Harnessing collective intelligence
”libraries have been gathering the collective intelligence of
civilisation for a long time,
but in our collections each book is its own
silo, users cannot navigate between them
following link trails”
Tim O’Reillly
“A powerful global conversation has begun. Through the
internet
people are discovering and
inventing new ways to share relevant
knowledge with blinding speed”
The Cluetrain Manifesto

Increased service demands require quality
management and new approaches…
Libraries are developing fast

Communication
Promotion
Ownership
Relevance
New library

Edinburgh City Libraries 2.0...

delivering on informed and
engaged communities
bread and butter
opportunity
web 2.0
modern, sassy interface
relevant
accurate
up to date
What will it look like in 5
years 10 years?
information

connecting people and information
ENGAGE
flexible and easy to use
community owned
local resource for communities
live system by end june
local organisations
fact sheets
community engagement
community hub
trust
ownership

just the start of our journey
web 2.0

Edinburgh City
libraries
Liz McGettigan@edinburgh.gov.uk