SOA’S & LIBRARIES

Angela Leitch, Chief Executive, Clackmannanshire Council

SOA’S & LIBRARIES SOA – the “What” Libraries – the “How”!

SOA – the “What”

Libraries – the “How”!

SOA’S & LIBRARIES Not some remote document Not solely about national priorities About local priorities and how they contribute to the national ones Every service makes a contribution Libraries contribute to many (all ) priorities Libraries a means of achieving the SOA outcomes

Not some remote document

Not solely about national priorities

About local priorities and how they contribute to the national ones

Every service makes a contribution

Libraries contribute to many (all ) priorities

Libraries a means of achieving the SOA outcomes

SOA’S & LIBRARIES Financial investment Net Expenditure £115,462m £112,729m £110,256m + 2.4% + 2.2% - 09/10 08/09 07/08

Financial investment

Net Expenditure

THREE KEY ISSUES Libraries well positioned Even more challenging times ahead Change, challenge and citizens

Libraries well positioned

Even more challenging times ahead

Change, challenge and citizens

SOA’S & LIBRARIES We realise our full economic potential with more and better employment opportunities Our public services are high quality, continually improving, efficient and responsive We have tackled the significant inequalities in Scottish society

We realise our full economic potential with more and better employment opportunities

Our public services are high quality, continually improving, efficient and responsive

We have tackled the significant inequalities in Scottish society

We realise our full economic potential with more and better employment opportunities Peoples network Lifelong learning Physical and virtual presence Group/individual support Partners

Peoples network

Lifelong learning

Physical and virtual presence

Group/individual support

Partners

Peoples Network

NFORMATION AGE

PHYSICAL?

VIRTUAL?

Our public services are high quality, continually improving, efficient and responsive Proactive role in the lives of local communities Need to think creatively to capture clients for range of services consult and engage

Proactive role in the lives of local communities

Need to think creatively to capture clients for range of services

consult and engage

COMMUNITY LIFE PROACTIVE IN

CAPTURE

CAPTURE

CAPTURE, ENGAGE, CONSULT, FEEDBACK

Our public services are high quality, continually improving, efficient and responsive Self evaluation Peer review Partnerships Technology Marketing

Self evaluation

Peer review

Partnerships

Technology

Marketing

We have tackled the significant inequalities in Scottish society Older people, home services Youth Migrant population Low income households

Older people, home services

Youth

Migrant population

Low income households

SOA’S & LIBRARIES SOAs opportunity for libraries to demonstrate their crucial role in supporting the delivery of most of the national priorities Need to think creatively and review culture of service delivery to remain relevant

SOAs opportunity for libraries to demonstrate their crucial role

in supporting the delivery of most of the national priorities

Need to think creatively and review culture of service delivery to remain relevant