1. WHO WE ARE
Globytes, a U.S.-based provider of outsourced managed IT services, was founded in 1999 to
help mid-sized and large enterprises ensure business continuity while reducing overall system
administration costs.
WHAT WE DO
We are committed to offering reliable, consistently superior 24x7 services for monitoring network,
operating system and application-level systems; offloading repetitive task administration; and
streamlining time-consuming processes.
OUR APPROACH
Human-Touch Plus. Globytes uniquely combines advanced managed services technology with proactive,
around-the-clock professional oversight, enabling clients to benefit from the highest-quality human
and technology resources. Our ‘human touch-plus’ approach eliminates the false positives and other
ambiguous results inherent in computer-only monitoring products.
Fast Time-to-Benefit. Globytes makes it easy for clients to quickly take advantage of our services with
minimal effort. Our modular approach enables you to start with smaller, defined projects and expand
as time and needs dictate. Through our sophisticated technology infrastructure, we quickly establish the
systems needed for client engagements. And, we dedicate a team of experts, comprising professionals
in both the U.S. and India, to ensure top-quality, highly secure services 24x7.
VALUE PROPOSITIONS
Maximize Uptime. Globytes’ thorough, ‘always-on’ approach to managed services enables us to identify
and address issues, and prevent them from becoming debilitating problems. We help you reduce pro-
ductivity loss by minimizing system downtime and unexpected firefighting that traditionally consumes
IT staff.
Enhance Business Continuity. Companies without the headcount or expertise required for 24x7 in-house
monitoring are ensured that their production systems will not go down. This is a critical advantage for
businesses that depend on nightly batch processes, and that have remote workers, field sales, partners
and/or customers who must be able to access key systems, such as order entry, any time of the day
or night.
Focus on Strategic Projects. By entrusting Globytes for critical systems monitoring and repetitive task
administration, you can focus your IT resources on strategic projects that drive competitive advantage
and make them more agile and responsive to market needs.
Improve IT Staff Management. By transferring repetitive system tasks and time-consuming monitoring
to Globytes experts, your IT staff can be redeployed to more interesting, challenging projects that
ultimately improve staff productivity and employee retention. In addition, IT managers can contain
costs and maximize budget predictability by minimizing headcount fluctuations and overtime.
North America India United Arab Emirates
3786, Indian Hill Road No: 1, 1st Floor, Kamakshi Complex P.O. Box. 7743
Shrub Oak, NY Sanjaynagar Main Road, Sanjaynagar Abu Dhabi, U.A.E.
10588 USA Bangalore-500 094, India ganesh@globytes.com
siva02@globytes.com bangalore@globytes.com Tel: +971-2-67-10-300
Tel: 914-299-3081 Tel: +91-80-23519298, +91-80-23519398 Fax: +971-2-67-10-606
Fax: 914-301-4091 Fax: +91-80-23519498