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Keynote presentation Autumn Gathering 12th October

Keynote presentation Autumn Gathering 12th October



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Alex linkston Alex linkston Presentation Transcript

  • Chartered Institute of Library & Information Professionals in Scotland Annual Conference, 12 October 2011 Alex Linkston LIBRARY SERVICES – REINVENT OR FADE AWAY LIBRARY SERVICES – RE-INVENT OR FADE AWAY
    • Christie Commission
    • Why public services need to change
    • Implications for Library Services
  • The Commission
    • Appointed by First Minister in Nov 2010
    • Membership of 10 chaired by Dr Campbell Christie, supported by Secretariat and 3 Expert Advisers
    • Remit to recommend ways to improve the future delivery of public services
    • Issued Call for Evidence. Over 200 submissions received, 100 stakeholder meetings, a series of discussion events across Scotland
    • Published report on 29 June
    • Budget constraints and increasing demand for services mean that Scotland ’s public services need to work in a different way
    • Reform should pursue 4 key objectives:
      • services built around people and communities
      • working together to deliver outcomes
      • prioritising prevention, reducing inequalities and promoting equality
      • improving performance and reducing cost
    Key Conclusions
    • Much greater emphasis on working with people and communities in the design and delivery of public services
    • Engaging with service users to better understand their circumstances, needs and aspirations
    • Empowering individuals and communities – enhancing their autonomy and resilience
    • Building on the talents, assets and potential of the individual, the family and the community
    Services Built Around People
    • Public services have been unduly fragmented and complex – leading to ‘failure demand’
    • Need much better co-ordination and integration between services to achieve better outcomes
    • Want stronger drivers and incentives to promote collaboration between public bodies
    • Focus accountability on outcomes - for example, through common powers and duties
    Working Together
    • Given the financial environment, all public services need to take action to reduce demand
    • Focus on prevention and persistent inequalities is key to tackling the root causes of problems
    • Huge weight of evidence makes a persuasive case for preventive approaches
    • Should also prioritise activities with greatest impact – early years, employability, regeneration
    • Variety of recommendations and proposals to:
      • improve transparency, consistency and oversight
      • improve procurement and commissioning
      • develop the use of shared services
      • improve organisational structures
      • improve long-term strategic planning.
    • Report also identifies key criteria against which proposals for reform should be assessed
    Improving Performance
    • Collaborative work
    • Preventative spend
    • Outcome focussed
    • Workforce development
    Government Response
  • The Need for Change Long-term Fiscal Outlook (source: Scottish Government)
    • Need to substantially reduce cost of providing service
    • Shared services
    • Greater use of IT/IS
    • Outcome focus
    Implications for Library Services
  • The future is not a place we are going but one we are creating… …The paths to it are not found but made… And the activity of making them changes both the makers and the destination. American Futurologist