Mick Fortune - Reflections and Predictions for Library RFIDPresentation Transcript
Chipping in – Reflections on and Predictions for Library RFID. Mick Fortune Library RFID Limited
Today I shall mostly be talking about…
The story so far
RFID - a missed opportunity for libraries?
Where do we go from here?
… but first Library 24 – Verona Automated Receiving – Maastricht RFID enabled smartphone, USA Book sorter – Lyngby, Smart Shelves, Singapore
Future, or Futurama? + = RFID enabled IPhone Available from Amazon
THE STORY SO FAR
How did it all begin?
Self service has two main requirements – rapid circulation and security
Library RFID has two key attributes – multiple transaction handling and onboard security
So - a match made in heaven?
Rapid Growth Based on data from the annual RFID survey on LIB-RFID
Surveys show that librarians mostly seek advice from… other librarians.
This may have created a “me too” effect that has driven our record investment in RFID
BUT the obvious and immediate benefits of self service may have obscured the underlying problem of interoperability.
What inspired such growth?
A Happy Coincidence or…
How libraries first encountered RFID has tended to shape their thinking about what it can do.
What suppliers sold before RFID has tended to influence the type of solutions they offer.
A Series of Unfortunate Events?
Development has been slow
Librarians feel they want more from RFID – but are not sure how to get it.
RFID companies want to offer more – but often need LMS help to develop.
Lack of common RFID standards discourages LMS from developing functionality
IT skills often absent from libraries.
RFID suppliers have tended to develop their solutions in isolation.
LMS “integration” is mostly limited to using an outdated serial protocol (SIP).
Self service was relatively easy and effective -but has been delivered by sacrificing interoperability.
A Google search will find dozens of ideas for using RFID in the library – almost all unique.
There are many misconceptions…
It threatens jobs
It’s too complex
It’s very simple
Just a smart label - a “Barcode on Steroids”
It threatens privacy
… and an (un)comfortable assumption?
The lack of data standards was recognised as a problem as early as 2003 in both the USA –
“ If the possibility exists that more than one vendor’s RFID system will be used, RFID interoperability standards must be developed and adhered to.” http://www.lincolntrail.info/RFIDInConsortialEnvironment.html
and in Germany,
“ All existing RFID systems use proprietary technology which means that if company A puts an RFID tag on a product, it can't be read by Company B unless they both use the same RFID system from the same vendor."
[RFID Journal 2003]. Quoted by Mats G. Lindquist at IFLA Berlin, Chair, IFLA's Information Technology section
A MISSED OPPORTUNITY?
Have we aimed too low?
Concentration on self-service has limited our ambition.
Pace of UK adoption has been frenetic, but development has been slow.
Suppliers too busy with self-service
Little engagement from LMS
Global market now developing using standards - and may rapidly overtake UK
97.8% of RFID installations buy their entire RFID solution from a single supplier.
There is (almost) no competition once an RFID supplier is chosen.
Many new products now available – but all proprietary.
Most RFID companies are committed to change this – but most librarians aren’t
What is to be done?
Change the way it works
Common Data Standard
Common Communication Framework
Change the way you buy
A Common Data Standard
A Common Communication Framework
Change the way you buy
Procurement needn’t be a major undertaking
Frameworks mitigate against change and increase costs.
Best practice and procurement guidelines are available.
Buy what you want – from whom you wish!
WHERE DO WE GO FROM HERE?
The Chip Manufacturer’s View
“ RFID Puts Librarians Where They're Needed Most”
RFID technology is simple, robust and inexpensive. Each RFID label has a unique identification number and can be programmed with additional information such as type of media and storage location .
The tag is "re-writeable" so libraries don't have to replace a book’s digital identification tag when updating a book's status or flagging a book for reservation. In addition, libraries are finding new ways to take advantage of tagged items, such as gathering statistics on what items are most often used .
The benefits …could be instrumental to the wider public use of library facilities ...
Importantly for existing customers of the Alliance suppliers, each has committed to supporting their historical customer base with the move to the new standard as and when it should be required.
With the Alliance agreement in place, and with ISO/DIS 28560-2 setting the standard for all future tags, the next logical step is for libraries to act on this to further improve their services.
*Joint statement by 2CQR, 3M, Bibliotheca, D Tech, Intellident and Plescon - 2009
The Librarian’s View?
“ Currently I would see the main advantage of a data model as when/if we change supplier for our tags/equipment. One of my concerns would be what happens to the 800,000 books we have tagged using a propriety data model.”
(email from an unnamed University Librarian – May 2011)
The Market is Changing
Mergers and partnership deals continue apace
3M and Lyngsoe (US) August 2010
Bibliotheca and ITG (USA) April 2011
Bibliotheca and Intellident (UK) June 2011
Consolidation of data models now makes sense for corporations too
More open market = greater competition
… and so should the service
RFID creates intelligent stock – using it only for self-service fails to deliver full ROI.
Consider automating accessions and returns, use wearable devices to manage stock, explore the possibilities of smart shelves and displays, interactive books – all now being deployed – but unavailable to most.
A Simple Manifesto for RFID?
Standardise on a single data model (UKDM)
Support the work being done to improve communication between LMS/RFID
All suppliers can read each other’s tags
Costs are reduced
Purchasing becomes more straightforward
Innovation is encouraged
Service is improved
Thank You! Mick Fortune Library RFID Ltd. t. +44 1865 727411 m. +44 7786 625544 e. mick@ libraryrfid.co.uk w. www.libraryrfid.co.uk b. www.mickfortune.com/Wordpress