Relaxed but purposeful: A case study in library services and self-evaluation at Moray College
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Relaxed but purposeful: A case study in library services and self-evaluation at Moray College

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Relaxed but purposeful: A case study in library services and self-evaluation at Moray College.

Angie MacKenzie LRC Officer at Moray College discusses how Moray College have developed their LRC and how they have evaluated the changes to ensure that things are purposeful.

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Relaxed but purposeful: A case study in library services and self-evaluation at Moray College Relaxed but purposeful: A case study in library services and self-evaluation at Moray College Presentation Transcript

  • Relaxed but purposeful: A case study in library services and self- evaluation at Moray College Angie MacKenzie LRC Officer 3 December 2009
  • MORAY COLLEGE Learning Resource Centre
    • Purpose-built
    • Opened April 2002
    • 65% increase in users: 4,000 users a week
    • Wi-Fi, 20 laptops, 70 PCs
    • VC Suite, Study Support, ECDL
  • The Road to Self-evaluation
    • Annual Reports
      • Facts & figures
      • Descriptive
      • Library Association/CoFHE/SLIC for guidelines & standards
    • Incorporation of Scottish Colleges
    • SLIC Toolkit 2003
  • The Quality Calendar
    • Internal Customer Evaluation (Sept)
    • College Planning Day (Dec)
    • Section Operational Plans (Jan)
    • Staff Reviews (April)
    • Self-evaluation reports (May)
    • Accommodation & Planning Bids (May)
  • Self-evaluation
    • Reflection
    • What impact on learners/user groups
    • What difference has it made
    • The “So what?” factor
  • HMIe Review
    • “ Light touch”
    • Group interview
    • Student team member
    • LRC staff noted as one of 36 strengths in initial feedback.
    • “ Relaxed but purposeful”
  • Case Study
    • Redesign of LRC Lower Ground floor and new discussion room
      • Staff review discussion
      • Operational plan
      • Learner/staff engagement
      • Observation/Roving
      • Accommodation & Planning
      • Evaluation
  • SLIC Toolkit
    • The tool-kit seems well-structured, easily understood and comprehensive, and sits well against the HMIe framework. I like the fact that it is inclusive of the student perspective and the needs of other customers/stakeholders, and I imagine it will be pretty effective in encouraging teams to engage in dialogue and question the impact of the service they provide. It also encourages teams to consider their involvement in the broader-institution perspective, which can be an aspect that is easily side-stepped.
    • Fran Croydon, Quality Officer
    • Self-evaluation needs to be the cornerstone of any effective quality system but the way in which this is approached needs to be as relevant as possible to the service that is being evaluated. On that basis it is excellent that this toolkit exists, thus avoiding the need to use more generic alternatives.
    • Mike Devenney, Principal
    • Looking at the toolkit I'm pretty impressed with how much it links to our major initiatives ie learner engagement, supporting different types of learning, responsive to flexible approaches and promoting ICT in learning. It's also on the face of it quite user friendly. Seems to hit all the right buttons and can only bring about greater cohesion between LRCs, teaching staff and most importantly learners. Fits very well with the Learning and Teaching Strategy.
    • Tom McGarry, Asst Principal: Planning & Quality
    • “ The Learning Resource Centre at Moray College is well used amongst our student body. The centre has a pleasant atmosphere which encourages peaceful study. The staff are friendly, hard working and are always on hand to provide help, whatever help you need. This help is shown in the Learning Resource Centre Support Pack which details exactly what the LRC at Moray College offers. The building has fantastic resources compromising of over 29,000 books, monthly journals and scholarly articles. This year, the centre has installed a number of bean bags which encourage relaxed quite study.
    • We also have plenty of efficient technology on hand to help study as well as software to aid each individual’s style of learning, for example Mindjet Mind Manager and Blackboard. Learners in our LRC enjoy a very good atmosphere which encourages learning, through group areas and self study areas. If this continues Moray College students are well supported to work towards the qualifications they enrol for.”
    • Will Dale – Moray College Student Union President