Cooperation and development of services on the West Coast


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Cooperation and development of services on the West Coast. Päivi Almgren. Twin Cities Conference: Innovation into Practise- New Service Concepts, Helsinki and Turku, Finland, 13-16 May 2009

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Cooperation and development of services on the West Coast

  1. 1. Cooperation and development of services on the West Coast <ul><li>Päivi Almgren 15.5.2009 Twin Cities </li></ul>
  2. 2. <ul><li>459 235 inhabitants </li></ul><ul><li>8,5 million loans </li></ul><ul><li>4,6 million library visits </li></ul><ul><li>4,9 million web visits </li></ul>Southwest region 2008
  3. 3. Southwest region Municipalities in 2008 Municipalities in 2009 From 53 to 28 municipalities in 2009
  4. 4. Networks and library systems 7 regional cooperation networks 3 different library systems: Abilita, ATP Origo and PallasPro
  5. 5. <ul><li>The Southwest Finland Library cooperates in creating and developing library services to all southwestern citizens. </li></ul><ul><li>All development is based on cooperation of experts and will increase the visibility and impact of all participating libraries. </li></ul>The Southwest Finland Library-project
  6. 6. <ul><li>to improve customer service </li></ul><ul><li>to increase cultural and informational equality </li></ul><ul><li>to increase economic efficiency, rational and efficient use of resources </li></ul><ul><li>to increase professional competence </li></ul>Goals
  7. 7. <ul><li>Joint use of resources (acquisition of materials) </li></ul><ul><li>Sharing of expertice </li></ul><ul><li>Developing and sharing best practices and tools </li></ul><ul><li>Cooperation in creating web services </li></ul><ul><li>Supporting the construction of national catalogue and library system </li></ul><ul><li>Efficient logistics </li></ul>Cost Efficiency
  8. 8. <ul><ul><li>Project started 1.8.2007, funding from MinEdu </li></ul></ul><ul><ul><li>Executive group: library directors from all southwestern municipalities, various workgroups </li></ul></ul><ul><ul><li>Vaski library system 2008 </li></ul></ul><ul><ul><li>Vaski logistics 2009 </li></ul></ul><ul><ul><li>Expert ”know-how pools” </li></ul></ul>Southwest Finland Library
  9. 9. <ul><ul><li>Interlibrary EkstraNet </li></ul></ul><ul><ul><li>Facelift </li></ul></ul><ul><li>Communication and public relations </li></ul><ul><li>Library image </li></ul><ul><li>Campaigns </li></ul>Southwest Finland Library
  10. 10. <ul><li>Development of services </li></ul><ul><ul><li>Coordination of web services </li></ul></ul><ul><ul><li>Coordination of </li></ul></ul><ul><ul><ul><li>material transports, cooperation, storing, inter-library loans </li></ul></ul></ul><ul><ul><ul><li>mediating web material </li></ul></ul></ul><ul><li>Updating professional expertice </li></ul><ul><ul><li>Following trends and participating in national development of library services </li></ul></ul><ul><ul><li>Organizing professional further education regionally </li></ul></ul><ul><ul><li>Coordinating self-evaluation and user questionnaire practices </li></ul></ul><ul><li>Strenghtening the visibility and role of southwestern libraries on national level </li></ul>The role of regional library
  11. 11. <ul><li>High quality, continuously updated and developed, cost efficiently produced library services are equally available to all southwestern citizens. </li></ul><ul><li>Library users participate interactively in the development of new services and enrichen them with varied and personal expertice. </li></ul><ul><li>The Southwest Finland Library functions as a professional community that stimulates expertice and renewal of professional skills among personnel. </li></ul>Vision 2015
  12. 12. Blanka
  13. 13. Queen Blanka of Namur c. 22 700 inhabitants Bilingual municipalities with (mostly) Swedish-speaking majority Blanka network-project started in 1994 Development of bilingual joint library system Logistics Further education of staff, Blanka-seminars
  14. 14. Blanka library strategy <ul><li>Quaranteed basic library services at the local level </li></ul><ul><li>Blanka as a well known concept </li></ul><ul><li>Shared services policy and service standards </li></ul><ul><li>Continuous development of electronic services </li></ul><ul><li>Good contacts with other local, regional and national organizations and institutions </li></ul><ul><li>Simple and effective administration </li></ul><ul><li>Personal responsibility for fulfilling the shared ideas and goals </li></ul>
  15. 15. <ul><li>No end to new forms of cooperation ? </li></ul>
  16. 16. <ul><li>Chief librarian.. </li></ul>
  17. 17. <ul><li>..or the captain of the library boat? </li></ul>
  18. 26. Thank you! [email_address]