Elisa

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Elisa

  1. 1. Rhona Arthur Assistant Director SLIC/CILIPS
  2. 2. Landscape <ul><li>Economic crisis – Spending Review </li></ul><ul><li>Real -threats, pressure, stress </li></ul><ul><li>Reduction in opportunity </li></ul><ul><li>Stagnation in movement across services and sectors </li></ul><ul><li>Change </li></ul><ul><li>The blues </li></ul>
  3. 3. Real change <ul><li>Protection of frontline </li></ul><ul><ul><li>keeping as many service points open as possible </li></ul></ul><ul><ul><li>cuts to back office/middle management </li></ul></ul><ul><ul><li>changes in terms and conditions </li></ul></ul><ul><ul><li>changes to opening hours and single staffing </li></ul></ul><ul><li>Structural change </li></ul><ul><ul><li>transfer to arms length organisations </li></ul></ul><ul><ul><li>shared services </li></ul></ul><ul><ul><li>big authorities running services for smaller ones </li></ul></ul><ul><ul><li>volunteers </li></ul></ul>
  4. 4. Know your skills <ul><li>What does professionalism mean? </li></ul><ul><ul><li>Skills </li></ul></ul><ul><ul><li>Public service </li></ul></ul><ul><ul><li>Social conscience </li></ul></ul><ul><ul><li>Independence </li></ul></ul><ul><ul><li>Educated </li></ul></ul><ul><ul><li>Credible </li></ul></ul><ul><li>Current skill set - National Occupational Standards & CILIP Body of Professional Knowledge </li></ul>
  5. 5. USP <ul><li>Unique selling points </li></ul><ul><ul><li>product, offer and guarantee </li></ul></ul><ul><li>Heiniken - Refreshes the parts others cannot reach </li></ul><ul><li>Domino Pizza - Pizza delivered in 30 minutes or it's free </li></ul><ul><li>Ronseal - Does what it says on the tin </li></ul><ul><li>Within every crisis there is opportunity to develop and do things differently </li></ul><ul><li>Chris Pinder: 3 things </li></ul><ul><ul><li>content, assistance and space </li></ul></ul>
  6. 6. What will it be like after the war? <ul><li>Customers will be different </li></ul><ul><li>Libraries will be different </li></ul><ul><li>Service delivery will be different </li></ul><ul><li>Roles will be different </li></ul><ul><li>Employers will be different </li></ul><ul><li>And we will have to be different </li></ul>
  7. 7. What is being done at national level? <ul><li>Advocacy Campaign </li></ul><ul><li>Fast facts leaflets </li></ul><ul><li>DVD </li></ul><ul><li>Library policy briefing </li></ul><ul><li>Garden Lobby </li></ul><ul><li>CILIPS </li></ul>
  8. 8. What you can do? <ul><li>Know your local facts and have them ready for any opportunity </li></ul><ul><li>Prepare an ‘elevator’ pitch </li></ul><ul><li>Make sure any events include invites to stakeholders </li></ul><ul><li>Use opportunities to put positive messages about impact into organisational news/media/web/web2.0 </li></ul><ul><li>Talk about the value of your service </li></ul><ul><li>If you feel able use the elections to ask national/local politicians what they would do for library and information services if elected. </li></ul>
  9. 9. Two quotes to finish with <ul><li>When the going gets tough, the tough get going </li></ul><ul><li>And in the words of Star Trek’s immortal Commander Spock </li></ul><ul><li>It's life, Captain, but not life as we know it </li></ul><ul><li>Thank you </li></ul><ul><li>[email_address] </li></ul><ul><li>http://www.youtube.com/user/scottishlibraries#p/a/u/0/hidRnBLibh8 </li></ul><ul><li>http://www.alumni.hbs.edu/careers/pitch/ </li></ul>

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