Developing a framework for cross sectoral partnership working University of Abertay Dundee and Dundee City Council
“ Shared services for life long learners through the National Entitlement Card”
National Entitlement Card <ul><li>National voluntary card scheme </li></ul><ul><ul><li>Establish a unified approach to acc...
Where are we now? <ul><li>Scottish Funding Council project </li></ul><ul><ul><li>Phase 1 (£93,000) </li></ul></ul><ul><ul>...
Purpose <ul><li>Extending and simplifying access to services </li></ul><ul><ul><li>Joined up life-long learning </li></ul>...
Common scenario? <ul><li>Student registration </li></ul><ul><ul><li>Rigorous (lengthy?) process </li></ul></ul><ul><ul><li...
Where do we want to get to? <ul><li>Simplify access to public services </li></ul><ul><ul><li>“ Circle of trust” model </li...
Where do we want to get to? <ul><li>Critical mass </li></ul><ul><ul><li>NEC adoption throughout HE/FE </li></ul></ul><ul><...
Where do we want to get to? <ul><li>Establish formal working relationships </li></ul><ul><ul><li>Universities, colleges, l...
How did we get here? <ul><li>Proof of concept </li></ul><ul><ul><li>2004/05 UAD/DCC Smartcard partnership </li></ul></ul><...
How did we get here? <ul><li>NEC, DCC and Abertay </li></ul><ul><ul><li>Extending the NEC across HE and FE </li></ul></ul>...
Project partners (phase 1) <ul><li>National Entitlement Card </li></ul><ul><li>Scottish Further Education Unit </li></ul><...
Dundee discovery  and libraries <ul><li>Opportunity to extend access to libraries </li></ul><ul><li>Single smartcard acces...
Dundee discovery  and libraries <ul><li>User groups </li></ul><ul><ul><li>S5/S6 pupils information literacy </li></ul></ul...
Potential benefits <ul><li>Ease of access to resources </li></ul><ul><ul><li>Do users really care who provides the service...
Shared services, collaborative working? <ul><li>Research project </li></ul><ul><ul><li>Identify mutually beneficial areas ...
Shared services, collaborative working? <ul><li>Research project </li></ul><ul><ul><li>Identify challenges and barriers to...
025 Operation of libraries, archives, information centers <ul><li>.1  Administration </li></ul><ul><li>.2  Collection deve...
025 Operation of libraries, archives, information centers <ul><li>.1 Administration </li></ul><ul><li>.2 Collection develo...
Project Phases <ul><li>Phase 1 </li></ul><ul><ul><li>Feb – Oct 2008 </li></ul></ul><ul><ul><ul><li>Migration towards issua...
Project Phases <ul><li>Phase 3 </li></ul><ul><ul><li>April 2010 – Dec 2010 </li></ul></ul><ul><ul><ul><li>Extending the NE...
Partnership working? <ul><li>Risks? </li></ul><ul><ul><li>Threats and opportunities! </li></ul></ul><ul><li>Can we enhance...
Partnership working? <ul><li>Can we do more with the same (or less) </li></ul><ul><ul><li>While maintaining our core servi...
Questions
Contact details <ul><li>Christopher Milne </li></ul><ul><li>Information Manager,  </li></ul><ul><li>University of Abertay ...
Upcoming SlideShare
Loading in...5
×

Developing a framework for cross sectoral partnership working

1,110

Published on

Looks at the National Entitlement Card project to establish a unified approach to Scottish public services. Presented by Chris Milne and Frances Foster at the CILIPS Centenary Conference Branch and Group Day which took place on 5 Jun 2008.

Published in: Economy & Finance, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,110
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "Developing a framework for cross sectoral partnership working"

  1. 1. Developing a framework for cross sectoral partnership working University of Abertay Dundee and Dundee City Council
  2. 2. “ Shared services for life long learners through the National Entitlement Card”
  3. 3. National Entitlement Card <ul><li>National voluntary card scheme </li></ul><ul><ul><li>Establish a unified approach to access and delivery of Scottish public services </li></ul></ul><ul><ul><ul><li>Local authorities (32) </li></ul></ul></ul><ul><ul><ul><li>YoungScot </li></ul></ul></ul><ul><li>Smartcard just a vehicle </li></ul><ul><ul><li>Shared services project </li></ul></ul>
  4. 4. Where are we now? <ul><li>Scottish Funding Council project </li></ul><ul><ul><li>Phase 1 (£93,000) </li></ul></ul><ul><ul><li>Phases 2 – 3 (tbd) </li></ul></ul><ul><li>15 partners </li></ul><ul><li>Extend NEC across HE/FE </li></ul><ul><ul><li>Knowledge transfer networks </li></ul></ul><ul><li>Building on NEC infrastructure </li></ul><ul><li>Developing partnerships across sectors </li></ul>
  5. 5. Purpose <ul><li>Extending and simplifying access to services </li></ul><ul><ul><li>Joined up life-long learning </li></ul></ul><ul><ul><ul><li>Secondary education </li></ul></ul></ul><ul><ul><ul><li>FE/HE </li></ul></ul></ul><ul><ul><ul><li>Local authorities </li></ul></ul></ul><ul><ul><ul><li>Young Scot </li></ul></ul></ul><ul><li>Modernising service delivery </li></ul><ul><ul><li>Shared services, collaborative working </li></ul></ul><ul><ul><ul><li>Doing more with less or the same </li></ul></ul></ul>
  6. 6. Common scenario? <ul><li>Student registration </li></ul><ul><ul><li>Rigorous (lengthy?) process </li></ul></ul><ul><ul><li>Inward looking </li></ul></ul><ul><li>Access to non HE/FE services </li></ul><ul><ul><li>Repeating registration process </li></ul></ul><ul><ul><li>Wasteful </li></ul></ul><ul><li>Lost opportunity costs? </li></ul><ul><ul><li>Non take up of services </li></ul></ul>
  7. 7. Where do we want to get to? <ul><li>Simplify access to public services </li></ul><ul><ul><li>“ Circle of trust” model </li></ul></ul><ul><ul><ul><li>Single point of registration for multiple services </li></ul></ul></ul><ul><li>Services to follow learners as they progress </li></ul><ul><ul><li>Joined up life long learning </li></ul></ul><ul><li>Develop new and exciting opportunities </li></ul><ul><ul><li>Student NEC </li></ul></ul><ul><ul><ul><li>New ‘smarter’ services </li></ul></ul></ul><ul><ul><ul><li>Working across traditional boundaries </li></ul></ul></ul><ul><ul><ul><li>Young Scot </li></ul></ul></ul>
  8. 8. Where do we want to get to? <ul><li>Critical mass </li></ul><ul><ul><li>NEC adoption throughout HE/FE </li></ul></ul><ul><ul><li>Reduce implementation barriers </li></ul></ul><ul><li>Minimise implementation and adoption barriers </li></ul><ul><li>Reduce application development costs </li></ul><ul><ul><li>Knowledge exchange networks </li></ul></ul>
  9. 9. Where do we want to get to? <ul><li>Establish formal working relationships </li></ul><ul><ul><li>Universities, colleges, local authorities, Young Scot </li></ul></ul><ul><li>Shared services, collaborative working </li></ul><ul><ul><li>Doing more with less or the same </li></ul></ul><ul><li>Develop and embed models for shared service working </li></ul><ul><ul><li>HE,FE, Local authorities </li></ul></ul>
  10. 10. How did we get here? <ul><li>Proof of concept </li></ul><ul><ul><li>2004/05 UAD/DCC Smartcard partnership </li></ul></ul><ul><ul><ul><li>DUNDEE discovery </li></ul></ul></ul><ul><ul><li>University services </li></ul></ul><ul><ul><li>Local authority services (optional) </li></ul></ul><ul><li>UAD/Dundee discovery card </li></ul><ul><ul><li>Potential: simplify and extend access </li></ul></ul><ul><ul><ul><li>Library and leisure services </li></ul></ul></ul><ul><li>Dudee discovery card – NEC </li></ul>
  11. 11. How did we get here? <ul><li>NEC, DCC and Abertay </li></ul><ul><ul><li>Extending the NEC across HE and FE </li></ul></ul><ul><ul><ul><li>August 07 </li></ul></ul></ul><ul><li>Discussions at Universities Scotland </li></ul><ul><ul><li>Efficient Government Group and Executive </li></ul></ul><ul><ul><ul><li>September 07 </li></ul></ul></ul><ul><li>Bid to SFC </li></ul><ul><ul><li>Project partners </li></ul></ul><ul><ul><ul><li>December 07 </li></ul></ul></ul><ul><li>Phase 1 (Feb 08) </li></ul>
  12. 12. Project partners (phase 1) <ul><li>National Entitlement Card </li></ul><ul><li>Scottish Further Education Unit </li></ul><ul><li>Scottish Library and Information Council </li></ul><ul><li>Society for Local Authority and Chief Executives </li></ul><ul><li>YoungScot </li></ul><ul><li>Angus College </li></ul><ul><li>Angus Council </li></ul><ul><li>Dumfries and Galloway College </li></ul><ul><li>Dumfries and Galloway Council </li></ul><ul><li>Dundee College </li></ul><ul><li>Dundee City Council </li></ul><ul><li>Glasgow City Council </li></ul><ul><li>John Wheatley College </li></ul><ul><li>University of Abertay Dundee </li></ul><ul><li>University of the West of Scotland </li></ul>
  13. 13. Dundee discovery and libraries <ul><li>Opportunity to extend access to libraries </li></ul><ul><li>Single smartcard access to UAD/DCC library services </li></ul><ul><ul><li>Lending </li></ul></ul><ul><li>Waving of external borrower fees </li></ul><ul><ul><li>Breaking barriers </li></ul></ul><ul><ul><ul><li>Increase community involvement with University </li></ul></ul></ul>
  14. 14. Dundee discovery and libraries <ul><li>User groups </li></ul><ul><ul><li>S5/S6 pupils information literacy </li></ul></ul><ul><ul><li>Dundee discovery card holders </li></ul></ul><ul><ul><li>UAD students and staff </li></ul></ul><ul><li>Limited marketing </li></ul><ul><li>Can we do more then lending? </li></ul><ul><ul><li>Shared services? </li></ul></ul><ul><ul><li>Collaborative working </li></ul></ul>
  15. 15. Potential benefits <ul><li>Ease of access to resources </li></ul><ul><ul><li>Do users really care who provides the service? </li></ul></ul><ul><ul><li>One card </li></ul></ul><ul><ul><ul><li>Lending, photocopying, printing </li></ul></ul></ul><ul><li>Shared collection management </li></ul><ul><li>Shared procurement </li></ul><ul><li>Improved business processes </li></ul><ul><li>Shared application development costs </li></ul><ul><li>Knowledge exchange </li></ul>
  16. 16. Shared services, collaborative working? <ul><li>Research project </li></ul><ul><ul><li>Identify mutually beneficial areas for partnership working and shared service delivery </li></ul></ul><ul><ul><ul><li>Capable of meeting MGI </li></ul></ul></ul><ul><ul><ul><li>Ensuring that both library services can continue to support and enhance their respective organisations core objectives </li></ul></ul></ul>
  17. 17. Shared services, collaborative working? <ul><li>Research project </li></ul><ul><ul><li>Identify challenges and barriers to developing shared services </li></ul></ul><ul><ul><ul><li>VAT, business rates? </li></ul></ul></ul><ul><ul><li>Can libraries take a lead in “Modernising Government Initiative?” </li></ul></ul><ul><ul><li>What do we do? </li></ul></ul><ul><ul><ul><li>Service catalogues </li></ul></ul></ul>
  18. 18. 025 Operation of libraries, archives, information centers <ul><li>.1 Administration </li></ul><ul><li>.2 Collection development and acquisitions </li></ul><ul><li>.3 Bibliographic analysis and control </li></ul><ul><li>.4 Subject analysis and control </li></ul><ul><li>.5 Services to users </li></ul><ul><ul><li>.52 Reference and information services </li></ul></ul><ul><ul><li>.523 Cooperative information services </li></ul></ul><ul><ul><li>.524 Information search and retrieval </li></ul></ul><ul><ul><li>.525 Selective dissemination of information </li></ul></ul><ul><ul><li>.56 Orientation and bibliographic instruction for users </li></ul></ul>
  19. 19. 025 Operation of libraries, archives, information centers <ul><li>.1 Administration </li></ul><ul><li>.2 Collection development and acquisitions </li></ul><ul><li>.3 Bibliographic analysis and control </li></ul><ul><li>.4 Subject analysis and control </li></ul><ul><li>.5 Key services to users </li></ul><ul><ul><li>.52 Information literacy </li></ul></ul><ul><ul><li>.523 Corporate information management </li></ul></ul><ul><ul><li>.524 Information search and retrieval </li></ul></ul><ul><ul><li>.525 Shared service delivery </li></ul></ul><ul><ul><li>.56 ? </li></ul></ul>
  20. 20. Project Phases <ul><li>Phase 1 </li></ul><ul><ul><li>Feb – Oct 2008 </li></ul></ul><ul><ul><ul><li>Migration towards issuance of NEC </li></ul></ul></ul><ul><ul><ul><ul><li>Scoping project UAD/DCC </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Application development </li></ul></ul></ul></ul><ul><li>Phase 2 </li></ul><ul><ul><li>Dec 08 – March 2010 </li></ul></ul><ul><ul><ul><li>Develop and extend the issuance model </li></ul></ul></ul><ul><ul><ul><ul><li>NEC issuance with project partners </li></ul></ul></ul></ul><ul><ul><ul><li>(Core) application development </li></ul></ul></ul><ul><ul><ul><li>Shared service models </li></ul></ul></ul><ul><ul><ul><li>Knowledge transfer arrangements </li></ul></ul></ul>
  21. 21. Project Phases <ul><li>Phase 3 </li></ul><ul><ul><li>April 2010 – Dec 2010 </li></ul></ul><ul><ul><ul><li>Extending the NEC issuance model </li></ul></ul></ul><ul><ul><ul><li>Application development </li></ul></ul></ul><ul><ul><ul><ul><li>Knowledge transfer </li></ul></ul></ul></ul><ul><ul><ul><li>Recommendations to SFC and NEC </li></ul></ul></ul><ul><ul><ul><ul><li>Further development of the model </li></ul></ul></ul></ul><ul><li>Funding </li></ul><ul><ul><li>Phase 1 (£93,000) </li></ul></ul><ul><ul><li>Phases 2 and 3 (additional bid) </li></ul></ul>
  22. 22. Partnership working? <ul><li>Risks? </li></ul><ul><ul><li>Threats and opportunities! </li></ul></ul><ul><li>Can we enhance life-long learning, via shared services? </li></ul><ul><li>Can libraries take a leading role in MGI? </li></ul><ul><li>Should libraries aim to take a leading role in MGI? </li></ul><ul><li>Do libraries/librarians make good partners? </li></ul>
  23. 23. Partnership working? <ul><li>Can we do more with the same (or less) </li></ul><ul><ul><li>While maintaining our core services and values? </li></ul></ul><ul><li>Do we have an option? </li></ul>
  24. 24. Questions
  25. 25. Contact details <ul><li>Christopher Milne </li></ul><ul><li>Information Manager, </li></ul><ul><li>University of Abertay Dundee </li></ul><ul><li>[email_address] </li></ul>

×