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Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
Increasing Training Roi
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Increasing Training Roi

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Should training be outsourced? An age old question with valid arguments on both sides, we make the argument of no... and yes.

Should training be outsourced? An age old question with valid arguments on both sides, we make the argument of no... and yes.

Published in: Education, Technology, Business
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  • 1. SHOULD YOU OUTSOURCE TRAINING?<br />Managing Demands &amp; Resources to Maximize ROI<br />
  • 2. SHOULD YOU OUTSOURCE TRAINING?<br />
  • 3. No…<br />
  • 4. …and Yes.<br />No…<br />
  • 5. No…<br />…and Yes.<br />(let’s get back to that)<br />
  • 6. THE PROBLEM<br />Training departments are under more pressure than ever to visibly impact results.<br />
  • 7. THE PROBLEM<br />Training departments are under more pressure than ever to visibly impact results.<br />Companies want to “see” their trainers entrenched with production.<br />
  • 8. THE PROBLEM<br />How do you keep the training staff visible while still producing high-quality materials?<br />
  • 9. THE PROBLEM<br />How do you keep the training staff visible while still producing high-quality materials?<br />How do you reduce costs without reducing visibility?<br />
  • 10. THE PROBLEM<br />Most training organizations have materials that need to be updated regularly but lack the time or resources to do so.<br />
  • 11. THE SOLUTION<br />Do Your Homework<br />
  • 12. THE SOLUTION<br />Do Your Homework<br />Identify Resources<br />
  • 13. THE SOLUTION<br />Do Your Homework<br />Identify Resources<br />Determine the ROI<br />
  • 14. DO YOUR HOMEWORK<br />i<br />are the most visible act<br />v<br />i<br />What<br />ties for your staff?<br />
  • 15. DO YOUR HOMEWORK<br />Of the remaining activities, which ones consume the most time?<br />
  • 16. DO YOUR HOMEWORK<br />How can <br />those activities…<br />
  • 17. DO YOUR HOMEWORK<br />…best be improved?<br />
  • 18. IDENTIFY RESOURCES<br />Option A:<br />Partner with IT<br />
  • 19. IDENTIFY RESOURCES<br />IT<br />…can best integrate technology-based training into existing systems<br />
  • 20. IDENTIFY RESOURCES<br />IT<br />…can take time as they juggle many projects of often higher priority.<br />
  • 21. IDENTIFY RESOURCES<br />Option B:<br />Partner with Marketing<br />
  • 22. IDENTIFY RESOURCES<br />Marketing<br />… has great creativity and a typically strong sense of urgency.<br />
  • 23. IDENTIFY RESOURCES<br />Marketing<br />… has many projects to juggle, and can be expensive.<br />
  • 24. IDENTIFY RESOURCES<br />Option C:<br />Partner with <br />Human Resources<br />
  • 25. IDENTIFY RESOURCES<br />Human Resources<br />… has a strong knowledge of Company culture, and can enable your training initiatives to integrate with their HR system.<br />
  • 26. IDENTIFY RESOURCES<br />Human Resources<br />… may “Tell” instead of “Train”, dictating policy instead of facilitating learning.<br />
  • 27. IDENTIFY RESOURCES<br />Option D:<br />Outsource<br />
  • 28. IDENTIFY RESOURCES<br />Outsourcing<br />... can be fast, cost-effective, and offer many services.<br />
  • 29. IDENTIFY RESOURCES<br /> Outsourcing<br /> ... you never know what you’re going to get.<br />
  • 30. SHOULD YOU OUTSOURCE TRAINING?<br />
  • 31. No one knows the business or is as versatile as an in-house training team.<br />NO…<br />
  • 32. Trainers can get consumed with “behind the keyboard” tasks that do not impact the business.<br />… AND YES.<br />
  • 33. DETERMINE THEROI<br />What would it cost to do it yourself?<br />Time<br />Lost Productivity<br />Creation Costs<br />
  • 34. DETERMINE THE ROI<br />What is the impact of higher quality in a shorter time?<br />What would it save your department?<br />Saved time<br />Decreased ramp-up<br />Increased visibility<br />
  • 35. OUTSOURCING &amp; ROI<br />When factoring in lost production, outsourcing services can increase ROI by a factor of:<br />4.<br />Contact The Highly Trained Eye™ for detailed information and to request a white paper.<br />
  • 36. SO OUTSOURCING CAN BE GOOD, BUT…<br />
  • 37. OUTSOURCING PITFALLS<br />Don’t fall for name dropping of clients.<br />Most outsourcing firms <br />embellish the truth<br />
  • 38. OUTSOURCING PITFALLS<br />Look for a variety of samples to assess capabilities.<br />
  • 39. OUTSOURCING PITFALLS<br />Look for references you can contact<br />
  • 40. OUTSOURCING PITFALLS<br />Look for companies that will take the time to learn your culture.<br />
  • 41. LOOK AROUND!<br />Find an outsourcing partner you like.<br />(The Highly Trained Eye™ is one option.)<br />
  • 42. Scott Rowland is Managing Partner of The Highly Trained Eye™, which specializes in providing training support services to businesses and training departments worldwide.<br />The Highly Trained Eye, LLP<br />www.highlytrainedeye.com<br />603-418-0983 scott@highlytrainedeye.com<br />

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