David Potts - Digital Services for the new Library of Birmingham
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Transcript

  • 1. Digital Services for the new Library of BirminghamDavid PottsBusiness Lead - ICT & Transformation
  • 2. Agenda Fast Facts Digital StrategyFuture Operating Model Innovation Projects Core Innovation
  • 3. Agenda• Fast Facts• ICT Projects & Digital Content Strategy• Future Operating Model• Innovation Projects• Innovation in Core Projects• Fly Through & Photos
  • 4. Agenda Fast Facts Digital StrategyFuture Operating Model Innovation Projects Core Innovation
  • 5. Fast Facts• Created by avant-garde architects Mecanoo• New heart of Centenary Square• 31,000m2 over 10 floors• 4m visitors a year• BREEAM ‘Excellent’ sustainability rating• 300 seat studio theatre• Gallery• Meeting and conference rooms• Cafes, restaurants and retail
  • 6. Agenda Fast Facts Digital StrategyFuture Operating Model Innovation Projects Core Innovation
  • 7. ICT Projects & DigitalContent Strategy• Infrastructure Projects• Core Projects• Innovation Projects• The Innovation Thread
  • 8. I"/!BJ<KJA77F! "#$%&()$*"+!BLJA7I4M!),-.%/01%23%456%/07% !>!A00%,!&/8,->E! !>!4&(&5#%!7,;&#!67F-! !>!4&(&5#%!*#3-12G&(!.!H#?&(#92! ! !4&(&5#%!A--,5!7##(,:,5!63-5,:! ! !*,$!B+,-,@,! ! !C&$+#+3!7##(,:,5!63-5,:! ! !/&@D,9(! ! !"#$%&()!*&+,%,--!.!/,%,0123!! ! !4&(&5#%!6&(#(,!.!78%9:,;&#! ! !<-&5,!6,%=>6,+?&@,!
  • 9. ICT Projects & DigitalContent Strategy• Infrastructure Projects• Core Projects• Innovation Projects• The Innovation Thread• Innovation driven by business need• Business need articulated in two key documents
  • 10. Digital Content Strategy• Need identified for a structured approach to digital activities• Action plan too• 98% of public libraries don’t have a digital strategy• Four broad areas • Content creation infrastructure • Content creation strategy • Mobile content • Everything else!
  • 11. Agenda Fast Facts Digital StrategyFuture Operating Model Innovation Projects Core Innovation
  • 12. The Future Operating Model (FOM)• The main Transformation document• From ‘As Is’ to ‘To Be’• Eight key service elements • Enquiries • Programming/Events • Customer Engagement • Access to Stock • Library Facilitated Content • Reader Development • Membership • Customer Support• Basic description - In-depth study - Service design• EVERY service element contained ICT strand
  • 13. Agenda Fast Facts Digital StrategyFuture Operating Model Innovation Projects Core Innovation
  • 14. Innovation Projects• People’s Archive• VLoB• iTunes-U• Cultural Heritage Demonstrator• QR Codes / Augmented Reality
  • 15. Agenda Fast Facts Digital StrategyFuture Operating Model Innovation Projects Core Innovation
  • 16. Core ProjectsInnovation• Web presence • Social media strategy • Richer content accessed in new ways • Independent presence• LMS • Federated search across related resources • App? • Link to Digital Wayfinding• DAMS • State of the art system • Web site to Print on Demand
  • 17. Library of Birmingham - May 2011
  • 18. Library of Birmingham - Amphitheatre, May 2011
  • 19. Library of Birmingham - Foyer, looking up at Book Rotunda. May2011
  • 20. Thank Youe: david.potts@birmingham.gov.ukt: @davidpottsPicture credits:agenda: armarcord69 http://www.flickr.com/photos/amarcord69/4418934463/speed dial: global-jet http://www.flickr.com/photos/global-jet/483825828/iBook hat: rofi http://www.flickr.com/photos/rofi/2647699204/Steam contraption: nox_noctis_silentium http://www.flickr.com/photos/nox_noctis_silentium/2359461620/4504859104/Robot: biggleswadeblue http://www.flickr.com/photos/biggleswadeblue/Mini-book: bzedan http://www.flickr.com/photos/bzedan/107727353/