Making Ideas Move (Nov 2009) - Presentation Transcript
Making IdeasMove Presented by Scott Chapin
2 Pizza Hut iPhone app generates $1M in sales Will RIM's BlackBerry Storm2 be an iPhone killer? Motorola Droid is iPhone killer, or so Verizon hopes Apple reaches 100,000 apps, 2 billion downloads
What is Mobile Marketing? ‹#›
Mobile Marketing is… marketing and communications to customers or constituents on portable devices wherever they may be. Mobile marketing is not about what… it’s about where. 4
US Snapshot 270 million cell phone subscribers ∏ 110.4 billion text messages (SMS) per month∏ Smartphone usage is over 25%Ω 19% of Americans said they accessed the internet on their mobile yesterday§ ∏ - CTIA Ω - eMarketer § - Pew Internet 5
What is Mobile Marketing? Mobile Web Text Messages / SMS Mobile Applications Mobile Advertising 6
Today’s Mobile Market
Mobile Internet % of all adults July 2009 8
Mobile Internet – By Race July 2009 9
Mobile Phone Usage July 2009 10
Mobile Phone Usage – by Age July 2009 11
Mobile Internet Projected Growth 12 US Mobile Internet Users and Penetration, 2008–2013 (millions and % of mobile phone subscribers) (22.0%) (26.3%) (30.6%) (35.6%) (40.2%) (43.5%) June 2009
Mobile Internet – by Manufacturer June 2009 13
Smartphone requests – by OS (US) June 2009 14
iPhoneConsumer Market Dominance June 2009 15
iPod Touch Consumer Market Dominance 16 June 2009
Mobile Websites
Keep It Simple Successful mobile websites are simple and focused
Limit content to mobile-focused information
Be mindful of scrolling
Include non-Flash alternative content
Consider platform specific integration
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Start Small and Grow Provide alternatives to non-mobile content Create a mobile-friendly “view” for the site Simplified Navigation On-the-go content Platform Specific Presentation Pages/Template Designs Video/multimedia 19
Banking 20
Sports ‹#›
ESPN 22 Examples of multi-platform mobile websites Feature Phone Apple iPhone Most Smartphones iPhone Only Content
Cedar Point 23 Examples of multi-platform mobile websites Standard Mobile Phone iPhone
Motorola Droid 24 iPhone Blackberry Storm Palm Pre
SMS Overview Short Codes enable direct response and two-way communication
Codes can be shared or unique company ID’s
Short code aggregators handle all phone carrier connections
Campaign response rates have been seen up to 30%
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Other SMS Campaigns 35 IKEA Mobile member-only savings offers 4 August now available! Text MEMBER to 62345 for your discount code & preview the offers at www.IKEA-USA.com/Seattle Redbox free MONDAY rental. CHECK OUT WITH COUPON CODE 27HZ4KT. Expires at midnight CST, 11/3/09. Fwd to friends. Call 866.733.2693 for help. Arby's: Show this text and get a FREE Roast Chicken Club Sandwich with any fry + drink purchase! Limit 1. Expires 11-06-09. Particip8ing stores only
Mobile Advertising
Advertising Formats Banner Ads Pre-roll Video App Sponsorship Mobile Search 37
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Other Considerations
Podcasting 40
Mobile Email Mobile email is not 100% HTML compatible iPhone is best, Blackberry is improving Frequent testing is a best practice 41
Questions? 42
For more information about mobile marketing, please contact: 43 Scott Chapin Director of Consulting Services 216-325-1981 schapin@digiknow.com
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