Chartered Institute of Library & Information Professionals Tuesday 2 June 2009 Inspiring excellence, yourself, your service, our future Brian Lister, OBE Principal & Chief Executive, Stevenson College Edinburgh

Lifelong Learning & National Entitlement Card in Colleges & Universities

Lifelong Learning & National Entitlement Card in Colleges & Universities

Our Vision Access to lifelong learning opportunities in Scotland must be more inclusive and the journey made seamless Services will follow users – as opposed to users chasing services Innovative models of shared service, collaborative working and knowledge transfer are emerging – enhancing opportunities for learners and learning Scotland is recognised internationally as a leader in life-long learning Revolutionise approaches to and methods of service Working smarter – not harder! Doing more with less or the same

Access to lifelong learning opportunities in Scotland must be more inclusive and the journey made seamless

Services will follow users – as opposed to users chasing services

Innovative models of shared service, collaborative working and knowledge transfer are emerging – enhancing opportunities for learners and learning

Scotland is recognised internationally as a leader in life-long learning

Revolutionise approaches to and methods of service

Working smarter – not harder!

Doing more with less or the same

How Use of a common smartcard standard and supporting infrastructure the National Entitlement Card across Scotland’s local authorities, colleges, universities and national bodies such as YoungScot. A single smartcard follows learners as they progress through their lifelong learning journey - where the card can be re-issued as circumstances change (eg new photograph required, change of name) By removing administrative barriers between (and across) local authority, college and universities and revising outdated business processes - users can access shared services across the public sector with a smartcard. Co-ordinated development of smart applications and services to be delivered through the card – knowledge and experience shared across the public sector to minimise development and implementation costs.

Use of a common smartcard standard and supporting infrastructure

the National Entitlement Card across Scotland’s local authorities,

colleges, universities and national bodies such as YoungScot.

A single smartcard follows learners as they progress through their

lifelong learning journey - where the card can be re-issued as

circumstances change (eg new photograph required, change of name)

By removing administrative barriers between (and across) local

authority, college and universities and revising outdated business

processes - users can access shared services across the public sector

with a smartcard.

Co-ordinated development of smart applications and services to be

delivered through the card – knowledge and experience shared across

the public sector to minimise development and implementation costs.

Facts 43 Colleges are located across Scotland 24% of college activity is higher education and 76% is further education More than 25% of Scotland’s higher education is delivered in Scotland’s Colleges Colleges will receive £550 million grant support (programme funding) and £90 million estates funding from the Scottish Funding Council 2008/09 99% of Her Majesty’s Inspectorate of Education (HMIe) subject reviews in Scotland’s colleges are awarded a good or very good grade for the teaching and learning process 21,615 staff are employed in Scotland’s Colleges

43 Colleges are located across Scotland

24% of college activity is higher education and 76% is further education

More than 25% of Scotland’s higher education is delivered in Scotland’s Colleges

Colleges will receive £550 million grant support (programme funding) and £90 million estates funding from the Scottish Funding Council 2008/09

99% of Her Majesty’s Inspectorate of Education (HMIe) subject reviews in Scotland’s colleges are awarded a good or very good grade for the teaching and learning process

21,615 staff are employed in Scotland’s Colleges

Scotland’s Colleges There were 446,619 student enrolments in 2007/08 Part-time study accounts for 84% of enrolments and 36% of student hours Full-time study accounts for 16% of enrolments and 64% of student hours 26% of teaching is for students from Scotland’s most deprived 20% of postcode areas 4,300 international students come from 116 countries, with more than 2,100 of these coming from outside the EU 56% of students are aged 25 or over and the average age of students in Scotland’s Colleges is 32 Over half (57%) of students are women 1 in 10 of the working age population is enrolled in Scotland’s Colleges

There were 446,619 student enrolments in 2007/08

Part-time study accounts for 84% of enrolments and 36% of student hours

Full-time study accounts for 16% of enrolments and 64% of student

hours

26% of teaching is for students from Scotland’s most deprived 20% of

postcode areas

4,300 international students come from 116 countries, with more than

2,100 of these coming from outside the EU

56% of students are aged 25 or over and the average age of students in

Scotland’s Colleges is 32

Over half (57%) of students are women

1 in 10 of the working age population is enrolled in Scotland’s Colleges

Project aim To develop innovative shared services, which promotes and extends access to life long learning opportunities by: Encouraging Scotland’s universities and colleges to implement and issue the National Entitlement Card Creating self-sustainable and repeatable models to extend the adoption and implementation of the National Entitlement Card throughout Scotland’s universities and colleges Developing and embedding innovative models of shared service arrangements between universities, colleges and local authorities Creating high quality and effective knowledge transfer networks across local authority, university and college sectors Working with the National Entitlement Card project team, to identify and address potential barriers to implementation

To develop innovative shared services, which promotes and extends access to life long learning opportunities by:

Encouraging Scotland’s universities and colleges to implement and issue the

National Entitlement Card

Creating self-sustainable and repeatable models to extend the adoption and

implementation of the National Entitlement Card throughout Scotland’s universities

and colleges

Developing and embedding innovative models of shared service arrangements

between universities, colleges and local authorities

Creating high quality and effective knowledge transfer networks across local

authority, university and college sectors

Working with the National Entitlement Card project team, to identify and address

potential barriers to implementation

Project Partners Angus College Angus Council Dumfries & Galloway College Dumfries & Galloway Council Dundee College Dundee City Council Glasgow City Council John Wheatley College Edinburgh Napier University National Entitlement Card Scotland’s Colleges Scottish Library & Information Council Society for Local Authority and Chief Executives Stevenson College Edinburgh Scottish Funding Council University of Abertay Dundee University of West of Scotland Young Scot

Angus College

Angus Council

Dumfries & Galloway College

Dumfries & Galloway Council

Dundee College

Dundee City Council

Glasgow City Council

John Wheatley College

Edinburgh Napier University

National Entitlement Card

Scotland’s Colleges

Scottish Library & Information Council

Society for Local Authority and Chief Executives

Stevenson College Edinburgh

Scottish Funding Council

University of Abertay Dundee

University of West of Scotland

Young Scot

Scoping Exercise Scottish Funding Council made £92,000 available to undertake a scoping exercise This ran from April 2008-December 2008 National Entitlement Card Programme Office, University of Abertay Dundee and Dundee City Council developed (transferrable) systems and processes to enable a University to marticulate its students with an NEC smartcard Students at Abertay (following registration) use their smartcards to access services from: The University Library Lending Photocopying/printing Dundee City Council YoungScot (discounts and PASS proof of age authentication) sQuid e-purse

Scottish Funding Council made £92,000 available to undertake a scoping exercise

This ran from April 2008-December 2008

National Entitlement Card Programme Office, University of Abertay Dundee and Dundee City Council developed (transferrable) systems and processes to enable a University to marticulate its students with an NEC smartcard

Students at Abertay (following registration) use their smartcards to access services from:

The University

Library Lending

Photocopying/printing

Dundee City Council

YoungScot (discounts and PASS proof of age authentication)

sQuid e-purse

Scoping Exercise - continued External project evaluation (part of the SFC condition of grant) found that: There is evidence and also a strong belief amongst Project partners that the use of the National Entitlement Card by educational institutions will advance the cause of lifelong learning in Scotland; Through the National Entitlement Card, colleges and universities will be able to add considerable value to their lifelong learning provision.” The project has been managed effectively, successfully delivering its intended Project outcomes on time, to the required quality and within budget.

External project evaluation (part of the SFC condition of grant) found that:

There is evidence and also a strong belief amongst Project partners that the use of the National Entitlement Card by educational institutions will advance the cause of lifelong learning in Scotland;

Through the National Entitlement Card, colleges and universities will be able to add considerable value to their lifelong learning provision.”

The project has been managed effectively, successfully delivering its intended Project outcomes on time, to the required quality and within budget.

Opportunities Access to public services across local authorities, colleges and universities will be simplified and extended – thus improving learning opportunities and the quality of the student experience. The NEC and its supporting lifelong learning applications will give Scotland’s colleges and universities a competitive edge in attracting international students. Provisions of a high level of joined-up services will ease the transition into living and studying in Scotland Imagine, that on arrival in Scotland – an international student can receive a smartcard which enables that individual to access a host of services – without having to engage with each service provider to secure access to service entitlements

Access to public services across local authorities, colleges and universities will be simplified and extended – thus improving learning opportunities and the quality of the student experience.

The NEC and its supporting lifelong learning applications will give Scotland’s colleges and universities a competitive edge in attracting international students. Provisions of a high level of joined-up services will ease the transition into living and studying in Scotland

Imagine, that on arrival in Scotland – an international student can receive a smartcard which enables that individual to access a host of services – without having to engage with each service provider to secure access to service entitlements

Threats The Project is misunderstood and viewed as a glorified marticulation card exercise A standard smartcard is a vehicle to supporting learners, making it easier for them to engage with multiple service providers

The Project is misunderstood and viewed as a glorified marticulation card exercise

A standard smartcard is a vehicle to supporting learners, making it easier for them to engage with multiple service providers

Alignment with national policy initiatives Contributing to the development of communities, cities and regions Promoting greater coherence – working to meet the diverse needs of learners, employers and the wider society of Scotland Highlighting “ Customer First ” – the Scottish Government sponsored programme Supporting the Efficient Government Initiative Promoting Economic Development and Sustainable Growth

Contributing to the development of communities, cities and regions

Promoting greater coherence – working to meet the diverse needs of learners, employers and the wider society of Scotland

Highlighting “ Customer First ” – the Scottish Government sponsored programme

Supporting the Efficient Government Initiative

Promoting Economic Development and Sustainable Growth

Project Outcomes The Project will: Build on the proof of concept secured following implementation of an interoperable smartcard by Dundee City Council and the University of Abertay Dundee. Further develop and implement business processes across the Scottish public sector Introduce the National Entitlement Card to a representative range of universities and colleges Identify any barriers that may impede the extension of the National Entitlement Card throughout Scottish universities and colleges Create a sustainable and repeatable model capable of extending the adoption and implementation of the NEC throughout Scotland’s universities and colleges Investigate and develop models which facilitate greater collaboration and/or shared service arrangements between universities, colleges and local authorities.

The Project will:

Build on the proof of concept secured following implementation of an interoperable smartcard by Dundee City Council and the University of Abertay Dundee.

Further develop and implement business processes across the Scottish public sector

Introduce the National Entitlement Card to a representative range of universities and colleges

Identify any barriers that may impede the extension of the National Entitlement Card throughout Scottish universities and colleges

Create a sustainable and repeatable model capable of extending the adoption and implementation of the NEC throughout Scotland’s universities and colleges

Investigate and develop models which facilitate greater collaboration and/or shared service arrangements between universities, colleges and local authorities.