‘ I ’ ve got ten priorities ’ don ’ t know what they are talking about … You ’ ve got to have these few, clearly realistic goals and priorities. ” - Bossidy and Charan, Execution
Number of Goals 2-3 4-10 11-20 Goals Achieved Effectively 2-3 1-2 0
Employee: Employee: Employee: Employee: The individual who is ultimately responsible. Includes yes or no authority and veto power. Only one “A” can be assigned to a function. Accountability “ A” The individual(s) who actually completes the task, the doer. This person is responsible for action/implementation. Responsibility can be shared. The degree of responsibility is determined by the individual with “A”. Responsibility “ R” The individual(s) to be consulted prior to a final decision or action. This incorporates two-way communication. Consult “ C” The individual(s) who needs to be informed after a decision or action is taken. This incorporates one-way communication. Inform “ I” Step 1 Step 2 Step 3 Functional Roles Steps in Process Responsibility Charting RACI Definitions
Remember your new culture philosophy when defining roles and responsibilities
Eliminate “checkers checking checkers”
100% accuracy not always required
Place accountability (A) and responsibility ® at the level closest to the action or knowledge
There can be only one accountability per activity
Authority must accompany accountability
Minimize the number of consultants (C) and informs (I)
All roles and responsibilities must be documented and communicated