Libraries NI- Five into one does go! Helen Osborn Director of Service Delivery

Review of Public Administration 5 Education and Library Boards (population 300 – 500K, Budget 300+ m) Education and Skills Authority Northern Ireland Library Authority (population 1.8 m)

Northern Ireland Library Authority Non-Departmental Public Body (NDPB) Resource Budget of £30m per annum Capital budget of £80m over 10 years 108 Static Service Points 31 Mobile Libraries 1000+ staff

Non-Departmental Public Body (NDPB)

Resource Budget of £30m per annum

Capital budget of £80m over 10 years

108 Static Service Points

31 Mobile Libraries

1000+ staff

Senior Management Team Terry Heron Director of Business Support Helen Osborn Director of Service Delivery Anne Connolly Director of Planning and Performance Finance HR Assets Procurement Contracts ICT Southern Region Access to Information Heritage and Digitisation Resources and Bibliographic Services Marketing, PR and Communications Research and Development Northern Region Support for Learning and Learners Cultural and Creative Development Corporate Planning Organisational Development Quality Assurance

Finance

HR

Assets

Procurement

Contracts

ICT

Southern Region

Access to Information

Heritage and Digitisation

Resources and Bibliographic Services

Marketing, PR and Communications

Research and Development

Northern Region

Support for Learning and Learners

Cultural and Creative Development

Corporate Planning

Organisational Development

Quality Assurance

Support for learning and learners Access to information Cultural and creative development Heritage and digitisation Service Priorities

Support for learning and learners

Access to information

Cultural and creative development

Heritage and digitisation

Key Principles

Process Workstreams Accountability and governance Strategy HR Finance ICT

Workstreams

Accountability and governance

Strategy

HR

Finance

ICT

Communication and Involvement Visits All stakeholders Consultation workshops Change management sessions Clear messages

Visits

All stakeholders

Consultation workshops

Change management sessions

Clear messages

Early Days Day one Launch Branding Quick wins Stock

Day one

Launch

Branding

Quick wins

Stock

Lessons Pace yourself Manage expectations Reinforce benefits

Pace yourself

Manage expectations

Reinforce benefits

Celebrate Success