ITA Presentation 2010


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You have invested in your IT infrastructure and rely on its performance, security and reliability. IT ARCHITEKS will proactively manage risk and ensure its optimum performance using the most advanced performance monitoring and asset tracking tools.

At IT ARCHITEKS we have invested in the technology and training needed to deliver superior value to our customers. We offer 24 x 7 remote monitoring coupled with comprehensive reporting, which gives us and you a better view on your IT, and helps you plan strategically to keep your resources and your budget on track.

Our comprehensive network audits often highlight ways for our customers to lower their IT costs through reducing costly downtime, improving performance levels, and eliminating lost productivity due to incompatible or out-of-date software.

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ITA Presentation 2010

  1. 1. YOUR LOGO HERE We Focus on Your IT So You Can Focus on Your Business
  2. 2. Unmanaged Managed 1) IT problem occurs 2) Discover issue 3) Place phone call for support 4) Description of problem to the best of one’s ability 5) Travel to site, or use remote access to start digging around for cause of problem 6) Diagnose problems 7) Resolve issue Break/fix method response Unpredictable fees Little to no network visibility 1) 24x7x365 Monitoring 2) Alert of potential issue/alert BEFORE or as problem occurs 3) Instant, accurate diagnosis of problem 4) Rapid remote response or instant self-heal process initiated Remote view of entire network Proactive response Fixed fees Unmanaged vs Managed YOUR LOGO HERE
  3. 3. Proactive Remote Monitoring Solution Optimum network visibility Central Dashboard capability Help desk services Security monitoring Network optimization Proactive Remote Management Solution Negotiable, affordable SLA agreements Score operational performance Compliance assurance Performance benchmarks Reports so you KNOW what has been going on Monitor & Manage YOUR LOGO HERE
  4. 4. Inventory and Initial Assessment  Initial network assessment  Asset inventory management  Detailed network audits  Warranty tracking YOUR LOGO HERE
  5. 5. Site Security Report  Comprehensive summary of all security patches applied  Complete summary of all MBSA scans performed  Summary of work required to improve site security Site Performance Report  Identifies most heavily-stressed devices at a site  Highlights devices that may require immediate upgrades Site Hardware Summary Report  Complete overview of your network and its diversity of equipment  Easy identification of obsolete hardware Initial Network Assessment YOUR LOGO HERE
  6. 6.  Real-time reporting of new assets  Audits can include anything with an IP address: – Desktops – Laptops – Servers – Network devices such as routers and switches – Network-attached devices such as printers, fax, scanners, VoIP phones Audits are run on a predefined schedule Detailed Network Audits YOUR LOGO HERE
  7. 7. Hardware Assets  Detailed hardware inventory  Warranty tracking  Comprehensive monthly reporting Software Assets  Complete list of all software patches applied to each system  Software audits to identify all unauthorized software packages  Detailed inventory of all systems Sub-standard Configuration Report  Baseline Report identifies configurations that require updates  Asset audits identify under-performing and under-utilized devices Asset Inventory Management YOUR LOGO HERE
  8. 8. Asset Inventory Reports - disaster recovery of mission-critical information Device Attributes Report - up-to-date device warranty information Ensures you do not pay twice for hardware maintenance Warranty Tracking YOUR LOGO HERE
  9. 9. Centralized web-based dashboard Website Monitoring Alerts Server Health Report Network and device availability Alerts and pre-failure indicators Real-time Alerting and Monthly Reporting 24 x 7 Technology YOUR LOGO HERE
  10. 10. Controlled environment Physical security Disaster management Availability Information security Network security Network health visibility Reports: Patch Status, Hardware Summary, Device Security, Website Monitoring, Windows Server Health Compliance YOUR LOGO HERE
  11. 11. Monthly Reviews Executive Summary Establishes an overall report status of an entire site Website Monitoring Up-to-date information of website reliability Patch Status Updated security patches that were applied Server Health Establish performance baseline and identifies areas of improvement Site Performance Cleared alerts, completed tickets, and executed scripts summary information Work Completed Cleared alerts, completed tickets, and executed scripts summary information Monthly reviews will help you to understand where, when and how to best invest your IT budget and control costs. YOUR LOGO HERE
  12. 12. Quarterly Business Reviews A pre-scheduled meeting every 90 days to review work and services, and to identify any areas within your IT infrastructure that are of concern. 1. Detailed review and understanding of your needs and pain points 2. Review all reports and business processes tied to IT 3. Set objectives for the next quarter and start planning YOUR LOGO HERE
  13. 13. Conclusions Package Includes  Thorough Inventory Assessment  24 x 7 Monitoring  Security Assurance  Preventative Maintenance  Business Reviews YOUR LOGO HERE
  14. 14. Other Services YOUR LOGO HERE Business Technology Solutions  Voice & Data  Helpdesk Services  Hosting & VoIP Solutions  Remote Office Integration  Virtualization & Co-location Services  http//
  15. 15. Contact Information YOUR LOGO HERE IT ARCHITEKS 6136 Frisco Square Blvd. Suite 400 Frisco, TX 34 1-888-370-2420 main 1-888-370-4317 fax