Transforming health inequalities projects (by employing an information professional)

Transforming health inequalities projects (by employing an information professional)
Joanna Ptolomey
Independent Information Professional
Peebles Conference : Transforming health information services
June 2008

Measuring up “ Librarians are very nice people and good at organising information, but poor at promotion of their skills and the impact of their resources.” Non-identified individual. Learning disabilities resource launch Greater Glasgow and Clyde NHS Board April 30 th 2008.

Hypothesis “ The successful outcome of health inequalities service delivery projects lies in the brilliance of the information specialist (sometimes also known as the librarian). The general findings of the case studies are generic and can be used in any library/information setting and by any information professional.

Context
Human rights
Race
Gender
Gender identity
Sexual orientation
Disability
Wealth
Housing
Mobility
Education and literacy
Employment
Class
Aspirations

Health gets social?
Partnership working a feature
Inequalities at the heart
Audit non-English language health resources
Multi-lingual health information resources portal
Mental health and inequalities service delivery framework
Learning disabilities audit, report and directory of resources

It’s a team game?
Before
Different stakeholders
Different levels of knowledge
Lack of scope
Evidence: types and levels
Outcomes of group
After
Defined scope
Key outcomes defined
Different types and levels of evidence
Relevant success factors

IP Ownership
Saving the group from “information oblivion”: before and after
Be Switzerland: remember the ultimate stakeholders
Think deliverables with benefits: immediate and longer term value

Weapons of mass instruction
The reference interview
The stuff you don’t learn at library school

Bold Bold Bold Bold
Empower and help the group to realise the vision, scope, objectives and success factors
Focus on what you are, not what people think you are and make it relevant to the group .
Be the information professional in the team, and don’t let anyone take that from you.

Plan to deliver
Measured by your actions
Be clear about your role in the team and what you will deliver
Deliverables that are useful, relevant, immediately usable and longer term valuable

Impact assessment
Evidence for making decisions
Gaps in knowledge
A resource ready to use
A step closer to a service delivery model

Transforming health information services?
Be bounded by your profession not a job description
Take ownership of our information skills and profession
Plan to deliver a relevant valuable resource
Does your contribution have built in success criteria for the group
Your actions will be your promotion

Transforming health inequalities projects (by employing an information professional)

by Scottish Library & Information Council (SLIC), CILIP in Scotland (CILIPS)

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